- Reply-To can include user ID: inbox+u123@domain.com
- InboundEmailService parses plus address to auto-assign threads
- When user starts conversation, replies route back to them
- Verifies user belongs to business before assigning
- Create HasBusinessReplyTo trait for consistent Reply-To handling
- Apply trait to QuoteMail, InvoiceSentMail, and all Order emails
- Reply-To uses business's primary email identity when configured
- Enables email replies to route back to CRM inbox
- Add Reply-To header to QuoteMail using business's primary email identity
- Add emailIdentities() and primaryEmailIdentity() relationships to Business model
- Add notification to InboundEmailService for inbound email messages
When a user sends a quote (or invoice/order) email and the recipient
replies, the reply will:
1. Come in via webhook (Postmark, SendGrid, etc.)
2. Be processed by InboundEmailService
3. Threaded using In-Reply-To/References headers
4. Create a CrmChannelMessage in the CRM inbox
5. Send notification to assigned user or business users
- Hide marketplace chat widget for sellers (only show for buyers)
- Sellers use CRM inbox instead of chat widget
- Create CrmNewMessageNotification for inbound messages
- Add 'message' style to NotificationStyleService
- Send notifications to assigned user or business users on new messages
- Remove agent status dropdown from inbox top bar
- Remove presence channel subscription
- Remove agent status heartbeat
- Remove onlineUsers tracking
- Status is managed in user area settings instead
Long description fields (long_description, consumer_long_description,
buyer_long_description) no longer have max character limits, allowing
full product descriptions without truncation.
- Add top bar with channel tabs (All, Email, SMS, WhatsApp, Instagram, Chat)
- Move status filters (All, Open, Pending, Closed) to top bar right side
- Move agent status dropdown to top bar
- Inline thread list with search and assignment filter
- Clean 3-column layout: thread list | messages | context sidebar
- Remove separate agent-status-widget and thread-filters partials
- Add null checks for Echo to prevent errors if WebSockets unavailable
The users table has first_name/last_name columns, not a name column.
Map the query results to include a computed 'name' field for view
compatibility since the Blade templates expect member.name.
Chatwoot-style 3-panel chat interface:
- Left panel: conversation list with filters (status, assignee, search)
- Center panel: message thread with reply box and AI draft
- Right panel: contact details, assignment, internal notes
Features:
- Real-time thread loading via fetch API
- Keyboard shortcuts (Cmd+Enter to send)
- Collision detection heartbeat
- New conversation modal
- Thread status management (close/reopen)
- AI reply generation
- Internal notes
Routes added at /s/{business}/chat/*
Sidebar link added under Inbox section (requires Sales Suite)
Issue #7 - Description Characters:
- Remove minlength/maxlength constraints from product description fields
- Increase backend validation limit from 500 to 5000 characters
- Update help text to remove character range guidance
Issue #6 - Edit Quote error:
- Create missing edit.blade.php view for quotes
- Simplify controller edit method - don't need to load all accounts/contacts
- Pre-populate form with existing quote data
Issue #5 - Quotes PDF (storage fix):
- Ensure storage/fonts directory exists for DomPDF font caching
- Upload dispensary.svg and placeholder-product.svg to MinIO
- Update stores/index.blade.php to use Storage::disk('minio')->url()
- Update stores/show.blade.php to use MinIO for dispensary icon and placeholder
- Update stores/orders.blade.php to use MinIO dispensary icon
- Update Filament ProductsTable to use MinIO placeholder
Fixes missing images on production where local paths don't exist.
