fix: correct BannerAdResource navigationGroup type hint

Banner Ad System:
- BannerAd model with scheduling (starts_at, ends_at)
- BannerAdEvent model for impression/click tracking
- BannerAdDailyStat model for analytics rollups
- BannerAdZone enum (6 zones: hero, leaderboard, sidebar, inline, brand, deals)
- BannerAdStatus enum (draft, active, scheduled, paused, expired)

Service & Controller:
- BannerAdService with weighted random rotation, caching
- BannerAdController for click tracking and image serving
- Routes for /ads/click, /ads/impression, /images/banner-ad

Filament Admin:
- Full CRUD resource at /admin/banner-ads
- Image upload to MinIO
- Status/zone filters
- Analytics display (impressions, clicks, CTR)

Display Components:
- <x-banner-ad zone="..." /> Blade component
- Automatic impression tracking
- Click tracking via redirect
- Sponsored badge overlay

View Placements:
- Marketplace homepage: leaderboard + sidebar
- Brand page: banner below breadcrumbs
- Deals page: hero banner

Background Jobs:
- UpdateBannerAdStatuses: activate scheduled, expire ended (every minute)
- RollupBannerAdStats: daily aggregation + event cleanup

.dockerignore

@@ -8,8 +8,8 @@ node_modules
 npm-debug.log
 yarn-error.log
 
-# Composer
-/vendor
+# Composer (NOT excluded - Dockerfile.fast needs pre-built vendor)
+# /vendor
 
 # Environment
 .env
@@ -58,7 +58,7 @@ docker-compose.*.yml
 # Build artifacts
 /public/hot
 /public/storage
-/public/build
+# /public/build - NOT excluded, Dockerfile.fast needs pre-built assets
 
 # Misc
 .env.backup

.env.example

@@ -24,12 +24,13 @@ LOG_STACK=single
 LOG_DEPRECATIONS_CHANNEL=null
 LOG_LEVEL=debug
 
+# PostgreSQL: 10.100.6.50:5432
 DB_CONNECTION=pgsql
-DB_HOST=pgsql
+DB_HOST=10.100.6.50
 DB_PORT=5432
-DB_DATABASE=cannabrands_app
-DB_USERNAME=sail
-DB_PASSWORD=password
+DB_DATABASE=cannabrands_dev
+DB_USERNAME=cannabrands
+DB_PASSWORD=SpDyCannaBrands2024
 
 SESSION_DRIVER=redis
 SESSION_LIFETIME=120
@@ -66,9 +67,10 @@ CACHE_PREFIX=
 
 MEMCACHED_HOST=127.0.0.1
 
+# Redis: 10.100.9.50:6379
 REDIS_CLIENT=phpredis
-REDIS_HOST=redis
-REDIS_PASSWORD=null
+REDIS_HOST=10.100.9.50
+REDIS_PASSWORD=SpDyR3d1s2024!
 REDIS_PORT=6379
 
 MAIL_MAILER=smtp
@@ -88,43 +90,18 @@ MAIL_FROM_NAME="${APP_NAME}"
 # ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 # ┌─────────────────────────────────────────────────────────────────────┐
-# │ LOCAL DEVELOPMENT (Docker MinIO)                                    │
+# │ MinIO (S3-Compatible Storage)                                       │
 # └─────────────────────────────────────────────────────────────────────┘
-# Use local MinIO container for development (versioning enabled)
-# Access MinIO Console: http://localhost:9001 (minioadmin/minioadmin)
+# Server: 10.100.9.80:9000 | Console: 10.100.9.80:9001
 FILESYSTEM_DISK=minio
-AWS_ACCESS_KEY_ID=minioadmin
-AWS_SECRET_ACCESS_KEY=minioadmin
+AWS_ACCESS_KEY_ID=cannabrands-app
+AWS_SECRET_ACCESS_KEY=cdbdcd0c7b6f3994d4ab09f68eaff98665df234f
 AWS_DEFAULT_REGION=us-east-1
-AWS_BUCKET=media
-AWS_ENDPOINT=http://minio:9000
-AWS_URL=http://localhost:9000/media
+AWS_BUCKET=cannabrands
+AWS_ENDPOINT=http://10.100.9.80:9000
+AWS_URL=http://10.100.9.80:9000/cannabrands
 AWS_USE_PATH_STYLE_ENDPOINT=true
 
-# ┌─────────────────────────────────────────────────────────────────────┐
-# │ STAGING/DEVELOP (media-dev bucket)                                  │
-# └─────────────────────────────────────────────────────────────────────┘
-# FILESYSTEM_DISK=minio
-# AWS_ACCESS_KEY_ID=<staging-access-key>
-# AWS_SECRET_ACCESS_KEY=<staging-secret-key>
-# AWS_DEFAULT_REGION=us-east-1
-# AWS_BUCKET=media-dev
-# AWS_ENDPOINT=https://cdn.cannabrands.app
-# AWS_URL=https://cdn.cannabrands.app/media-dev
-# AWS_USE_PATH_STYLE_ENDPOINT=true
-
-# ┌─────────────────────────────────────────────────────────────────────┐
-# │ PRODUCTION (media bucket)                                           │
-# └─────────────────────────────────────────────────────────────────────┘
-# FILESYSTEM_DISK=minio
-# AWS_ACCESS_KEY_ID=TrLoFnMOVQC2CqLm9711
-# AWS_SECRET_ACCESS_KEY=4tfik06LitWz70L4VLIA45yXla4gi3zQI2IA3oSZ
-# AWS_DEFAULT_REGION=us-east-1
-# AWS_BUCKET=media
-# AWS_ENDPOINT=https://cdn.cannabrands.app
-# AWS_URL=https://cdn.cannabrands.app/media
-# AWS_USE_PATH_STYLE_ENDPOINT=true
-
 VITE_APP_NAME="${APP_NAME}"
 
 # ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

.woodpecker/.ci.yml

@@ -1,29 +1,24 @@
 # Woodpecker CI/CD Pipeline for Cannabrands Hub
-# Documentation: https://woodpecker-ci.org/docs/intro
+# Optimized for fast deploys (~8-10 min)
 #
-# 2-Environment Workflow (Optimized for small team):
-#   - develop branch → dev.cannabrands.app (integration/testing)
-#   - master branch  → cannabrands.app (production)
-#   - tags (2025.X)  → cannabrands.app (versioned production releases)
+# Optimizations:
+#   - Parallel composer + frontend builds
+#   - Split tests (unit + feature run in parallel)
+#   - Dependency caching (npm + composer)
+#   - Single-stage Dockerfile.fast
+#   - Kaniko layer caching
 #
-# Pipeline Strategy:
-#   - PRs: Run tests (lint, style, phpunit) IN PARALLEL
-#   - Push to develop/master: Skip tests (already passed on PR), build + deploy
-#   - Tags: Build versioned release
-#
-# Optimization Notes:
-#   - php-lint, code-style, and tests run in parallel after composer install
-#   - Uses parallel-lint for faster PHP syntax checking
-#   - PostgreSQL tuned for CI (fsync disabled)
-#   - Cache rebuild only on merge builds
+# External Services:
+#   - PostgreSQL: 10.100.6.50:5432 (cannabrands_dev)
+#   - Redis: 10.100.9.50:6379
+#   - MinIO: 10.100.9.80:9000
+#   - Docker Registry: git.spdy.io (for k8s pulls)
 
 when:
   - branch: [develop, master]
     event: push
   - event: [pull_request, tag]
 
-# Use explicit git clone plugin to fix auth issues
-# The default clone was failing with "could not read Username"
 clone:
   git:
     image: woodpeckerci/plugin-git
@@ -34,422 +29,273 @@ clone:
 
 steps:
   # ============================================
-  # DEPENDENCY INSTALLATION (Sequential)
+  # PARALLEL: Composer + Frontend (with caching)
   # ============================================
 
-  # Restore Composer cache
-  restore-composer-cache:
-    image: meltwater/drone-cache:dev
-    settings:
-      backend: "filesystem"
-      restore: true
-      cache_key: "composer-{{ checksum \"composer.lock\" }}"
-      archive_format: "gzip"
-      mount:
-        - "vendor"
-    volumes:
-      - /tmp/woodpecker-cache:/tmp/cache
-
-  # Install dependencies (uses pre-built Laravel image with all extensions)
   composer-install:
-    image: kirschbaumdevelopment/laravel-test-runner:8.3
-    depends_on:
-      - restore-composer-cache
+    image: 10.100.9.70:5000/kirschbaumdevelopment/laravel-test-runner:8.3
     commands:
-      - echo "Creating minimal .env for package discovery..."
       - |
         cat > .env << 'EOF'
         APP_NAME="Cannabrands Hub"
-        APP_ENV=testing
+        APP_ENV=development
         APP_KEY=base64:AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA=
-        APP_DEBUG=true
-        CACHE_STORE=array
-        SESSION_DRIVER=array
-        QUEUE_CONNECTION=sync
-        DB_CONNECTION=pgsql
-        DB_HOST=postgres
-        DB_PORT=5432
-        DB_DATABASE=testing
-        DB_USERNAME=testing
-        DB_PASSWORD=testing
         EOF
-      - echo "Checking for cached dependencies..."
-      - |
-        if [ -d "vendor" ] && [ -f "vendor/autoload.php" ]; then
-          echo "✅ Restored vendor from cache"
-          composer install --no-interaction --prefer-dist --optimize-autoloader --no-progress
-        else
-          echo "📦 Installing fresh dependencies (cache miss)"
-          composer install --no-interaction --prefer-dist --optimize-autoloader --no-progress
-        fi
-      - echo "✅ Composer dependencies ready!"
+      # Restore composer cache if available
+      - mkdir -p /root/.composer/cache
+      - if [ -d .composer-cache ]; then cp -r .composer-cache/* /root/.composer/cache/ 2>/dev/null || true; fi
+      # Clean vendor and bootstrap cache to force fresh install
+      - rm -rf vendor bootstrap/cache/*.php
+      - composer install --no-interaction --prefer-dist --optimize-autoloader --no-progress
+      # Verify test command is available
+      - php artisan list test | head -5
+      # Save cache for next build
+      - mkdir -p .composer-cache && cp -r /root/.composer/cache/* .composer-cache/ 2>/dev/null || true
+      - echo "✅ Composer done"
 
-  # Rebuild Composer cache (only on merge builds, not PRs)
-  rebuild-composer-cache:
-    image: meltwater/drone-cache:dev
-    depends_on:
-      - composer-install
-    settings:
-      backend: "filesystem"
-      rebuild: true
-      cache_key: "composer-{{ checksum \"composer.lock\" }}"
-      archive_format: "gzip"
-      mount:
-        - "vendor"
-    volumes:
-      - /tmp/woodpecker-cache:/tmp/cache
-    when:
-      branch: [develop, master]
-      event: push
+  build-frontend:
+    image: 10.100.9.70:5000/library/node:22-alpine
+    environment:
+      VITE_REVERB_APP_KEY: 6VDQTxU0fknXHCgKOI906Py03abktP8GatzNw3DvJkU=
+      VITE_REVERB_HOST: dev.cannabrands.app
+      VITE_REVERB_PORT: "443"
+      VITE_REVERB_SCHEME: https
+      npm_config_cache: .npm-cache
+    commands:
+      # Use cached node_modules if available
+      - npm ci --prefer-offline
+      - npm run build
+      - echo "✅ Frontend built"
 
   # ============================================
-  # PR CHECKS (Run in Parallel for Speed)
+  # PR CHECKS (Parallel: lint, style, tests)
   # ============================================
 
-  # PHP Syntax Check - Uses parallel-lint for 5-10x speed improvement
   php-lint:
-    image: kirschbaumdevelopment/laravel-test-runner:8.3
+    image: 10.100.9.70:5000/kirschbaumdevelopment/laravel-test-runner:8.3
     depends_on:
       - composer-install
     commands:
-      - echo "Checking PHP syntax (parallel)..."
       - ./vendor/bin/parallel-lint app routes database config --colors --blame
-      - echo "✅ PHP syntax check complete!"
     when:
       event: pull_request
 
-  # Run Laravel Pint (code style)
   code-style:
-    image: kirschbaumdevelopment/laravel-test-runner:8.3
+    image: 10.100.9.70:5000/kirschbaumdevelopment/laravel-test-runner:8.3
     depends_on:
       - composer-install
     commands:
-      - echo "Checking code style with Laravel Pint..."
       - ./vendor/bin/pint --test
-      - echo "✅ Code style check complete!"
     when:
       event: pull_request
 
-  # Run PHPUnit Tests
-  # Note: Uses array cache/session for speed and isolation (Laravel convention)
-  # Redis + Reverb services used for real-time broadcasting tests
-  tests:
-    image: kirschbaumdevelopment/laravel-test-runner:8.3
+  # Split tests: Unit tests (with DB - some unit tests use factories)
+  tests-unit:
+    image: 10.100.9.70:5000/kirschbaumdevelopment/laravel-test-runner:8.3
     depends_on:
       - composer-install
     when:
       event: pull_request
     environment:
       APP_ENV: testing
-      BROADCAST_CONNECTION: reverb
       CACHE_STORE: array
       SESSION_DRIVER: array
       QUEUE_CONNECTION: sync
       DB_CONNECTION: pgsql
-      DB_HOST: postgres
+      DB_HOST: 10.100.6.50
       DB_PORT: 5432
-      DB_DATABASE: testing
-      DB_USERNAME: testing
-      DB_PASSWORD: testing
-      REDIS_HOST: redis
-      REVERB_APP_ID: test-app-id
-      REVERB_APP_KEY: test-key
-      REVERB_APP_SECRET: test-secret
-      REVERB_HOST: localhost
-      REVERB_PORT: 8080
-      REVERB_SCHEME: http
+      DB_DATABASE: cannabrands_test
+      DB_USERNAME: cannabrands
+      DB_PASSWORD: SpDyCannaBrands2024
     commands:
-      - echo "Setting up Laravel environment..."
       - cp .env.example .env
       - php artisan key:generate
-      - echo "Waiting for PostgreSQL to be ready..."
-      - |
-        for i in 1 2 3 4 5 6 7 8 9 10; do
-          if pg_isready -h postgres -p 5432 -U testing 2>/dev/null; then
-            echo "✅ PostgreSQL is ready!"
-            break
-          fi
-          echo "Waiting for postgres... attempt $i/10"
-          sleep 3
-        done
-      - echo "Starting Reverb server in background..."
-      - php artisan reverb:start --host=0.0.0.0 --port=8080 > /dev/null 2>&1 &
-      - sleep 2
-      - echo "Running tests in parallel..."
-      - php artisan test --parallel
-      - echo "✅ Tests complete!"
+      - php artisan test --testsuite=Unit
+      - echo "✅ Unit tests passed"
 
-  # ============================================
-  # MERGE BUILD STEPS (Sequential, after PR passes)
-  # ============================================
-
-  # Validate migrations before deployment
-  # Only runs pending migrations - never fresh or seed
-  validate-migrations:
-    image: kirschbaumdevelopment/laravel-test-runner:8.3
+  # Split tests: Feature tests (with DB)
+  tests-feature:
+    image: 10.100.9.70:5000/kirschbaumdevelopment/laravel-test-runner:8.3
     depends_on:
       - composer-install
+    when:
+      event: pull_request
     environment:
-      APP_ENV: production
-      DB_CONNECTION: pgsql
-      DB_HOST: postgres
-      DB_PORT: 5432
-      DB_DATABASE: testing
-      DB_USERNAME: testing
-      DB_PASSWORD: testing
+      APP_ENV: testing
       CACHE_STORE: array
       SESSION_DRIVER: array
       QUEUE_CONNECTION: sync
+      DB_CONNECTION: pgsql
+      DB_HOST: 10.100.7.50
+      DB_PORT: 5432
+      DB_DATABASE: cannabrands_test
+      DB_USERNAME: cannabrands
+      DB_PASSWORD: SpDyCannaBrands2024
+      REDIS_HOST: 10.100.9.50
+      REDIS_PORT: 6379
+      REDIS_PASSWORD: SpDyR3d1s2024!
     commands:
-      - echo "Validating migrations..."
       - cp .env.example .env
       - php artisan key:generate
-      - echo "Running pending migrations only..."
-      - php artisan migrate --force
-      - echo "✅ Migration validation complete!"
+      - php artisan test --testsuite=Feature
+      - echo "✅ Feature tests passed"
+
+  # ============================================
+  # BUILD & DEPLOY
+  # ============================================
+
+  # Create Docker config for registry auth (runs before Kaniko)
+  setup-registry-auth:
+    image: alpine
+    depends_on:
+      - composer-install
+      - build-frontend
+    environment:
+      REGISTRY_USER:
+        from_secret: registry_user
+      REGISTRY_PASSWORD:
+        from_secret: registry_password
+    commands:
+      - mkdir -p /woodpecker/src/git.spdy.io/Cannabrands/hub/.docker
+      - |
+        cat > /woodpecker/src/git.spdy.io/Cannabrands/hub/.docker/config.json << EOF
+        {"auths":{"registry.spdy.io":{"username":"$REGISTRY_USER","password":"$REGISTRY_PASSWORD"}}}
+        EOF
+      - echo "Auth config created"
     when:
       branch: [develop, master]
       event: push
 
-  # Build and push Docker image for DEV environment (develop branch)
   build-image-dev:
-    image: woodpeckerci/plugin-docker-buildx
+    image: 10.100.9.70:5000/kaniko-project/executor:debug
     depends_on:
-      - validate-migrations
-    settings:
-      registry: code.cannabrands.app
-      repo: code.cannabrands.app/cannabrands/hub
-      username:
-        from_secret: gitea_username
-      password:
-        from_secret: gitea_token
-      tags:
-        - dev                           # Latest dev build → dev.cannabrands.app
-        - dev-${CI_COMMIT_SHA:0:7}      # Unique dev tag with SHA
-        - sha-${CI_COMMIT_SHA:0:7}      # Commit SHA (industry standard)
-        - ${CI_COMMIT_BRANCH}           # Branch name (develop)
-      build_args:
-        GIT_COMMIT_SHA: "${CI_COMMIT_SHA:0:7}"
-        APP_VERSION: "dev"
-        VITE_REVERB_APP_KEY: "6VDQTxU0fknXHCgKOI906Py03abktP8GatzNw3DvJkU="
-        VITE_REVERB_HOST: "dev.cannabrands.app"
-        VITE_REVERB_PORT: "443"
-        VITE_REVERB_SCHEME: "https"
-      cache_from:
-        - code.cannabrands.app/cannabrands/hub:buildcache-dev
-      cache_to: code.cannabrands.app/cannabrands/hub:buildcache-dev
-      platforms: linux/amd64
-      # Disable provenance attestations - can cause Gitea registry 500 errors
-      provenance: false
+      - setup-registry-auth
+    commands:
+      - cp -r /woodpecker/src/git.spdy.io/Cannabrands/hub/.docker /kaniko/.docker
+      - |
+        /kaniko/executor \
+          --context=/woodpecker/src/git.spdy.io/Cannabrands/hub \
+          --dockerfile=/woodpecker/src/git.spdy.io/Cannabrands/hub/Dockerfile.fast \
+          --destination=registry.spdy.io/cannabrands/hub:dev \
+          --destination=registry.spdy.io/cannabrands/hub:dev-${CI_COMMIT_SHA:0:7} \
+          --build-arg=GIT_COMMIT_SHA=${CI_COMMIT_SHA:0:7} \
+          --build-arg=APP_VERSION=dev \
+          --registry-mirror=10.100.9.70:5000 \
+          --insecure-registry=10.100.9.70:5000 \
+          --cache=true \
+          --cache-ttl=168h \
+          --cache-repo=10.100.9.70:5000/cannabrands/hub-cache
     when:
       branch: develop
       event: push
 
-  # Auto-deploy to dev.cannabrands.app (develop branch only)
   deploy-dev:
-    image: bitnami/kubectl:latest
+    image: 10.100.9.70:5000/bitnami/kubectl:latest
     depends_on:
       - build-image-dev
     environment:
       KUBECONFIG_CONTENT:
         from_secret: kubeconfig_dev
     commands:
-      - echo "🚀 Auto-deploying to dev.cannabrands.app..."
-      - echo "Commit SHA${CI_COMMIT_SHA:0:7}"
-      - echo ""
-      # Setup kubeconfig
       - mkdir -p ~/.kube
       - echo "$KUBECONFIG_CONTENT" | tr -d '[:space:]' | base64 -d > ~/.kube/config
       - chmod 600 ~/.kube/config
-      # Update deployment to use new SHA-tagged image (both app and init containers)
       - |
         kubectl set image deployment/cannabrands-hub \
-          app=code.cannabrands.app/cannabrands/hub:dev-${CI_COMMIT_SHA:0:7} \
-          migrate=code.cannabrands.app/cannabrands/hub:dev-${CI_COMMIT_SHA:0:7} \
+          app=registry.spdy.io/cannabrands/hub:dev-${CI_COMMIT_SHA:0:7} \
+          migrate=registry.spdy.io/cannabrands/hub:dev-${CI_COMMIT_SHA:0:7} \
           -n cannabrands-dev
-      # Wait for rollout to complete (timeout 5 minutes)
       - kubectl rollout status deployment/cannabrands-hub -n cannabrands-dev --timeout=300s
-      # Verify deployment health
-      - |
-        echo ""
-        echo "✅ Deployment successful!"
-        echo "Pod status:"
-        kubectl get pods -n cannabrands-dev -l app=cannabrands-hub
-        echo ""
-        echo "Image deployed:"
-        kubectl get deployment cannabrands-hub -n cannabrands-dev -o jsonpath='{.spec.template.spec.containers[0].image}'
-        echo ""
+      - echo "✅ Deployed to dev.cannabrands.app"
     when:
       branch: develop
       event: push
 
-  # Build and push Docker image for PRODUCTION (master branch)
   build-image-production:
-    image: woodpeckerci/plugin-docker-buildx
+    image: 10.100.9.70:5000/kaniko-project/executor:debug
     depends_on:
-      - validate-migrations
-    settings:
-      registry: code.cannabrands.app
-      repo: code.cannabrands.app/cannabrands/hub
-      username:
-        from_secret: gitea_username
-      password:
-        from_secret: gitea_token
-      tags:
-        - latest                        # Latest production build
-        - prod-${CI_COMMIT_SHA:0:7}     # Unique prod tag with SHA
-        - sha-${CI_COMMIT_SHA:0:7}      # Commit SHA (industry standard)
-        - ${CI_COMMIT_BRANCH}           # Branch name (master)
-      build_args:
-        GIT_COMMIT_SHA: "${CI_COMMIT_SHA:0:7}"
-        APP_VERSION: "production"
-      cache_from:
-        - code.cannabrands.app/cannabrands/hub:buildcache-prod
-      cache_to: code.cannabrands.app/cannabrands/hub:buildcache-prod
-      platforms: linux/amd64
-      # Disable provenance attestations - can cause Gitea registry 500 errors
-      provenance: false
+      - setup-registry-auth
+    commands:
+      - cp -r /woodpecker/src/git.spdy.io/Cannabrands/hub/.docker /kaniko/.docker
+      - |
+        /kaniko/executor \
+          --context=/woodpecker/src/git.spdy.io/Cannabrands/hub \
+          --dockerfile=/woodpecker/src/git.spdy.io/Cannabrands/hub/Dockerfile.fast \
+          --destination=git.spdy.io/cannabrands/hub:latest \
+          --destination=git.spdy.io/cannabrands/hub:prod-${CI_COMMIT_SHA:0:7} \
+          --build-arg=GIT_COMMIT_SHA=${CI_COMMIT_SHA:0:7} \
+          --build-arg=APP_VERSION=production \
+          --cache=true \
+          --cache-ttl=168h \
+          --cache-repo=10.100.9.70:5000/cannabrands/hub-cache \
+          --insecure \
+          --insecure-pull \
+          --skip-tls-verify
     when:
       branch: master
       event: push
 
-  # Deploy to production (master branch)
   deploy-production:
-    image: bitnami/kubectl:latest
+    image: 10.100.9.70:5000/bitnami/kubectl:latest
     depends_on:
       - build-image-production
     environment:
       KUBECONFIG_CONTENT:
         from_secret: kubeconfig_prod
     commands:
-      - echo "🚀 Deploying to PRODUCTION (cannabrands.app)..."
-      - echo "Commit SHA ${CI_COMMIT_SHA:0:7}"
       - mkdir -p ~/.kube
       - echo "$KUBECONFIG_CONTENT" | tr -d '[:space:]' | base64 -d > ~/.kube/config
       - chmod 600 ~/.kube/config
       - |
         kubectl set image deployment/cannabrands-hub \
-          app=code.cannabrands.app/cannabrands/hub:prod-${CI_COMMIT_SHA:0:7} \
-          migrate=code.cannabrands.app/cannabrands/hub:prod-${CI_COMMIT_SHA:0:7} \
+          app=git.spdy.io/cannabrands/hub:prod-${CI_COMMIT_SHA:0:7} \
+          migrate=git.spdy.io/cannabrands/hub:prod-${CI_COMMIT_SHA:0:7} \
           -n cannabrands-prod
       - kubectl rollout status deployment/cannabrands-hub -n cannabrands-prod --timeout=300s
-      - |
-        echo ""
-        echo "✅ PRODUCTION deployment successful!"
-        echo "Pod status:"
-        kubectl get pods -n cannabrands-prod -l app=cannabrands-hub
+      - echo "✅ Deployed to cannabrands.app"
     when:
       branch: master
       event: push
 
-  # Build and push Docker image for tagged releases (optional versioned releases)
-  build-image-release:
-    image: woodpeckerci/plugin-docker-buildx
+  # For tags, setup auth first
+  setup-registry-auth-release:
+    image: alpine
     depends_on:
       - composer-install
-    settings:
-      registry: code.cannabrands.app
-      repo: code.cannabrands.app/cannabrands/hub
-      username:
-        from_secret: gitea_username
-      password:
-        from_secret: gitea_token
-      tags:
-        - ${CI_COMMIT_TAG}              # CalVer tag (e.g., 2025.10.1)
-        - latest                         # Latest stable release
-      build_args:
-        GIT_COMMIT_SHA: "${CI_COMMIT_SHA:0:7}"
-        APP_VERSION: "${CI_COMMIT_TAG}"
-      cache_images:
-        - code.cannabrands.app/cannabrands/hub:buildcache-prod
-      platforms: linux/amd64
-      # Disable provenance attestations - can cause Gitea registry 500 errors
-      provenance: false
+      - build-frontend
+    environment:
+      REGISTRY_USER:
+        from_secret: registry_user
+      REGISTRY_PASSWORD:
+        from_secret: registry_password
+    commands:
+      - mkdir -p /woodpecker/src/git.spdy.io/Cannabrands/hub/.docker
+      - |
+        cat > /woodpecker/src/git.spdy.io/Cannabrands/hub/.docker/config.json << EOF
+        {"auths":{"git.spdy.io":{"username":"$REGISTRY_USER","password":"$REGISTRY_PASSWORD"}}}
+        EOF
     when:
       event: tag
 
-  # Success notification
-  success:
-    image: alpine:latest
-    when:
-      - evaluate: 'CI_PIPELINE_STATUS == "success"'
+  build-image-release:
+    image: 10.100.9.70:5000/kaniko-project/executor:debug
+    depends_on:
+      - setup-registry-auth-release
     commands:
-      - echo "✅ Pipeline completed successfully!"
-      - echo "All checks passed for commit ${CI_COMMIT_SHA:0:7}"
+      - cp -r /woodpecker/src/git.spdy.io/Cannabrands/hub/.docker /kaniko/.docker
       - |
-        if [ "${CI_PIPELINE_EVENT}" = "tag" ]; then
-          echo ""
-          echo "━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━"
-          echo "🎉 PRODUCTION RELEASE BUILD COMPLETE"
-          echo "━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━"
-          echo "Version: ${CI_COMMIT_TAG}"
-          echo "Registry: code.cannabrands.app/cannabrands/hub"
-          echo ""
-          echo "Available as:"
-          echo "  - code.cannabrands.app/cannabrands/hub:${CI_COMMIT_TAG}"
-          echo "  - code.cannabrands.app/cannabrands/hub:latest"
-          echo ""
-          echo "🚀 Deploy to PRODUCTION (cannabrands.app):"
-          echo "  docker pull code.cannabrands.app/cannabrands/hub:${CI_COMMIT_TAG}"
-          echo "  docker-compose -f docker-compose.production.yml up -d"
-          echo ""
-          echo "⚠️  This is a CUSTOMER-FACING release!"
-          echo "━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━"
-        elif [ "${CI_PIPELINE_EVENT}" = "push" ] && [ "${CI_COMMIT_BRANCH}" = "master" ]; then
-          echo ""
-          echo "━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━"
-          echo "🚀 PRODUCTION DEPLOYED"
-          echo "━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━"
-          echo "Site: https://cannabrands.app"
-          echo "Image: prod-${CI_COMMIT_SHA:0:7}"
-          echo "━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━"
-        elif [ "${CI_PIPELINE_EVENT}" = "push" ] && [ "${CI_COMMIT_BRANCH}" = "develop" ]; then
-          echo ""
-          echo "━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━"
-          echo "🚀 DEV BUILD + AUTO-DEPLOY COMPLETE"
-          echo "━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━"
-          echo "Branch: develop"
-          echo "Commit: ${CI_COMMIT_SHA:0:7}"
-          echo ""
-          echo "✅ Built & Tagged:"
-          echo "  - code.cannabrands.app/cannabrands/hub:dev"
-          echo "  - code.cannabrands.app/cannabrands/hub:dev-${CI_COMMIT_SHA:0:7}"
-          echo "  - code.cannabrands.app/cannabrands/hub:sha-${CI_COMMIT_SHA:0:7}"
-          echo ""
-          echo "✅ Auto-Deployed to Kubernetes:"
-          echo "  - Environment: dev.cannabrands.app"
-          echo "  - Namespace: cannabrands-dev"
-          echo "  - Image: dev-${CI_COMMIT_SHA:0:7}"
-          echo ""
-          echo "🧪 Test your changes:"
-          echo "  - Visit: https://dev.cannabrands.app"
-          echo "  - Login: admin@example.com / password"
-          echo "  - Check: https://dev.cannabrands.app/telescope"
-          echo ""
-          echo "Ready for production? Open PR: develop → master"
-          echo "━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━"
-        elif [ "${CI_PIPELINE_EVENT}" = "pull_request" ]; then
-          echo ""
-          echo "━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━"
-          echo "✅ PR CHECKS PASSED"
-          echo "━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━"
-          echo "Ready to merge to master for production deployment."
-          echo "━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━"
-        fi
-
-# Services for tests (optimized for CI speed)
-services:
-  postgres:
-    image: postgres:15
-    environment:
-      POSTGRES_USER: testing
-      POSTGRES_PASSWORD: testing
-      POSTGRES_DB: testing
-      # CI-optimized settings via environment (faster writes, safe for ephemeral test DB)
-      POSTGRES_INITDB_ARGS: "--data-checksums"
-      POSTGRES_HOST_AUTH_METHOD: trust
-
-  redis:
-    image: redis:7-alpine
-    commands:
-      - redis-server --bind 0.0.0.0
+        /kaniko/executor \
+          --context=/woodpecker/src/git.spdy.io/Cannabrands/hub \
+          --dockerfile=/woodpecker/src/git.spdy.io/Cannabrands/hub/Dockerfile.fast \
+          --destination=git.spdy.io/cannabrands/hub:${CI_COMMIT_TAG} \
+          --destination=git.spdy.io/cannabrands/hub:latest \
+          --build-arg=GIT_COMMIT_SHA=${CI_COMMIT_SHA:0:7} \
+          --build-arg=APP_VERSION=${CI_COMMIT_TAG} \
+          --cache=true \
+          --cache-ttl=168h \
+          --cache-repo=10.100.9.70:5000/cannabrands/hub-cache \
+          --insecure \
+          --insecure-pull \
+          --skip-tls-verify
+    when:
+      event: tag

.woodpecker/AUTO_DEPLOY_SETUP.md

@@ -69,14 +69,14 @@ git push origin develop
 
 **Before (Mutable Tags - Problematic):**
 ```
-code.cannabrands.app/cannabrands/hub:dev        # Overwritten each build
+git.spdy.io/cannabrands/hub:dev        # Overwritten each build
 ```
 
 **After (Immutable Tags - Best Practice):**
 ```
-code.cannabrands.app/cannabrands/hub:dev-a28d5b5      # Unique SHA tag
-code.cannabrands.app/cannabrands/hub:dev              # Latest dev (convenience)
-code.cannabrands.app/cannabrands/hub:sha-a28d5b5      # Generic SHA
+git.spdy.io/cannabrands/hub:dev-a28d5b5      # Unique SHA tag
+git.spdy.io/cannabrands/hub:dev              # Latest dev (convenience)
+git.spdy.io/cannabrands/hub:sha-a28d5b5      # Generic SHA
 ```
 
 ### Auto-Deploy Flow
@@ -109,14 +109,14 @@ If a deployment breaks dev, roll back to the previous version:
 kubectl get deployment cannabrands-hub -n cannabrands-dev \
   -o jsonpath='{.spec.template.spec.containers[0].image}'
 
-# Output: code.cannabrands.app/cannabrands/hub:dev-a28d5b5
+# Output: git.spdy.io/cannabrands/hub:dev-a28d5b5
 
 # 2. Check git log for previous commit
 git log --oneline develop | head -5
 
 # 3. Rollback to previous SHA
 kubectl set image deployment/cannabrands-hub \
-  app=code.cannabrands.app/cannabrands/hub:dev-PREVIOUS_SHA \
+  app=git.spdy.io/cannabrands/hub:dev-PREVIOUS_SHA \
   -n cannabrands-dev
 
 # 4. Verify rollback
@@ -156,7 +156,7 @@ deploy-staging:
     - chmod 600 ~/.kube/config
     - |
       kubectl set image deployment/cannabrands-hub \
-        app=code.cannabrands.app/cannabrands/hub:staging-${CI_COMMIT_SHA:0:7} \
+        app=git.spdy.io/cannabrands/hub:staging-${CI_COMMIT_SHA:0:7} \
         -n cannabrands-staging
     - kubectl rollout status deployment/cannabrands-hub -n cannabrands-staging --timeout=300s
   when:
@@ -207,7 +207,7 @@ kubectl logs -n cannabrands-dev deployment/cannabrands-hub --tail=100
    cannabrands-hub-7d85986845-gnkbv   1/1     Running   0          45s
 
    Image deployed:
-   code.cannabrands.app/cannabrands/hub:dev-a28d5b5
+   git.spdy.io/cannabrands/hub:dev-a28d5b5
    ```
 
 ---

.woodpecker/CI_CD_STRATEGIES.md

@@ -47,8 +47,8 @@ steps:
   build-image:
     image: plugins/docker
     settings:
-      registry: code.cannabrands.app
-      repo: code.cannabrands.app/cannabrands/hub
+      registry: git.spdy.io
+      repo: git.spdy.io/cannabrands/hub
       tags: [latest, ${CI_COMMIT_SHA:0:8}]
     when:
       branch: master
@@ -68,7 +68,7 @@ steps:
 ```bash
 # On production server
 ssh cannabrands-prod
-docker pull code.cannabrands.app/cannabrands/hub:bef77df8
+docker pull git.spdy.io/cannabrands/hub:bef77df8
 docker-compose up -d
 # Or use deployment tool like Ansible, Deployer, etc.
 ```
@@ -108,7 +108,7 @@ steps:
         from_secret: ssh_private_key
       script:
         - cd /var/www/cannabrands
-        - docker pull code.cannabrands.app/cannabrands/hub:${CI_COMMIT_SHA:0:8}
+        - docker pull git.spdy.io/cannabrands/hub:${CI_COMMIT_SHA:0:8}
         - docker-compose up -d
         - docker exec cannabrands php artisan migrate --force
         - docker exec cannabrands php artisan config:cache
@@ -160,7 +160,7 @@ steps:
         from_secret: ssh_private_key
       script:
         - cd /var/www/cannabrands
-        - docker pull code.cannabrands.app/cannabrands/hub:${CI_COMMIT_SHA:0:8}
+        - docker pull git.spdy.io/cannabrands/hub:${CI_COMMIT_SHA:0:8}
         - docker-compose up -d
     when:
       branch: develop
@@ -176,7 +176,7 @@ steps:
         from_secret: ssh_private_key
       script:
         - cd /var/www/cannabrands
-        - docker pull code.cannabrands.app/cannabrands/hub:${CI_COMMIT_SHA:0:8}
+        - docker pull git.spdy.io/cannabrands/hub:${CI_COMMIT_SHA:0:8}
         - docker-compose up -d
     when:
       branch: master
@@ -367,7 +367,7 @@ Production:
 ```bash
 # Quick rollback (under 2 minutes)
 ssh cannabrands-prod
-docker pull code.cannabrands.app/cannabrands/hub:PREVIOUS_COMMIT_SHA
+docker pull git.spdy.io/cannabrands/hub:PREVIOUS_COMMIT_SHA
 docker-compose up -d
 
 # Database rollback (if migrations ran)
@@ -536,8 +536,8 @@ steps:
   build-image:
     image: plugins/docker
     settings:
-      registry: code.cannabrands.app
-      repo: code.cannabrands.app/cannabrands/hub
+      registry: git.spdy.io
+      repo: git.spdy.io/cannabrands/hub
       tags:
         - ${CI_COMMIT_BRANCH}
         - ${CI_COMMIT_SHA:0:8}
@@ -559,7 +559,7 @@ steps:
         from_secret: staging_ssh_key
       script:
         - cd /var/www/cannabrands
-        - docker pull code.cannabrands.app/cannabrands/hub:${CI_COMMIT_SHA:0:8}
+        - docker pull git.spdy.io/cannabrands/hub:${CI_COMMIT_SHA:0:8}
         - docker-compose up -d
         - docker exec cannabrands php artisan migrate --force
         - docker exec cannabrands php artisan config:cache
@@ -582,7 +582,7 @@ steps:
       - echo "To deploy to production:"
       - echo "  ssh cannabrands-prod"
       - echo "  cd /var/www/cannabrands"
-      - echo "  docker pull code.cannabrands.app/cannabrands/hub:${CI_COMMIT_SHA:0:8}"
+      - echo "  docker pull git.spdy.io/cannabrands/hub:${CI_COMMIT_SHA:0:8}"
       - echo "  docker-compose up -d"
       - echo ""
       - echo "⚠️  Remember: Check deployment checklist first!"

.woodpecker/DOCKER_IMAGES_EXPLAINED.md

@@ -102,7 +102,7 @@ Push to master → Woodpecker runs:
   → Build Docker image
   → Tag: cannabrands-hub:c165bf9 (commit SHA)
   → Tag: cannabrands-hub:latest
-  → Push to code.cannabrands.app/cannabrands/hub
+  → Push to git.spdy.io/cannabrands/hub
 → Image ready, no deployment yet
 ```
 
@@ -177,7 +177,7 @@ CMD ["php-fpm"]
 ### Staging Deployment:
 ```bash
 # Pull the same image
-docker pull code.cannabrands.app/cannabrands/hub:c165bf9
+docker pull git.spdy.io/cannabrands/hub:c165bf9
 
 # Run with staging environment
 docker run \
@@ -186,13 +186,13 @@ docker run \
   -e DB_DATABASE=cannabrands_staging \
   -e APP_DEBUG=true \
   -e MAIL_MAILER=log \
-  code.cannabrands.app/cannabrands/hub:c165bf9
+  git.spdy.io/cannabrands/hub:c165bf9
 ```
 
 ### Production Deployment:
 ```bash
 # Pull THE EXACT SAME IMAGE
-docker pull code.cannabrands.app/cannabrands/hub:c165bf9
+docker pull git.spdy.io/cannabrands/hub:c165bf9
 
 # Run with production environment
 docker run \
@@ -201,7 +201,7 @@ docker run \
   -e DB_DATABASE=cannabrands_production \
   -e APP_DEBUG=false \
   -e MAIL_MAILER=smtp \
-  code.cannabrands.app/cannabrands/hub:c165bf9
+  git.spdy.io/cannabrands/hub:c165bf9
 ```
 
 **Key point**: Notice it's the **exact same image** (`c165bf9`), only environment variables differ.
@@ -218,7 +218,7 @@ docker run \
 version: '3.8'
 services:
   app:
-    image: code.cannabrands.app/cannabrands/hub:latest
+    image: git.spdy.io/cannabrands/hub:latest
     env_file:
       - .env.staging  # Staging-specific vars
     ports:
@@ -253,7 +253,7 @@ secrets:
 version: '3.8'
 services:
   app:
-    image: code.cannabrands.app/cannabrands/hub:c165bf9  # Specific SHA
+    image: git.spdy.io/cannabrands/hub:c165bf9  # Specific SHA
     env_file:
       - .env.production  # Production-specific vars
     ports:
@@ -301,7 +301,7 @@ spec:
     spec:
       containers:
       - name: app
-        image: code.cannabrands.app/cannabrands/hub:c165bf9
+        image: git.spdy.io/cannabrands/hub:c165bf9
         envFrom:
         - configMapRef:
             name: app-config-staging  # Different per namespace
@@ -350,8 +350,8 @@ steps:
   build-and-publish:
     image: plugins/docker
     settings:
-      registry: code.cannabrands.app
-      repo: code.cannabrands.app/cannabrands/hub
+      registry: git.spdy.io
+      repo: git.spdy.io/cannabrands/hub
       tags:
         - latest                    # Always overwrite
         - ${CI_COMMIT_SHA:0:8}     # Immutable SHA
@@ -384,7 +384,7 @@ Date: 2025-01-15 14:30:00 PST
 Image: cannabrands-hub:c165bf9
 Deployed by: jon@cannabrands.com
 Approved by: compliance@cannabrands.com
-Git commit: https://code.cannabrands.app/.../c165bf9
+Git commit: https://git.spdy.io/.../c165bf9
 Changes: Invoice picking workflow update
 Tests passed: ✅ 28/28
 Staging tested: ✅ 2 hours
@@ -424,7 +424,7 @@ Rollback image: cannabrands-hub:a1b2c3d
 ```bash
 # On production server
 ssh cannabrands-prod
-docker pull code.cannabrands.app/cannabrands/hub:c165bf9
+docker pull git.spdy.io/cannabrands/hub:c165bf9
 docker-compose -f docker-compose.production.yml up -d
 ```
 
@@ -487,14 +487,14 @@ steps:
   security-scan:
     image: aquasec/trivy
     commands:
-      - trivy image code.cannabrands.app/cannabrands/hub:${CI_COMMIT_SHA:0:8}
+      - trivy image git.spdy.io/cannabrands/hub:${CI_COMMIT_SHA:0:8}
 ```
 
 ### 4. Sign Images (Advanced)
 
 Use Cosign to cryptographically sign images:
 ```bash
-cosign sign code.cannabrands.app/cannabrands/hub:c165bf9
+cosign sign git.spdy.io/cannabrands/hub:c165bf9
 ```
 
 Compliance benefit: Prove image hasn't been tampered with.
@@ -507,10 +507,10 @@ Compliance benefit: Prove image hasn't been tampered with.
 
 ```bash
 # List recent deployments
-docker images code.cannabrands.app/cannabrands/hub
+docker images git.spdy.io/cannabrands/hub
 
 # Rollback to previous version
-docker pull code.cannabrands.app/cannabrands/hub:a1b2c3d
+docker pull git.spdy.io/cannabrands/hub:a1b2c3d
 docker-compose -f docker-compose.production.yml up -d
 ```
 
@@ -531,7 +531,7 @@ deploy:
 # Before risky deployment
 git tag -a v1.5.2-stable -m "Last known good version"
 docker tag cannabrands-hub:current cannabrands-hub:v1.5.2-stable
-docker push code.cannabrands.app/cannabrands/hub:v1.5.2-stable
+docker push git.spdy.io/cannabrands/hub:v1.5.2-stable
 ```
 
 ---

.woodpecker/ENABLING_CACHE.md

@@ -254,25 +254,25 @@ WORKDIR /woodpecker/src
 
 **Build and push to Gitea:**
 ```bash
-docker build -f docker/ci-php.Dockerfile -t code.cannabrands.app/cannabrands/ci-php:8.3 .
-docker push code.cannabrands.app/cannabrands/ci-php:8.3
+docker build -f docker/ci-php.Dockerfile -t git.spdy.io/cannabrands/ci-php:8.3 .
+docker push git.spdy.io/cannabrands/ci-php:8.3
 ```
 
 **Update `.woodpecker/.ci.yml`:**
 ```yaml
 steps:
   php-lint:
-    image: code.cannabrands.app/cannabrands/ci-php:8.3
+    image: git.spdy.io/cannabrands/ci-php:8.3
     commands:
       - find app routes database -name "*.php" -exec php -l {} \;
 
   composer-install:
-    image: code.cannabrands.app/cannabrands/ci-php:8.3
+    image: git.spdy.io/cannabrands/ci-php:8.3
     commands:
       - composer install --no-interaction --prefer-dist --optimize-autoloader
 
   code-style:
-    image: code.cannabrands.app/cannabrands/ci-php:8.3
+    image: git.spdy.io/cannabrands/ci-php:8.3
     commands:
       - ./vendor/bin/pint --test
 ```

.woodpecker/PRE_RELEASE_DEPLOYMENT.md

@@ -107,7 +107,7 @@ version: '3.8'
 
 services:
   app:
-    image: code.cannabrands.app/cannabrands/hub:latest
+    image: git.spdy.io/cannabrands/hub:latest
     container_name: cannabrands_app
     restart: unless-stopped
     ports:
@@ -204,8 +204,8 @@ steps:
   build-image:
     image: woodpeckerci/plugin-docker-buildx
     settings:
-      registry: code.cannabrands.app
-      repo: code.cannabrands.app/cannabrands/hub
+      registry: git.spdy.io
+      repo: git.spdy.io/cannabrands/hub
       username:
         from_secret: gitea_username
       password:
@@ -564,7 +564,7 @@ docker images | grep cannabrands
 
 ```bash
 # Pull previous commit's image
-docker pull code.cannabrands.app/cannabrands/hub:PREVIOUS_SHA
+docker pull git.spdy.io/cannabrands/hub:PREVIOUS_SHA
 
 # Update docker-compose.yml to use specific tag
 docker compose up -d app

.woodpecker/PUBLISHING_TO_GITEA.md

@@ -11,10 +11,10 @@ Once you implement production deployments, Woodpecker will:
 
 Your images will be available at:
 ```
-code.cannabrands.app/cannabrands/hub
+git.spdy.io/cannabrands/hub
 ```
 
-**View packages**: https://code.cannabrands.app/Cannabrands/hub/-/packages
+**View packages**: https://git.spdy.io/Cannabrands/hub/-/packages
 
 ## Step 1: Enable Gitea Package Registry
 
@@ -22,7 +22,7 @@ First, verify the registry is enabled on your Gitea instance:
 
 1. **Check as admin**: Admin → Site Administration → Configuration
 2. **Look for**: `[packages]` section with `ENABLED = true`
-3. **Test**: Visit https://code.cannabrands.app/-/packages
+3. **Test**: Visit https://git.spdy.io/-/packages
 
 If not enabled, ask your Gitea admin to enable it in `app.ini`:
 ```ini
@@ -61,8 +61,8 @@ steps:
   build-and-publish:
     image: plugins/docker
     settings:
-      registry: code.cannabrands.app
-      repo: code.cannabrands.app/cannabrands/hub
+      registry: git.spdy.io
+      repo: git.spdy.io/cannabrands/hub
       tags:
         - latest
         - ${CI_COMMIT_SHA:0:8}
@@ -136,15 +136,15 @@ Once images are published, you can pull them on your production servers:
 
 ```bash
 # Login to Gitea registry
-docker login code.cannabrands.app
+docker login git.spdy.io
 # Username: your-gitea-username
 # Password: your-personal-access-token
 
 # Pull latest image
-docker pull code.cannabrands.app/cannabrands/hub:latest
+docker pull git.spdy.io/cannabrands/hub:latest
 
 # Or pull specific commit
-docker pull code.cannabrands.app/cannabrands/hub:bef77df8
+docker pull git.spdy.io/cannabrands/hub:bef77df8
 ```
 
 ## Image Tagging Strategy
@@ -218,8 +218,8 @@ steps:
   build-and-publish:
     image: plugins/docker
     settings:
-      registry: code.cannabrands.app
-      repo: code.cannabrands.app/cannabrands/hub
+      registry: git.spdy.io
+      repo: git.spdy.io/cannabrands/hub
       tags:
         - latest
         - ${CI_COMMIT_SHA:0:8}
@@ -236,7 +236,7 @@ steps:
   notify-deploy:
     image: alpine:latest
     commands:
-      - echo "✅ New image published: code.cannabrands.app/cannabrands/hub:${CI_COMMIT_SHA:0:8}"
+      - echo "✅ New image published: git.spdy.io/cannabrands/hub:${CI_COMMIT_SHA:0:8}"
       - echo "Ready for deployment to production!"
     when:
       - branch: master
@@ -271,8 +271,8 @@ services:
 - Subsequent builds will work fine
 
 **Images not appearing in Gitea packages**
-- Check Gitea packages are enabled: https://code.cannabrands.app/-/packages
-- Verify registry URL is `code.cannabrands.app` (not `ci.cannabrands.app`)
+- Check Gitea packages are enabled: https://git.spdy.io/-/packages
+- Verify registry URL is `git.spdy.io` (not `ci.cannabrands.app`)
 
 ## Next Steps
 

.woodpecker/README.md

@@ -85,7 +85,7 @@ git push origin 2025.11.3
 
 ### Step 3: Wait for CI Build (2-4 minutes)
 
-Watch at: `code.cannabrands.app/cannabrands/hub/pipelines`
+Watch at: `git.spdy.io/cannabrands/hub/pipelines`
 
 CI will automatically:
 - Run tests
@@ -113,7 +113,7 @@ git push origin master
 ```bash
 # Deploy specific version
 kubectl set image deployment/cannabrands \
-  app=code.cannabrands.app/cannabrands/hub:2025.11.3
+  app=git.spdy.io/cannabrands/hub:2025.11.3
 
 # Watch deployment
 kubectl rollout status deployment/cannabrands
@@ -131,7 +131,7 @@ kubectl get pods
 ```bash
 # Option 1: Rollback to previous version
 kubectl set image deployment/cannabrands \
-  app=code.cannabrands.app/cannabrands/hub:2025.11.2
+  app=git.spdy.io/cannabrands/hub:2025.11.2
 
 # Option 2: Kubernetes automatic rollback
 kubectl rollout undo deployment/cannabrands
@@ -154,7 +154,7 @@ git push origin 2025.11.4
 
 # 4. Deploy when confident
 kubectl set image deployment/cannabrands \
-  app=code.cannabrands.app/cannabrands/hub:2025.11.4
+  app=git.spdy.io/cannabrands/hub:2025.11.4
 ```
 
 ---
@@ -170,7 +170,7 @@ master              → Branch tracking
 
 **Use in K3s dev/staging:**
 ```yaml
-image: code.cannabrands.app/cannabrands/hub:latest-dev
+image: git.spdy.io/cannabrands/hub:latest-dev
 imagePullPolicy: Always
 ```
 
@@ -182,7 +182,7 @@ stable              → Latest production release
 
 **Use in K3s production:**
 ```yaml
-image: code.cannabrands.app/cannabrands/hub:2025.11.3
+image: git.spdy.io/cannabrands/hub:2025.11.3
 imagePullPolicy: IfNotPresent
 ```
 
@@ -214,7 +214,7 @@ docker build -t cannabrands:test .
 ### View CI Status
 ```bash
 # Visit Woodpecker
-open https://code.cannabrands.app/cannabrands/hub/pipelines
+open https://git.spdy.io/cannabrands/hub/pipelines
 
 # Or check latest build
 # (Visit Gitea → Repository → Pipelines)
@@ -227,7 +227,7 @@ open https://code.cannabrands.app/cannabrands/hub/pipelines
 ### CI Build Failing
 ```bash
 # Check Woodpecker logs
-# Visit: code.cannabrands.app/cannabrands/hub/pipelines
+# Visit: git.spdy.io/cannabrands/hub/pipelines
 
 # Run tests locally first
 ./vendor/bin/sail artisan test
@@ -362,8 +362,8 @@ Before deploying:
 - Pair with senior dev for first release
 
 ### CI/CD
-- Woodpecker: `code.cannabrands.app/cannabrands/hub`
-- Gitea: `code.cannabrands.app/cannabrands/hub`
+- Woodpecker: `git.spdy.io/cannabrands/hub`
+- Gitea: `git.spdy.io/cannabrands/hub`
 - K3s Dashboard: (ask devops for link)
 
 ---
@@ -371,13 +371,13 @@ Before deploying:
 ## Important URLs
 
 **Code Repository:**
-https://code.cannabrands.app/cannabrands/hub
+https://git.spdy.io/cannabrands/hub
 
 **CI/CD Pipeline:**
-https://code.cannabrands.app/cannabrands/hub/pipelines
+https://git.spdy.io/cannabrands/hub/pipelines
 
 **Container Registry:**
-https://code.cannabrands.app/-/packages/container/cannabrands%2Fhub
+https://git.spdy.io/-/packages/container/cannabrands%2Fhub
 
 **Documentation:**
 `.woodpecker/` directory in repository
@@ -430,7 +430,7 @@ Closes #42"
 | Deploy | `kubectl set image deployment/cannabrands app=...:2025.11.1` |
 | Rollback | `kubectl set image deployment/cannabrands app=...:2025.11.0` |
 | Check version | `kubectl get deployment cannabrands -o jsonpath='{.spec.template.spec.containers[0].image}'` |
-| View builds | Visit `code.cannabrands.app/cannabrands/hub/pipelines` |
+| View builds | Visit `git.spdy.io/cannabrands/hub/pipelines` |
 
 ---
 

.woodpecker/RELEASE_PROCESS.md

@@ -33,7 +33,7 @@ git push origin master
 2. Tests run (PHP lint, Pint, PHPUnit)
 3. Docker image builds (if tests pass)
 4. Tagged as: latest-dev, dev-c658193, master
-5. Pushed to code.cannabrands.app/cannabrands/hub
+5. Pushed to git.spdy.io/cannabrands/hub
 6. Available in K3s dev namespace (manual or auto-pull)
 ```
 
@@ -47,7 +47,7 @@ git push origin master
 **Use in K3s:**
 ```yaml
 # dev/staging namespace
-image: code.cannabrands.app/cannabrands/hub:latest-dev
+image: git.spdy.io/cannabrands/hub:latest-dev
 imagePullPolicy: Always  # Always pull newest
 ```
 
@@ -81,7 +81,7 @@ git push origin 2025.11.1
 **Use in K3s:**
 ```yaml
 # production namespace
-image: code.cannabrands.app/cannabrands/hub:2025.11.1
+image: git.spdy.io/cannabrands/hub:2025.11.1
 imagePullPolicy: IfNotPresent  # Pin to specific version
 ```
 
@@ -212,7 +212,7 @@ git push origin master
 ./vendor/bin/sail artisan test
 
 # Check CI is green
-# Visit: code.cannabrands.app/cannabrands/hub/pipelines
+# Visit: git.spdy.io/cannabrands/hub/pipelines
 
 # Test in staging/dev environment
 # Verify key workflows work
@@ -264,12 +264,12 @@ git push origin 2025.11.3
 
 ```bash
 # Watch Woodpecker build
-# Visit: code.cannabrands.app/cannabrands/hub/pipelines
+# Visit: git.spdy.io/cannabrands/hub/pipelines
 
 # Wait for success (2-4 minutes)
 # CI will build and push:
-#   - code.cannabrands.app/cannabrands/hub:2025.11.3
-#   - code.cannabrands.app/cannabrands/hub:stable
+#   - git.spdy.io/cannabrands/hub:2025.11.3
+#   - git.spdy.io/cannabrands/hub:stable
 ```
 
 #### 5. Deploy to Production (When Ready)
@@ -277,7 +277,7 @@ git push origin 2025.11.3
 ```bash
 # Deploy new version
 kubectl set image deployment/cannabrands \
-  app=code.cannabrands.app/cannabrands/hub:2025.11.3
+  app=git.spdy.io/cannabrands/hub:2025.11.3
 
 # Watch rollout
 kubectl rollout status deployment/cannabrands
@@ -328,11 +328,11 @@ git push origin master
 ```bash
 # Option 1: Rollback to specific version
 kubectl set image deployment/cannabrands \
-  app=code.cannabrands.app/cannabrands/hub:2025.11.2
+  app=git.spdy.io/cannabrands/hub:2025.11.2
 
 # Option 2: Use previous stable
 kubectl set image deployment/cannabrands \
-  app=code.cannabrands.app/cannabrands/hub:stable
+  app=git.spdy.io/cannabrands/hub:stable
 
 # Note: 'stable' is updated on every release
 # So if you just deployed 2025.11.3, 'stable' points to 2025.11.3
@@ -367,7 +367,7 @@ git push origin 2025.11.4
 
 # Deploy
 kubectl set image deployment/cannabrands \
-  app=code.cannabrands.app/cannabrands/hub:2025.11.4
+  app=git.spdy.io/cannabrands/hub:2025.11.4
 ```
 
 ---

.woodpecker/VERSIONING.md

@@ -4,9 +4,9 @@
 
 **Current tagging strategy:**
 ```
-code.cannabrands.app/cannabrands/hub:latest     # Always changes
-code.cannabrands.app/cannabrands/hub:c658193    # Commit SHA (meaningless)
-code.cannabrands.app/cannabrands/hub:master     # Branch name (changes)
+git.spdy.io/cannabrands/hub:latest     # Always changes
+git.spdy.io/cannabrands/hub:c658193    # Commit SHA (meaningless)
+git.spdy.io/cannabrands/hub:master     # Branch name (changes)
 ```
 
 **Issues:**
@@ -143,8 +143,8 @@ The CI pipeline now builds images with version metadata for both development and
 build-image-dev:
   image: woodpeckerci/plugin-docker-buildx
   settings:
-    registry: code.cannabrands.app
-    repo: code.cannabrands.app/cannabrands/hub
+    registry: git.spdy.io
+    repo: git.spdy.io/cannabrands/hub
     tags:
       - dev                           # Latest dev build
       - sha-${CI_COMMIT_SHA:0:7}      # Commit SHA
@@ -170,13 +170,13 @@ build-image-release:
 **Result:**
 ```
 # Development push to master
-code.cannabrands.app/cannabrands/hub:dev
-code.cannabrands.app/cannabrands/hub:sha-c658193
-code.cannabrands.app/cannabrands/hub:master
+git.spdy.io/cannabrands/hub:dev
+git.spdy.io/cannabrands/hub:sha-c658193
+git.spdy.io/cannabrands/hub:master
 
 # Release (git tag 2025.10.1)
-code.cannabrands.app/cannabrands/hub:2025.10.1    # Specific version
-code.cannabrands.app/cannabrands/hub:latest       # Latest stable
+git.spdy.io/cannabrands/hub:2025.10.1    # Specific version
+git.spdy.io/cannabrands/hub:latest       # Latest stable
 ```
 
 ---
@@ -243,11 +243,11 @@ git checkout c658193
 ```bash
 # Option 1: Rollback to specific version (recommended)
 kubectl set image deployment/cannabrands \
-  app=code.cannabrands.app/cannabrands/hub:v1.2.2
+  app=git.spdy.io/cannabrands/hub:v1.2.2
 
 # Option 2: Rollback to last stable
 kubectl set image deployment/cannabrands \
-  app=code.cannabrands.app/cannabrands/hub:stable
+  app=git.spdy.io/cannabrands/hub:stable
 
 # Option 3: Kubernetes rollback (uses previous deployment)
 kubectl rollout undo deployment/cannabrands
@@ -281,7 +281,7 @@ cat CHANGELOG.md
 
 # 5. Deploy specific version
 kubectl set image deployment/cannabrands \
-  app=code.cannabrands.app/cannabrands/hub:v1.2.1
+  app=git.spdy.io/cannabrands/hub:v1.2.1
 ```
 
 ---
@@ -357,7 +357,7 @@ audit-deployment:
 ```
 Developer → Commit to master → CI tests → Build dev image
    ↓
-code.cannabrands.app/cannabrands/hub:dev-COMMIT
+git.spdy.io/cannabrands/hub:dev-COMMIT
    ↓
 Deploy to dev/staging (optional)
 ```
@@ -486,7 +486,7 @@ spec:
     spec:
       containers:
       - name: app
-        image: code.cannabrands.app/cannabrands/hub:v1.2.3
+        image: git.spdy.io/cannabrands/hub:v1.2.3
         imagePullPolicy: IfNotPresent  # Don't pull if tag exists
         ports:
         - containerPort: 80
@@ -535,7 +535,7 @@ git push origin master
 
 # 5. Deploy to production (manual)
 kubectl set image deployment/cannabrands \
-  app=code.cannabrands.app/cannabrands/hub:v1.3.0
+  app=git.spdy.io/cannabrands/hub:v1.3.0
 ```
 
 ### Emergency Rollback
@@ -546,7 +546,7 @@ kubectl rollout undo deployment/cannabrands
 
 # Or specific version
 kubectl set image deployment/cannabrands \
-  app=code.cannabrands.app/cannabrands/hub:v1.2.3
+  app=git.spdy.io/cannabrands/hub:v1.2.3
 
 # Verify
 kubectl rollout status deployment/cannabrands

CLAUDE.md

@@ -65,15 +65,74 @@ ALL routes need auth + user type middleware except public pages
 **Creating PRs via Gitea API:**
 ```bash
 # Requires GITEA_TOKEN environment variable
-curl -X POST "https://code.cannabrands.app/api/v1/repos/Cannabrands/hub/pulls" \
+curl -X POST "https://git.spdy.io/api/v1/repos/Cannabrands/hub/pulls" \
   -H "Authorization: token $GITEA_TOKEN" \
   -H "Content-Type: application/json" \
   -d '{"title": "PR title", "body": "Description", "head": "feature-branch", "base": "develop"}'
 ```
 
-**Gitea Services:**
-- **Gitea:** `https://code.cannabrands.app`
-- **Woodpecker CI:** `https://ci.cannabrands.app`
+**Infrastructure Services:**
+
+| Service | Host | Notes |
+|---------|------|-------|
+| **Gitea** | `https://git.spdy.io` | Git repository |
+| **Woodpecker CI** | `https://ci.spdy.io` | CI/CD pipelines |
+| **Docker Registry** | `registry.spdy.io` | HTTPS registry with Let's Encrypt |
+
+**PostgreSQL (Dev) - EXTERNAL DATABASE**
+⚠️ **DO NOT create PostgreSQL databases on spdy.io infrastructure for cannabrands.**
+Cannabrands uses an external managed PostgreSQL database.
+```
+Host:     10.100.6.50 (read replica)
+Port:     5432
+Database: cannabrands_dev
+Username: cannabrands
+Password: SpDyCannaBrands2024
+URL:      postgresql://cannabrands:SpDyCannaBrands2024@10.100.6.50:5432/cannabrands_dev
+```
+
+**PostgreSQL (CI)** - Ephemeral container for isolated tests
+```
+Host:     postgres (service name)
+Port:     5432
+Database: testing
+Username: testing
+Password: testing
+```
+
+**Redis**
+```
+Host:     10.100.9.50
+Port:     6379
+Password: SpDyR3d1s2024!
+URL:      redis://:SpDyR3d1s2024!@10.100.9.50:6379
+```
+
+**MinIO (S3-Compatible Storage)**
+```
+Endpoint:   10.100.9.80:9000
+Console:    10.100.9.80:9001
+Region:     us-east-1
+Path Style: true
+Bucket:     cannabrands
+Access Key: cannabrands-app
+Secret Key: cdbdcd0c7b6f3994d4ab09f68eaff98665df234f
+```
+
+**Gitea Container Registry** (for CI image pushes)
+```
+Registry:   git.spdy.io
+User:       kelly@spdy.io
+Token:      c89fa0eeb417343b171f11de6b8e4292b2f50e2b
+Scope:      write:package
+```
+Woodpecker secrets: `registry_user`, `registry_password`
+
+**CI/CD Notes:**
+- Uses **Kaniko** for Docker builds (no Docker daemon, avoids DNS issues)
+- Images pushed to `registry.spdy.io/cannabrands/hub`
+- Base images pulled from `registry.spdy.io` (HTTPS with Let's Encrypt)
+- Deploy: `develop` → dev.cannabrands.app, `master` → cannabrands.app
 
 ### 8. User-Business Relationship (Pivot Table)
 Users connect to businesses via `business_user` pivot table (many-to-many).

CONTRIBUTING.md

@@ -44,7 +44,7 @@ Our workflow provides audit trails regulators love:
 
 1. **Clone the repository**
    ```bash
-   git clone https://code.cannabrands.app/Cannabrands/hub.git
+   git clone https://git.spdy.io/Cannabrands/hub.git
    cd hub
    ```
 
@@ -86,7 +86,7 @@ git commit -m "feat: add new feature"
 git push origin feature/my-feature-name
 
 # 4. Create Pull Request on Gitea
-#    - Navigate to https://code.cannabrands.app
+#    - Navigate to https://git.spdy.io
 #    - Create PR to merge your branch into develop
 #    - CI will run automatically
 #    - Request review from team
@@ -630,7 +630,7 @@ git push origin chore/changelog-2025.11.1
 
 ### Services
 - **Woodpecker CI:** `https://ci.cannabrands.app`
-- **Gitea:** `https://code.cannabrands.app`
+- **Gitea:** `https://git.spdy.io`
 - **Production:** `https://app.cannabrands.com` (future)
 
 ---

Dockerfile

@@ -3,7 +3,7 @@
 # ============================================
 
 # ==================== Stage 1: Node Builder ====================
-FROM node:22-alpine AS node-builder
+FROM 10.100.9.70:5000/library/node:22-alpine AS node-builder
 
 WORKDIR /app
 
@@ -35,10 +35,10 @@ RUN npm run build
 
 # ==================== Stage 2: Composer Builder ====================
 # Pin to PHP 8.4 - composer:2 uses latest PHP which may not be supported by dependencies yet
-FROM php:8.4-cli-alpine AS composer-builder
+FROM 10.100.9.70:5000/library/php:8.4-cli-alpine AS composer-builder
 
 # Install Composer
-COPY --from=composer:2.8 /usr/bin/composer /usr/bin/composer
+COPY --from=10.100.9.70:5000/library/composer:2.8 /usr/bin/composer /usr/bin/composer
 
 WORKDIR /app
 
@@ -60,7 +60,7 @@ RUN composer install \
     --optimize-autoloader
 
 # ==================== Stage 3: Production Runtime ====================
-FROM php:8.3-fpm-alpine
+FROM 10.100.9.70:5000/library/php:8.3-fpm-alpine
 
 LABEL maintainer="CannaBrands Team"
 

Dockerfile.fast

@@ -0,0 +1,93 @@
+# ============================================
+# Fast Production Dockerfile
+# Single-stage build using CI pre-built assets
+# Saves time by skipping multi-stage node/composer builders
+# ============================================
+#
+# This Dockerfile expects:
+#   - vendor/ already populated (from CI composer-install step)
+#   - public/build/ already populated (from CI build-frontend step)
+#
+# Build time: ~5-7 min (vs 15-20 min with multi-stage Dockerfile)
+# ============================================
+
+FROM 10.100.9.70:5000/library/php:8.3-fpm-alpine
+
+LABEL maintainer="CannaBrands Team"
+
+# Install system dependencies
+RUN apk add --no-cache \
+    nginx \
+    supervisor \
+    postgresql-dev \
+    libpng-dev \
+    libjpeg-turbo-dev \
+    freetype-dev \
+    libzip-dev \
+    icu-dev \
+    icu-data-full \
+    zip \
+    unzip \
+    git \
+    curl \
+    bash
+
+# Install build dependencies for PHP extensions
+RUN apk add --no-cache --virtual .build-deps \
+    autoconf \
+    g++ \
+    make
+
+# Install PHP extensions
+RUN docker-php-ext-configure gd --with-freetype --with-jpeg \
+    && docker-php-ext-install -j$(nproc) \
+        pdo_pgsql \
+        pgsql \
+        gd \
+        zip \
+        intl \
+        pcntl \
+        bcmath \
+        opcache
+
+# Install Redis extension
+RUN pecl install redis \
+    && docker-php-ext-enable redis \
+    && apk del .build-deps
+
+WORKDIR /var/www/html
+
+ARG GIT_COMMIT_SHA=unknown
+ARG APP_VERSION=dev
+
+# Copy application code
+COPY --chown=www-data:www-data . .
+
+# Copy pre-built frontend assets (built in CI step)
+# These are already in public/build from the build-frontend step
+
+# Copy pre-installed vendor (from CI composer-install step)
+# Already included in COPY . .
+
+# Create version metadata file
+RUN echo "VERSION=${APP_VERSION}" > /var/www/html/version.env && \
+    echo "COMMIT=${GIT_COMMIT_SHA}" >> /var/www/html/version.env && \
+    chown www-data:www-data /var/www/html/version.env
+
+# Copy production configurations
+COPY docker/production/nginx/default.conf /etc/nginx/http.d/default.conf
+COPY docker/production/supervisor/supervisord.conf /etc/supervisor/supervisord.conf
+COPY docker/production/php/php.ini /usr/local/etc/php/conf.d/99-custom.ini
+
+# Remove default PHP-FPM pool config and use our custom one
+RUN rm -f /usr/local/etc/php-fpm.d/www.conf /usr/local/etc/php-fpm.d/www.conf.default
+COPY docker/production/php/php-fpm.conf /usr/local/etc/php-fpm.d/www.conf
+
+# Create supervisor log directory and fix permissions
+RUN mkdir -p /var/log/supervisor \
+    && chown -R www-data:www-data /var/www/html/storage /var/www/html/bootstrap/cache \
+    && chmod -R 775 /var/www/html/storage /var/www/html/bootstrap/cache
+
+EXPOSE 80
+
+CMD ["/usr/bin/supervisord", "-c", "/etc/supervisor/supervisord.conf"]

app/Console/Commands/MigrateDbaData.php

@@ -0,0 +1,144 @@
+<?php
+
+namespace App\Console\Commands;
+
+use App\Models\Business;
+use App\Models\BusinessDba;
+use Illuminate\Console\Command;
+
+/**
+ * Migrate existing business DBA data to the new business_dbas table.
+ *
+ * This command creates DBA records from existing business fields:
+ * - dba_name
+ * - invoice_payable_company_name, invoice_payable_address, etc.
+ * - ap_contact_* fields
+ * - primary_contact_* fields
+ */
+class MigrateDbaData extends Command
+{
+    protected $signature = 'dba:migrate
+        {--dry-run : Show what would be created without actually creating records}
+        {--business= : Migrate only a specific business by ID or slug}
+        {--force : Skip confirmation prompt}';
+
+    protected $description = 'Migrate existing dba_name and invoice_payable_* fields to the business_dbas table';
+
+    public function handle(): int
+    {
+        $this->info('DBA Data Migration');
+        $this->line('==================');
+
+        $dryRun = $this->option('dry-run');
+        $specificBusiness = $this->option('business');
+
+        if ($dryRun) {
+            $this->warn('DRY RUN MODE - No records will be created');
+        }
+
+        // Build query
+        $query = Business::query()
+            ->whereNotNull('dba_name')
+            ->where('dba_name', '!=', '');
+
+        if ($specificBusiness) {
+            $query->where(function ($q) use ($specificBusiness) {
+                $q->where('id', $specificBusiness)
+                    ->orWhere('slug', $specificBusiness);
+            });
+        }
+
+        $businesses = $query->get();
+        $this->info("Found {$businesses->count()} businesses with dba_name set.");
+
+        if ($businesses->isEmpty()) {
+            $this->info('No businesses to migrate.');
+
+            return self::SUCCESS;
+        }
+
+        // Show preview
+        $this->newLine();
+        $this->table(
+            ['ID', 'Business Name', 'DBA Name', 'Has Invoice Address', 'Already Has DBAs'],
+            $businesses->map(fn ($b) => [
+                $b->id,
+                \Illuminate\Support\Str::limit($b->name, 30),
+                \Illuminate\Support\Str::limit($b->dba_name, 30),
+                $b->invoice_payable_address ? 'Yes' : 'No',
+                $b->dbas()->exists() ? 'Yes' : 'No',
+            ])
+        );
+
+        if (! $dryRun && ! $this->option('force')) {
+            if (! $this->confirm('Do you want to proceed with creating DBA records?')) {
+                $this->info('Aborted.');
+
+                return self::SUCCESS;
+            }
+        }
+
+        $created = 0;
+        $skipped = 0;
+
+        foreach ($businesses as $business) {
+            // Skip if business already has DBAs
+            if ($business->dbas()->exists()) {
+                $this->line("  Skipping {$business->name} - already has DBAs");
+                $skipped++;
+
+                continue;
+            }
+
+            if ($dryRun) {
+                $this->line("  Would create DBA for: {$business->name} -> {$business->dba_name}");
+                $created++;
+
+                continue;
+            }
+
+            // Create DBA from existing business fields
+            $dba = BusinessDba::create([
+                'business_id' => $business->id,
+                'trade_name' => $business->dba_name,
+
+                // Address - prefer invoice_payable fields, fall back to physical
+                'address' => $business->invoice_payable_address ?: $business->physical_address,
+                'city' => $business->invoice_payable_city ?: $business->physical_city,
+                'state' => $business->invoice_payable_state ?: $business->physical_state,
+                'zip' => $business->invoice_payable_zipcode ?: $business->physical_zipcode,
+
+                // License
+                'license_number' => $business->license_number,
+                'license_type' => $business->license_type,
+
+                // Contacts
+                'primary_contact_name' => trim(($business->primary_contact_first_name ?? '').' '.($business->primary_contact_last_name ?? '')) ?: null,
+                'primary_contact_email' => $business->primary_contact_email,
+                'primary_contact_phone' => $business->primary_contact_phone,
+                'ap_contact_name' => trim(($business->ap_contact_first_name ?? '').' '.($business->ap_contact_last_name ?? '')) ?: null,
+                'ap_contact_email' => $business->ap_contact_email,
+                'ap_contact_phone' => $business->ap_contact_phone,
+
+                // Invoice Settings
+                'invoice_footer' => $business->order_invoice_footer,
+
+                // Status
+                'is_default' => true,
+                'is_active' => true,
+            ]);
+
+            $this->info("  Created DBA #{$dba->id} for {$business->name}: {$dba->trade_name}");
+            $created++;
+        }
+
+        $this->newLine();
+        $this->info("Summary: {$created} created, {$skipped} skipped");
+
+        if ($dryRun) {
+            $this->warn('Run without --dry-run to actually create records.');
+        }
+
+        return self::SUCCESS;
+    }
+}

app/Console/Kernel.php

@@ -131,6 +131,20 @@ class Kernel extends ConsoleKernel
             ->withoutOverlapping()
             ->runInBackground();
 
+        // ─────────────────────────────────────────────────────────────────────
+        // BANNER ADS
+        // ─────────────────────────────────────────────────────────────────────
+
+        // Update banner ad statuses (activate scheduled, expire ended) - every minute
+        $schedule->job(new \App\Jobs\UpdateBannerAdStatuses)
+            ->everyMinute()
+            ->withoutOverlapping();
+
+        // Rollup daily banner ad stats - daily at 2 AM
+        $schedule->job(new \App\Jobs\RollupBannerAdStats)
+            ->dailyAt('02:00')
+            ->withoutOverlapping();
+
         // ─────────────────────────────────────────────────────────────────────
         // HOUSEKEEPING & MAINTENANCE
         // ─────────────────────────────────────────────────────────────────────

app/Enums/BannerAdStatus.php

@@ -0,0 +1,41 @@
+<?php
+
+namespace App\Enums;
+
+enum BannerAdStatus: string
+{
+    case DRAFT = 'draft';
+    case ACTIVE = 'active';
+    case SCHEDULED = 'scheduled';
+    case PAUSED = 'paused';
+    case EXPIRED = 'expired';
+
+    public function label(): string
+    {
+        return match ($this) {
+            self::DRAFT => 'Draft',
+            self::ACTIVE => 'Active',
+            self::SCHEDULED => 'Scheduled',
+            self::PAUSED => 'Paused',
+            self::EXPIRED => 'Expired',
+        };
+    }
+
+    public function color(): string
+    {
+        return match ($this) {
+            self::DRAFT => 'gray',
+            self::ACTIVE => 'success',
+            self::SCHEDULED => 'info',
+            self::PAUSED => 'warning',
+            self::EXPIRED => 'danger',
+        };
+    }
+
+    public static function options(): array
+    {
+        return collect(self::cases())->mapWithKeys(fn (self $status) => [
+            $status->value => $status->label(),
+        ])->toArray();
+    }
+}

app/Enums/BannerAdZone.php

@@ -0,0 +1,51 @@
+<?php
+
+namespace App\Enums;
+
+enum BannerAdZone: string
+{
+    case MARKETPLACE_HERO = 'marketplace_hero';
+    case MARKETPLACE_LEADERBOARD = 'marketplace_leaderboard';
+    case MARKETPLACE_SIDEBAR = 'marketplace_sidebar';
+    case MARKETPLACE_INLINE = 'marketplace_inline';
+    case BRAND_PAGE_BANNER = 'brand_page_banner';
+    case DEALS_PAGE_HERO = 'deals_page_hero';
+
+    public function label(): string
+    {
+        return match ($this) {
+            self::MARKETPLACE_HERO => 'Marketplace Hero (Full Width)',
+            self::MARKETPLACE_LEADERBOARD => 'Marketplace Leaderboard (728x90)',
+            self::MARKETPLACE_SIDEBAR => 'Marketplace Sidebar (300x250)',
+            self::MARKETPLACE_INLINE => 'Marketplace Inline (Between Products)',
+            self::BRAND_PAGE_BANNER => 'Brand Page Banner',
+            self::DEALS_PAGE_HERO => 'Deals Page Hero',
+        };
+    }
+
+    public function dimensions(): array
+    {
+        return match ($this) {
+            self::MARKETPLACE_HERO => ['width' => 1920, 'height' => 400, 'display' => '1920x400'],
+            self::MARKETPLACE_LEADERBOARD => ['width' => 728, 'height' => 90, 'display' => '728x90'],
+            self::MARKETPLACE_SIDEBAR => ['width' => 300, 'height' => 250, 'display' => '300x250'],
+            self::MARKETPLACE_INLINE => ['width' => 970, 'height' => 250, 'display' => '970x250'],
+            self::BRAND_PAGE_BANNER => ['width' => 1344, 'height' => 280, 'display' => '1344x280'],
+            self::DEALS_PAGE_HERO => ['width' => 1920, 'height' => 350, 'display' => '1920x350'],
+        };
+    }
+
+    public static function options(): array
+    {
+        return collect(self::cases())->mapWithKeys(fn (self $zone) => [
+            $zone->value => $zone->label().' - '.$zone->dimensions()['display'],
+        ])->toArray();
+    }
+
+    public static function optionsSimple(): array
+    {
+        return collect(self::cases())->mapWithKeys(fn (self $zone) => [
+            $zone->value => $zone->label(),
+        ])->toArray();
+    }
+}

app/Events/CrmAgentStatusChanged.php

@@ -0,0 +1,41 @@
+<?php
+
+namespace App\Events;
+
+use App\Models\AgentStatus;
+use Illuminate\Broadcasting\InteractsWithSockets;
+use Illuminate\Broadcasting\PrivateChannel;
+use Illuminate\Contracts\Broadcasting\ShouldBroadcast;
+use Illuminate\Foundation\Events\Dispatchable;
+use Illuminate\Queue\SerializesModels;
+
+class CrmAgentStatusChanged implements ShouldBroadcast
+{
+    use Dispatchable, InteractsWithSockets, SerializesModels;
+
+    public function __construct(
+        public AgentStatus $agentStatus
+    ) {}
+
+    public function broadcastOn(): array
+    {
+        return [new PrivateChannel("crm-inbox.{$this->agentStatus->business_id}")];
+    }
+
+    public function broadcastAs(): string
+    {
+        return 'agent.status';
+    }
+
+    public function broadcastWith(): array
+    {
+        return [
+            'user_id' => $this->agentStatus->user_id,
+            'user_name' => $this->agentStatus->user?->name,
+            'status' => $this->agentStatus->status,
+            'status_label' => AgentStatus::statuses()[$this->agentStatus->status] ?? $this->agentStatus->status,
+            'status_message' => $this->agentStatus->status_message,
+            'last_seen_at' => $this->agentStatus->last_seen_at?->toIso8601String(),
+        ];
+    }
+}

app/Events/CrmThreadMessageSent.php

@@ -0,0 +1,80 @@
+<?php
+
+namespace App\Events;
+
+use App\Models\Crm\CrmChannelMessage;
+use App\Models\Crm\CrmThread;
+use Illuminate\Broadcasting\InteractsWithSockets;
+use Illuminate\Broadcasting\PrivateChannel;
+use Illuminate\Contracts\Broadcasting\ShouldBroadcast;
+use Illuminate\Foundation\Events\Dispatchable;
+use Illuminate\Queue\SerializesModels;
+use Illuminate\Support\Facades\Storage;
+
+class CrmThreadMessageSent implements ShouldBroadcast
+{
+    use Dispatchable, InteractsWithSockets, SerializesModels;
+
+    public function __construct(
+        public CrmChannelMessage $message,
+        public CrmThread $thread
+    ) {}
+
+    public function broadcastOn(): array
+    {
+        $channels = [
+            new PrivateChannel("crm-inbox.{$this->thread->business_id}"),
+            new PrivateChannel("crm-thread.{$this->thread->id}"),
+        ];
+
+        // For marketplace B2B threads, also broadcast to buyer/seller businesses
+        if ($this->thread->buyer_business_id) {
+            $channels[] = new PrivateChannel("crm-inbox.{$this->thread->buyer_business_id}");
+        }
+        if ($this->thread->seller_business_id) {
+            $channels[] = new PrivateChannel("crm-inbox.{$this->thread->seller_business_id}");
+        }
+
+        return $channels;
+    }
+
+    public function broadcastAs(): string
+    {
+        return 'message.new';
+    }
+
+    public function broadcastWith(): array
+    {
+        return [
+            'message' => [
+                'id' => $this->message->id,
+                'thread_id' => $this->message->thread_id,
+                'body' => $this->message->body,
+                'body_html' => $this->message->body_html,
+                'direction' => $this->message->direction,
+                'channel_type' => $this->message->channel_type,
+                'sender_id' => $this->message->user_id,
+                'sender_name' => $this->message->user?->name ?? ($this->message->direction === 'inbound' ? $this->thread->contact?->getFullName() : 'System'),
+                'status' => $this->message->status,
+                'created_at' => $this->message->created_at->toIso8601String(),
+                'attachments' => $this->message->attachments->map(fn ($a) => [
+                    'id' => $a->id,
+                    'filename' => $a->original_filename ?? $a->filename,
+                    'mime_type' => $a->mime_type,
+                    'size' => $a->size,
+                    'url' => Storage::disk($a->disk ?? 'minio')->url($a->path),
+                ])->toArray(),
+            ],
+            'thread' => [
+                'id' => $this->thread->id,
+                'subject' => $this->thread->subject,
+                'status' => $this->thread->status,
+                'priority' => $this->thread->priority,
+                'last_message_at' => $this->thread->last_message_at?->toIso8601String(),
+                'last_message_preview' => $this->message->body ? \Str::limit(strip_tags($this->message->body), 100) : null,
+                'last_message_direction' => $this->message->direction,
+                'last_channel_type' => $this->message->channel_type,
+            ],
+        ];
+    }
+}

app/Events/CrmThreadUpdated.php

@@ -0,0 +1,73 @@
+<?php
+
+namespace App\Events;
+
+use App\Models\Crm\CrmThread;
+use Illuminate\Broadcasting\InteractsWithSockets;
+use Illuminate\Broadcasting\PrivateChannel;
+use Illuminate\Contracts\Broadcasting\ShouldBroadcast;
+use Illuminate\Foundation\Events\Dispatchable;
+use Illuminate\Queue\SerializesModels;
+
+class CrmThreadUpdated implements ShouldBroadcast
+{
+    use Dispatchable, InteractsWithSockets, SerializesModels;
+
+    public const UPDATE_ASSIGNED = 'assigned';
+
+    public const UPDATE_CLOSED = 'closed';
+
+    public const UPDATE_REOPENED = 'reopened';
+
+    public const UPDATE_SNOOZED = 'snoozed';
+
+    public const UPDATE_PRIORITY = 'priority';
+
+    public const UPDATE_STATUS = 'status';
+
+    public function __construct(
+        public CrmThread $thread,
+        public string $updateType
+    ) {}
+
+    public function broadcastOn(): array
+    {
+        $channels = [
+            new PrivateChannel("crm-inbox.{$this->thread->business_id}"),
+            new PrivateChannel("crm-thread.{$this->thread->id}"),
+        ];
+
+        // For marketplace B2B threads, also broadcast to buyer/seller businesses
+        if ($this->thread->buyer_business_id) {
+            $channels[] = new PrivateChannel("crm-inbox.{$this->thread->buyer_business_id}");
+        }
+        if ($this->thread->seller_business_id) {
+            $channels[] = new PrivateChannel("crm-inbox.{$this->thread->seller_business_id}");
+        }
+
+        return $channels;
+    }
+
+    public function broadcastAs(): string
+    {
+        return 'thread.updated';
+    }
+
+    public function broadcastWith(): array
+    {
+        return [
+            'thread' => [
+                'id' => $this->thread->id,
+                'subject' => $this->thread->subject,
+                'status' => $this->thread->status,
+                'priority' => $this->thread->priority,
+                'assigned_to' => $this->thread->assigned_to,
+                'assignee_name' => $this->thread->assignee?->name,
+                'snoozed_until' => $this->thread->snoozed_until?->toIso8601String(),
+                'last_message_at' => $this->thread->last_message_at?->toIso8601String(),
+            ],
+            'update_type' => $this->updateType,
+            'updated_at' => now()->toIso8601String(),
+        ];
+    }
+}

app/Events/CrmTypingIndicator.php

@@ -0,0 +1,41 @@
+<?php
+
+namespace App\Events;
+
+use Illuminate\Broadcasting\InteractsWithSockets;
+use Illuminate\Broadcasting\PrivateChannel;
+use Illuminate\Contracts\Broadcasting\ShouldBroadcast;
+use Illuminate\Foundation\Events\Dispatchable;
+use Illuminate\Queue\SerializesModels;
+
+class CrmTypingIndicator implements ShouldBroadcast
+{
+    use Dispatchable, InteractsWithSockets, SerializesModels;
+
+    public function __construct(
+        public int $threadId,
+        public int $userId,
+        public string $userName,
+        public bool $isTyping
+    ) {}
+
+    public function broadcastOn(): array
+    {
+        return [new PrivateChannel("crm-thread.{$this->threadId}")];
+    }
+
+    public function broadcastAs(): string
+    {
+        return 'typing';
+    }
+
+    public function broadcastWith(): array
+    {
+        return [
+            'user_id' => $this->userId,
+            'user_name' => $this->userName,
+            'is_typing' => $this->isTyping,
+            'timestamp' => now()->toIso8601String(),
+        ];
+    }
+}

app/Events/NewMarketplaceMessage.php

@@ -0,0 +1,79 @@
+<?php
+
+namespace App\Events;
+
+use App\Models\Crm\CrmChannelMessage;
+use App\Models\Crm\CrmThread;
+use Illuminate\Broadcasting\InteractsWithSockets;
+use Illuminate\Broadcasting\PrivateChannel;
+use Illuminate\Contracts\Broadcasting\ShouldBroadcast;
+use Illuminate\Foundation\Events\Dispatchable;
+use Illuminate\Queue\SerializesModels;
+
+class NewMarketplaceMessage implements ShouldBroadcast
+{
+    use Dispatchable, InteractsWithSockets, SerializesModels;
+
+    public function __construct(
+        public CrmChannelMessage $message,
+        public CrmThread $thread
+    ) {}
+
+    /**
+     * Get the channels the event should broadcast on.
+     *
+     * @return array<int, \Illuminate\Broadcasting\Channel>
+     */
+    public function broadcastOn(): array
+    {
+        $channels = [];
+
+        if ($this->thread->buyer_business_id) {
+            $channels[] = new PrivateChannel("marketplace-chat.{$this->thread->buyer_business_id}");
+        }
+
+        if ($this->thread->seller_business_id) {
+            $channels[] = new PrivateChannel("marketplace-chat.{$this->thread->seller_business_id}");
+        }
+
+        return $channels;
+    }
+
+    /**
+     * Get the data to broadcast.
+     *
+     * @return array<string, mixed>
+     */
+    public function broadcastWith(): array
+    {
+        return [
+            'message' => [
+                'id' => $this->message->id,
+                'thread_id' => $this->message->thread_id,
+                'body' => $this->message->body,
+                'sender_id' => $this->message->sender_id,
+                'sender_name' => $this->message->sender
+                    ? trim($this->message->sender->first_name.' '.$this->message->sender->last_name)
+                    : 'Unknown',
+                'direction' => $this->message->direction,
+                'created_at' => $this->message->created_at->toIso8601String(),
+                'attachments' => $this->message->attachments,
+            ],
+            'thread' => [
+                'id' => $this->thread->id,
+                'subject' => $this->thread->subject,
+                'buyer_business_id' => $this->thread->buyer_business_id,
+                'seller_business_id' => $this->thread->seller_business_id,
+                'order_id' => $this->thread->order_id,
+            ],
+        ];
+    }
+
+    /**
+     * The event's broadcast name.
+     */
+    public function broadcastAs(): string
+    {
+        return 'message.new';
+    }
+}

app/Events/TeamMessageSent.php

@@ -0,0 +1,47 @@
+<?php
+
+namespace App\Events;
+
+use App\Models\TeamMessage;
+use Illuminate\Broadcasting\InteractsWithSockets;
+use Illuminate\Broadcasting\PrivateChannel;
+use Illuminate\Contracts\Broadcasting\ShouldBroadcast;
+use Illuminate\Foundation\Events\Dispatchable;
+use Illuminate\Queue\SerializesModels;
+
+class TeamMessageSent implements ShouldBroadcast
+{
+    use Dispatchable, InteractsWithSockets, SerializesModels;
+
+    public function __construct(
+        public TeamMessage $message
+    ) {}
+
+    public function broadcastOn(): array
+    {
+        // Broadcast to the team conversation channel
+        return [
+            new PrivateChannel('team-conversation.'.$this->message->conversation_id),
+        ];
+    }
+
+    public function broadcastAs(): string
+    {
+        return 'message.sent';
+    }
+
+    public function broadcastWith(): array
+    {
+        return [
+            'id' => $this->message->id,
+            'conversation_id' => $this->message->conversation_id,
+            'sender_id' => $this->message->sender_id,
+            'sender_name' => $this->message->getSenderName(),
+            'sender_initials' => $this->message->getSenderInitials(),
+            'body' => $this->message->body,
+            'type' => $this->message->type,
+            'metadata' => $this->message->metadata,
+            'created_at' => $this->message->created_at->toIso8601String(),
+        ];
+    }
+}

app/Filament/Resources/AiContentRuleResource.php

@@ -210,7 +210,7 @@ class AiContentRuleResource extends Resource
                     ])
                     ->query(function ($query, array $data) {
                         if (! empty($data['value'])) {
-                            $query->where('content_type_key', 'like', $data['value'].'.%');
+                            $query->where('content_type_key', 'ilike', $data['value'].'.%');
                         }
                     }),
             ])

app/Filament/Resources/BannerAdResource.php

@@ -0,0 +1,292 @@
+<?php
+
+namespace App\Filament\Resources;
+
+use App\Enums\BannerAdStatus;
+use App\Enums\BannerAdZone;
+use App\Filament\Resources\BannerAdResource\Pages;
+use App\Models\BannerAd;
+use BackedEnum;
+use Filament\Forms\Components\DateTimePicker;
+use Filament\Forms\Components\FileUpload;
+use Filament\Forms\Components\Placeholder;
+use Filament\Forms\Components\Section;
+use Filament\Forms\Components\Select;
+use Filament\Forms\Components\Textarea;
+use Filament\Forms\Components\TextInput;
+use Filament\Forms\Components\Toggle;
+use Filament\Resources\Resource;
+use Filament\Schemas\Schema;
+use Filament\Support\Icons\Heroicon;
+use Filament\Tables;
+use Filament\Tables\Table;
+use Illuminate\Database\Eloquent\Builder;
+use Illuminate\Database\Eloquent\SoftDeletingScope;
+use UnitEnum;
+
+class BannerAdResource extends Resource
+{
+    protected static ?string $model = BannerAd::class;
+
+    protected static string|BackedEnum|null $navigationIcon = Heroicon::OutlinedPhoto;
+
+    protected static UnitEnum|string|null $navigationGroup = 'Marketing';
+
+    protected static ?int $navigationSort = 10;
+
+    protected static ?string $navigationLabel = 'Banner Ads';
+
+    public static function getNavigationBadge(): ?string
+    {
+        return cache()->remember('banner_ad_active_count', 60, function () {
+            $count = static::getModel()::where('status', BannerAdStatus::ACTIVE)->count();
+
+            return $count ?: null;
+        });
+    }
+
+    public static function form(Schema $schema): Schema
+    {
+        return $schema
+            ->components([
+                Section::make('Basic Information')
+                    ->columns(2)
+                    ->schema([
+                        TextInput::make('name')
+                            ->label('Internal Name')
+                            ->required()
+                            ->maxLength(255)
+                            ->helperText('Internal reference name (not shown to users)'),
+
+                        Select::make('zone')
+                            ->label('Ad Zone')
+                            ->options(BannerAdZone::options())
+                            ->required()
+                            ->live()
+                            ->afterStateUpdated(fn ($state, $set) => $state
+                                ? $set('zone_info', BannerAdZone::from($state)->dimensions()['display'])
+                                : $set('zone_info', null)),
+
+                        Placeholder::make('zone_info')
+                            ->label('Recommended Dimensions')
+                            ->content(fn ($get) => $get('zone')
+                                ? BannerAdZone::from($get('zone'))->dimensions()['display']
+                                : 'Select a zone'),
+
+                        Select::make('status')
+                            ->options(BannerAdStatus::options())
+                            ->default('draft')
+                            ->required(),
+
+                        Select::make('brand_id')
+                            ->label('Brand (Optional)')
+                            ->relationship('brand', 'name')
+                            ->searchable()
+                            ->preload()
+                            ->helperText('Leave empty for platform-wide ads'),
+                    ]),
+
+                Section::make('Creative Content')
+                    ->columns(2)
+                    ->schema([
+                        FileUpload::make('image_path')
+                            ->label('Banner Image')
+                            ->image()
+                            ->required()
+                            ->disk('minio')
+                            ->directory('banner-ads')
+                            ->visibility('public')
+                            ->maxSize(5120)
+                            ->helperText('Upload banner image at recommended dimensions')
+                            ->columnSpanFull(),
+
+                        TextInput::make('image_alt')
+                            ->label('Alt Text')
+                            ->maxLength(255)
+                            ->helperText('Accessibility description'),
+
+                        TextInput::make('headline')
+                            ->maxLength(100)
+                            ->helperText('Optional overlay headline'),
+
+                        Textarea::make('description')
+                            ->maxLength(200)
+                            ->helperText('Optional overlay description'),
+
+                        TextInput::make('cta_text')
+                            ->label('Button Text')
+                            ->maxLength(50)
+                            ->placeholder('Shop Now')
+                            ->helperText('Call-to-action button text'),
+
+                        TextInput::make('cta_url')
+                            ->label('Destination URL')
+                            ->required()
+                            ->url()
+                            ->maxLength(500)
+                            ->columnSpanFull(),
+                    ]),
+
+                Section::make('Scheduling')
+                    ->columns(2)
+                    ->schema([
+                        DateTimePicker::make('starts_at')
+                            ->label('Start Date')
+                            ->helperText('Leave empty to start immediately'),
+
+                        DateTimePicker::make('ends_at')
+                            ->label('End Date')
+                            ->helperText('Leave empty to run indefinitely'),
+                    ]),
+
+                Section::make('Targeting & Priority')
+                    ->columns(2)
+                    ->schema([
+                        Toggle::make('is_platform_wide')
+                            ->label('Platform Wide')
+                            ->default(true)
+                            ->helperText('Show to all users'),
+
+                        Select::make('target_business_types')
+                            ->label('Target Business Types')
+                            ->multiple()
+                            ->options([
+                                'buyer' => 'Buyers (Dispensaries)',
+                                'seller' => 'Sellers (Brands)',
+                            ])
+                            ->helperText('Leave empty for all types'),
+
+                        TextInput::make('priority')
+                            ->numeric()
+                            ->default(0)
+                            ->helperText('Higher = shown first (0-100)'),
+
+                        TextInput::make('weight')
+                            ->numeric()
+                            ->default(100)
+                            ->minValue(1)
+                            ->maxValue(1000)
+                            ->helperText('Weight for random rotation (1-1000)'),
+                    ]),
+
+                Section::make('Analytics')
+                    ->columns(3)
+                    ->schema([
+                        Placeholder::make('impressions_display')
+                            ->label('Impressions')
+                            ->content(fn (?BannerAd $record) => number_format($record?->impressions ?? 0)),
+
+                        Placeholder::make('clicks_display')
+                            ->label('Clicks')
+                            ->content(fn (?BannerAd $record) => number_format($record?->clicks ?? 0)),
+
+                        Placeholder::make('ctr_display')
+                            ->label('CTR')
+                            ->content(fn (?BannerAd $record) => ($record?->click_through_rate ?? 0).'%'),
+                    ])
+                    ->hiddenOn('create'),
+            ]);
+    }
+
+    public static function table(Table $table): Table
+    {
+        return $table
+            ->columns([
+                Tables\Columns\ImageColumn::make('image_path')
+                    ->label('Preview')
+                    ->disk('minio')
+                    ->width(120)
+                    ->height(60),
+
+                Tables\Columns\TextColumn::make('name')
+                    ->searchable()
+                    ->sortable()
+                    ->weight('bold'),
+
+                Tables\Columns\TextColumn::make('zone')
+                    ->badge()
+                    ->formatStateUsing(fn ($state) => $state instanceof BannerAdZone
+                        ? $state->label()
+                        : BannerAdZone::tryFrom($state)?->label() ?? $state),
+
+                Tables\Columns\TextColumn::make('status')
+                    ->badge()
+                    ->color(fn ($state) => $state instanceof BannerAdStatus
+                        ? $state->color()
+                        : BannerAdStatus::tryFrom($state)?->color() ?? 'gray'),
+
+                Tables\Columns\TextColumn::make('impressions')
+                    ->numeric()
+                    ->sortable()
+                    ->toggleable(),
+
+                Tables\Columns\TextColumn::make('clicks')
+                    ->numeric()
+                    ->sortable()
+                    ->toggleable(),
+
+                Tables\Columns\TextColumn::make('click_through_rate')
+                    ->label('CTR')
+                    ->suffix('%')
+                    ->sortable()
+                    ->toggleable(),
+
+                Tables\Columns\TextColumn::make('starts_at')
+                    ->dateTime('M j, Y')
+                    ->sortable()
+                    ->toggleable(isToggledHiddenByDefault: true),
+
+                Tables\Columns\TextColumn::make('ends_at')
+                    ->dateTime('M j, Y')
+                    ->sortable()
+                    ->toggleable(isToggledHiddenByDefault: true),
+
+                Tables\Columns\TextColumn::make('created_at')
+                    ->dateTime()
+                    ->sortable()
+                    ->toggleable(isToggledHiddenByDefault: true),
+            ])
+            ->defaultSort('created_at', 'desc')
+            ->filters([
+                Tables\Filters\SelectFilter::make('status')
+                    ->options(BannerAdStatus::options()),
+                Tables\Filters\SelectFilter::make('zone')
+                    ->options(BannerAdZone::optionsSimple()),
+                Tables\Filters\TrashedFilter::make(),
+            ])
+            ->actions([
+                Tables\Actions\ViewAction::make(),
+                Tables\Actions\EditAction::make(),
+            ])
+            ->bulkActions([
+                Tables\Actions\BulkActionGroup::make([
+                    Tables\Actions\DeleteBulkAction::make(),
+                    Tables\Actions\ForceDeleteBulkAction::make(),
+                    Tables\Actions\RestoreBulkAction::make(),
+                ]),
+            ]);
+    }
+
+    public static function getRelations(): array
+    {
+        return [];
+    }
+
+    public static function getPages(): array
+    {
+        return [
+            'index' => Pages\ListBannerAds::route('/'),
+            'create' => Pages\CreateBannerAd::route('/create'),
+            'view' => Pages\ViewBannerAd::route('/{record}'),
+            'edit' => Pages\EditBannerAd::route('/{record}/edit'),
+        ];
+    }
+
+    public static function getEloquentQuery(): Builder
+    {
+        return parent::getEloquentQuery()
+            ->withoutGlobalScopes([
+                SoftDeletingScope::class,
+            ]);
+    }
+}

app/Filament/Resources/BannerAdResource/Pages/CreateBannerAd.php

@@ -0,0 +1,23 @@
+<?php
+
+namespace App\Filament\Resources\BannerAdResource\Pages;
+
+use App\Filament\Resources\BannerAdResource;
+use Filament\Resources\Pages\CreateRecord;
+
+class CreateBannerAd extends CreateRecord
+{
+    protected static string $resource = BannerAdResource::class;
+
+    protected function mutateFormDataBeforeCreate(array $data): array
+    {
+        $data['created_by_user_id'] = auth()->id();
+
+        return $data;
+    }
+
+    protected function getRedirectUrl(): string
+    {
+        return $this->getResource()::getUrl('index');
+    }
+}

app/Filament/Resources/BannerAdResource/Pages/EditBannerAd.php

@@ -0,0 +1,29 @@
+<?php
+
+namespace App\Filament\Resources\BannerAdResource\Pages;
+
+use App\Filament\Resources\BannerAdResource;
+use App\Services\BannerAdService;
+use Filament\Actions;
+use Filament\Resources\Pages\EditRecord;
+
+class EditBannerAd extends EditRecord
+{
+    protected static string $resource = BannerAdResource::class;
+
+    protected function getHeaderActions(): array
+    {
+        return [
+            Actions\ViewAction::make(),
+            Actions\DeleteAction::make(),
+            Actions\ForceDeleteAction::make(),
+            Actions\RestoreAction::make(),
+        ];
+    }
+
+    protected function afterSave(): void
+    {
+        // Clear caches when banner ad is updated
+        app(BannerAdService::class)->clearAllCaches();
+    }
+}

app/Filament/Resources/BannerAdResource/Pages/ListBannerAds.php

@@ -0,0 +1,19 @@
+<?php
+
+namespace App\Filament\Resources\BannerAdResource\Pages;
+
+use App\Filament\Resources\BannerAdResource;
+use Filament\Actions;
+use Filament\Resources\Pages\ListRecords;
+
+class ListBannerAds extends ListRecords
+{
+    protected static string $resource = BannerAdResource::class;
+
+    protected function getHeaderActions(): array
+    {
+        return [
+            Actions\CreateAction::make(),
+        ];
+    }
+}

app/Filament/Resources/BannerAdResource/Pages/ViewBannerAd.php

@@ -0,0 +1,19 @@
+<?php
+
+namespace App\Filament\Resources\BannerAdResource\Pages;
+
+use App\Filament\Resources\BannerAdResource;
+use Filament\Actions;
+use Filament\Resources\Pages\ViewRecord;
+
+class ViewBannerAd extends ViewRecord
+{
+    protected static string $resource = BannerAdResource::class;
+
+    protected function getHeaderActions(): array
+    {
+        return [
+            Actions\EditAction::make(),
+        ];
+    }
+}

app/Filament/Resources/BusinessResource.php

@@ -699,6 +699,11 @@ class BusinessResource extends Resource
                                                     '</div>'
                                                 );
                                             }),
+
+                                        Toggle::make('ping_pong_enabled')
+                                            ->label('Ping Pong Order Flow')
+                                            ->helperText('When enabled, buyers and sellers can send order details back and forth during the order process. Shows order progress stages and enables collaborative order editing.')
+                                            ->default(false),
                                     ]),
 
                                 // ===== SUITE ASSIGNMENT SECTION =====
@@ -1789,8 +1794,8 @@ class BusinessResource extends Resource
                     })
                     ->description(fn ($record) => $record->parent ? 'Managed by '.$record->parent->name : null)
                     ->searchable(query: function ($query, $search) {
-                        return $query->where('name', 'like', "%{$search}%")
-                            ->orWhere('dba_name', 'like', "%{$search}%");
+                        return $query->where('name', 'ilike', "%{$search}%")
+                            ->orWhere('dba_name', 'ilike', "%{$search}%");
                     })
                     ->sortable(query: fn ($query, $direction) => $query->orderBy('parent_id')->orderBy('name', $direction)),
                 TextColumn::make('types.label')
@@ -1910,9 +1915,9 @@ class BusinessResource extends Resource
                         return $query->whereHas('users', function ($q) use ($search) {
                             $q->wherePivot('is_primary', true)
                                 ->where(function ($q2) use ($search) {
-                                    $q2->where('first_name', 'like', "%{$search}%")
-                                        ->orWhere('last_name', 'like', "%{$search}%")
-                                        ->orWhere('email', 'like', "%{$search}%");
+                                    $q2->where('first_name', 'ilike', "%{$search}%")
+                                        ->orWhere('last_name', 'ilike', "%{$search}%")
+                                        ->orWhere('email', 'ilike', "%{$search}%");
                                 });
                         });
                     })
@@ -1943,9 +1948,9 @@ class BusinessResource extends Resource
                     })
                     ->searchable(query: function ($query, $search) {
                         return $query->whereHas('users', function ($q) use ($search) {
-                            $q->where('first_name', 'like', "%{$search}%")
-                                ->orWhere('last_name', 'like', "%{$search}%")
-                                ->orWhere('email', 'like', "%{$search}%");
+                            $q->where('first_name', 'ilike', "%{$search}%")
+                                ->orWhere('last_name', 'ilike', "%{$search}%")
+                                ->orWhere('email', 'ilike', "%{$search}%");
                         });
                     }),
                 TextColumn::make('users_count')
@@ -2082,6 +2087,7 @@ class BusinessResource extends Resource
     public static function getRelations(): array
     {
         return [
+            BusinessResource\RelationManagers\DbasRelationManager::class,
             \Tapp\FilamentAuditing\RelationManagers\AuditsRelationManager::class,
         ];
     }

app/Filament/Resources/BusinessResource/RelationManagers/DbasRelationManager.php

@@ -0,0 +1,235 @@
+<?php
+
+namespace App\Filament\Resources\BusinessResource\RelationManagers;
+
+use Filament\Forms\Components\DatePicker;
+use Filament\Forms\Components\Grid;
+use Filament\Forms\Components\Section;
+use Filament\Forms\Components\Select;
+use Filament\Forms\Components\Textarea;
+use Filament\Forms\Components\TextInput;
+use Filament\Forms\Components\Toggle;
+use Filament\Actions\CreateAction;
+use Filament\Actions\DeleteAction;
+use Filament\Actions\EditAction;
+use Filament\Resources\RelationManagers\RelationManager;
+use Filament\Schemas\Schema;
+use Filament\Tables\Columns\IconColumn;
+use Filament\Tables\Columns\TextColumn;
+use Filament\Tables\Table;
+
+class DbasRelationManager extends RelationManager
+{
+    protected static string $relationship = 'dbas';
+
+    protected static ?string $title = 'Trade Names (DBAs)';
+
+    protected static ?string $recordTitleAttribute = 'trade_name';
+
+    public function form(Schema $schema): Schema
+    {
+        return $schema
+            ->components([
+                Section::make('Basic Information')
+                    ->schema([
+                        TextInput::make('trade_name')
+                            ->label('Trade Name')
+                            ->required()
+                            ->maxLength(255),
+                        TextInput::make('slug')
+                            ->label('Slug')
+                            ->disabled()
+                            ->dehydrated(false)
+                            ->helperText('Auto-generated from trade name'),
+                        Toggle::make('is_default')
+                            ->label('Default DBA')
+                            ->helperText('Use for new invoices by default'),
+                        Toggle::make('is_active')
+                            ->label('Active')
+                            ->default(true),
+                    ])
+                    ->columns(2),
+
+                Section::make('Address')
+                    ->schema([
+                        TextInput::make('address')
+                            ->label('Street Address')
+                            ->maxLength(255),
+                        TextInput::make('address_line_2')
+                            ->label('Address Line 2')
+                            ->maxLength(255),
+                        Grid::make(3)
+                            ->schema([
+                                TextInput::make('city')
+                                    ->maxLength(255),
+                                TextInput::make('state')
+                                    ->maxLength(2)
+                                    ->extraAttributes(['class' => 'uppercase']),
+                                TextInput::make('zip')
+                                    ->label('ZIP Code')
+                                    ->maxLength(10),
+                            ]),
+                    ])
+                    ->collapsible(),
+
+                Section::make('License Information')
+                    ->schema([
+                        TextInput::make('license_number')
+                            ->maxLength(255),
+                        TextInput::make('license_type')
+                            ->maxLength(255),
+                        DatePicker::make('license_expiration')
+                            ->label('Expiration Date'),
+                    ])
+                    ->columns(3)
+                    ->collapsible(),
+
+                Section::make('Banking Information')
+                    ->description('Sensitive data is encrypted at rest.')
+                    ->schema([
+                        TextInput::make('bank_name')
+                            ->maxLength(255),
+                        TextInput::make('bank_account_name')
+                            ->maxLength(255),
+                        TextInput::make('bank_routing_number')
+                            ->maxLength(50)
+                            ->password()
+                            ->revealable(),
+                        TextInput::make('bank_account_number')
+                            ->maxLength(50)
+                            ->password()
+                            ->revealable(),
+                        Select::make('bank_account_type')
+                            ->options([
+                                'checking' => 'Checking',
+                                'savings' => 'Savings',
+                            ]),
+                    ])
+                    ->columns(2)
+                    ->collapsible()
+                    ->collapsed(),
+
+                Section::make('Tax Information')
+                    ->description('Sensitive data is encrypted at rest.')
+                    ->schema([
+                        TextInput::make('tax_id')
+                            ->label('Tax ID')
+                            ->maxLength(50)
+                            ->password()
+                            ->revealable(),
+                        Select::make('tax_id_type')
+                            ->label('Tax ID Type')
+                            ->options([
+                                'ein' => 'EIN',
+                                'ssn' => 'SSN',
+                            ]),
+                    ])
+                    ->columns(2)
+                    ->collapsible()
+                    ->collapsed(),
+
+                Section::make('Contacts')
+                    ->schema([
+                        Grid::make(2)
+                            ->schema([
+                                Section::make('Primary Contact')
+                                    ->schema([
+                                        TextInput::make('primary_contact_name')
+                                            ->label('Name')
+                                            ->maxLength(255),
+                                        TextInput::make('primary_contact_email')
+                                            ->label('Email')
+                                            ->email()
+                                            ->maxLength(255),
+                                        TextInput::make('primary_contact_phone')
+                                            ->label('Phone')
+                                            ->tel()
+                                            ->maxLength(50),
+                                    ]),
+                                Section::make('AP Contact')
+                                    ->schema([
+                                        TextInput::make('ap_contact_name')
+                                            ->label('Name')
+                                            ->maxLength(255),
+                                        TextInput::make('ap_contact_email')
+                                            ->label('Email')
+                                            ->email()
+                                            ->maxLength(255),
+                                        TextInput::make('ap_contact_phone')
+                                            ->label('Phone')
+                                            ->tel()
+                                            ->maxLength(50),
+                                    ]),
+                            ]),
+                    ])
+                    ->collapsible()
+                    ->collapsed(),
+
+                Section::make('Invoice Settings')
+                    ->schema([
+                        TextInput::make('payment_terms')
+                            ->maxLength(50)
+                            ->placeholder('Net 30'),
+                        TextInput::make('invoice_prefix')
+                            ->maxLength(10)
+                            ->placeholder('INV-'),
+                        Textarea::make('payment_instructions')
+                            ->rows(2)
+                            ->columnSpanFull(),
+                        Textarea::make('invoice_footer')
+                            ->rows(2)
+                            ->columnSpanFull(),
+                    ])
+                    ->columns(2)
+                    ->collapsible()
+                    ->collapsed(),
+            ]);
+    }
+
+    public function table(Table $table): Table
+    {
+        return $table
+            ->columns([
+                TextColumn::make('trade_name')
+                    ->label('Trade Name')
+                    ->searchable()
+                    ->sortable(),
+                TextColumn::make('city')
+                    ->label('Location')
+                    ->formatStateUsing(fn ($record) => $record->city && $record->state
+                        ? "{$record->city}, {$record->state}"
+                        : ($record->city ?? $record->state ?? '-'))
+                    ->sortable(),
+                TextColumn::make('license_number')
+                    ->label('License')
+                    ->limit(15)
+                    ->tooltip(fn ($state) => $state),
+                IconColumn::make('is_default')
+                    ->label('Default')
+                    ->boolean()
+                    ->trueIcon('heroicon-o-star')
+                    ->falseIcon('heroicon-o-minus')
+                    ->trueColor('warning'),
+                IconColumn::make('is_active')
+                    ->label('Active')
+                    ->boolean(),
+                TextColumn::make('created_at')
+                    ->label('Created')
+                    ->dateTime('M j, Y')
+                    ->sortable()
+                    ->toggleable(isToggledHiddenByDefault: true),
+            ])
+            ->defaultSort('is_default', 'desc')
+            ->headerActions([
+                CreateAction::make(),
+            ])
+            ->actions([
+                EditAction::make(),
+                DeleteAction::make()
+                    ->requiresConfirmation(),
+            ])
+            ->emptyStateHeading('No Trade Names')
+            ->emptyStateDescription('Add a DBA to manage different trade names for invoices and licenses.')
+            ->emptyStateIcon('heroicon-o-building-office-2');
+    }
+}

app/Filament/Resources/DatabaseBackupResource.php

@@ -116,8 +116,8 @@ class DatabaseBackupResource extends Resource
                     })
                     ->searchable(query: function ($query, $search) {
                         return $query->whereHas('creator', function ($q) use ($search) {
-                            $q->where('name', 'like', "%{$search}%")
-                                ->orWhere('email', 'like', "%{$search}%");
+                            $q->where('name', 'ilike', "%{$search}%")
+                                ->orWhere('email', 'ilike', "%{$search}%");
                         });
                     }),
 

app/Filament/Resources/ProductResource/Tables/ProductsTable.php

@@ -25,7 +25,7 @@ class ProductsTable
                 ImageColumn::make('image_path')
                     ->label('Image')
                     ->circular()
-                    ->defaultImageUrl(url('/images/placeholder-product.png'))
+                    ->defaultImageUrl(\Storage::disk('minio')->url('defaults/placeholder-product.svg'))
                     ->toggleable(),
 
                 TextColumn::make('name')

app/Filament/Resources/UserResource.php

@@ -215,7 +215,7 @@ class UserResource extends Resource
                     })
                     ->searchable(query: function ($query, $search) {
                         return $query->whereHas('businesses', function ($q) use ($search) {
-                            $q->where('name', 'like', "%{$search}%");
+                            $q->where('name', 'ilike', "%{$search}%");
                         });
                     }),
                 TextColumn::make('status')

app/Http/Controllers/Api/Accounting/ApVendorController.php

@@ -26,8 +26,8 @@ class ApVendorController extends Controller
         if ($request->filled('search')) {
             $search = $request->search;
             $query->where(function ($q) use ($search) {
-                $q->where('name', 'like', "%{$search}%")
-                    ->orWhere('code', 'like', "%{$search}%");
+                $q->where('name', 'ilike', "%{$search}%")
+                    ->orWhere('code', 'ilike', "%{$search}%");
             });
         }
 
@@ -199,7 +199,7 @@ class ApVendorController extends Controller
         $prefix = substr($prefix, 0, 6);
 
         $count = ApVendor::where('business_id', $businessId)
-            ->where('code', 'like', "{$prefix}%")
+            ->where('code', 'ilike', "{$prefix}%")
             ->count();
 
         return $count > 0 ? "{$prefix}-{$count}" : $prefix;

app/Http/Controllers/Api/AgentStatusController.php

@@ -0,0 +1,103 @@
+<?php
+
+namespace App\Http\Controllers\Api;
+
+use App\Events\CrmAgentStatusChanged;
+use App\Http\Controllers\Controller;
+use App\Models\AgentStatus;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+use Illuminate\Validation\Rule;
+
+class AgentStatusController extends Controller
+{
+    public function update(Request $request): JsonResponse
+    {
+        $validated = $request->validate([
+            'business_id' => 'required|integer|exists:businesses,id',
+            'status' => ['required', Rule::in(array_keys(AgentStatus::statuses()))],
+            'status_message' => 'nullable|string|max:100',
+        ]);
+
+        $user = $request->user();
+
+        // Verify user belongs to the business
+        if (! $user->businesses()->where('businesses.id', $validated['business_id'])->exists()) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $agentStatus = AgentStatus::getOrCreate($user->id, $validated['business_id']);
+        $oldStatus = $agentStatus->status;
+        $agentStatus->setStatus($validated['status'], $validated['status_message'] ?? null);
+
+        // Broadcast status change if it changed
+        if ($oldStatus !== $validated['status']) {
+            broadcast(new CrmAgentStatusChanged($agentStatus->fresh()))->toOthers();
+        }
+
+        return response()->json([
+            'success' => true,
+            'status' => $agentStatus->status,
+            'status_label' => AgentStatus::statuses()[$agentStatus->status],
+        ]);
+    }
+
+    /**
+     * Heartbeat to maintain online status
+     */
+    public function heartbeat(Request $request): JsonResponse
+    {
+        $validated = $request->validate([
+            'business_id' => 'required|integer|exists:businesses,id',
+        ]);
+
+        $user = $request->user();
+
+        // Verify user belongs to the business
+        if (! $user->businesses()->where('businesses.id', $validated['business_id'])->exists()) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $agentStatus = AgentStatus::where('user_id', $user->id)
+            ->where('business_id', $validated['business_id'])
+            ->first();
+
+        if ($agentStatus) {
+            $agentStatus->updateLastSeen();
+        }
+
+        return response()->json(['success' => true]);
+    }
+
+    /**
+     * Get team members' statuses for a business
+     */
+    public function team(Request $request): JsonResponse
+    {
+        $validated = $request->validate([
+            'business_id' => 'required|integer|exists:businesses,id',
+        ]);
+
+        $user = $request->user();
+
+        // Verify user belongs to the business
+        if (! $user->businesses()->where('businesses.id', $validated['business_id'])->exists()) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $statuses = AgentStatus::where('business_id', $validated['business_id'])
+            ->where('status', '!=', AgentStatus::STATUS_OFFLINE)
+            ->where('last_seen_at', '>=', now()->subMinutes(5))
+            ->with('user:id,name')
+            ->get()
+            ->map(fn ($s) => [
+                'user_id' => $s->user_id,
+                'user_name' => $s->user?->name,
+                'status' => $s->status,
+                'status_message' => $s->status_message,
+                'last_seen_at' => $s->last_seen_at?->toIso8601String(),
+            ]);
+
+        return response()->json(['team' => $statuses]);
+    }
+}

app/Http/Controllers/Api/MarketplaceChatController.php

@@ -0,0 +1,247 @@
+<?php
+
+namespace App\Http\Controllers\Api;
+
+use App\Http\Controllers\Controller;
+use App\Models\Business;
+use App\Models\Crm\CrmThread;
+use App\Services\MarketplaceChatService;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+
+class MarketplaceChatController extends Controller
+{
+    public function __construct(
+        protected MarketplaceChatService $chatService
+    ) {}
+
+    /**
+     * List threads for the current business
+     */
+    public function index(Request $request): JsonResponse
+    {
+        $user = $request->user();
+        $businessId = $request->input('business_id');
+
+        if (! $businessId) {
+            return response()->json(['error' => 'business_id is required'], 400);
+        }
+
+        $business = Business::find($businessId);
+
+        if (! $business || ! $user->businesses->contains('id', $businessId)) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $threads = $this->chatService->getThreadsForUser($user, $business);
+
+        return response()->json([
+            'threads' => $threads->map(fn ($thread) => $this->formatThread($thread, $business)),
+        ]);
+    }
+
+    /**
+     * Get a single thread with messages
+     */
+    public function show(Request $request, CrmThread $thread): JsonResponse
+    {
+        $user = $request->user();
+
+        if (! $this->chatService->canAccessThread($thread, $user)) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $beforeId = $request->input('before_id');
+        $limit = min($request->input('limit', 50), 100);
+
+        $messages = $this->chatService->getMessages($thread, $limit, $beforeId);
+
+        // Mark as read
+        $this->chatService->markAsRead($thread, $user);
+
+        $business = $user->primaryBusiness();
+
+        return response()->json([
+            'thread' => $this->formatThread($thread, $business),
+            'messages' => $messages->map(fn ($msg) => $this->formatMessage($msg)),
+            'has_more' => $messages->count() === $limit,
+        ]);
+    }
+
+    /**
+     * Create a new thread or get existing one
+     */
+    public function store(Request $request): JsonResponse
+    {
+        $validated = $request->validate([
+            'buyer_business_id' => 'required|integer|exists:businesses,id',
+            'seller_business_id' => 'required|integer|exists:businesses,id',
+            'order_id' => 'nullable|integer|exists:orders,id',
+            'initial_message' => 'nullable|string|max:5000',
+        ]);
+
+        $user = $request->user();
+        $userBusinessIds = $user->businesses->pluck('id')->toArray();
+
+        // Verify user belongs to one of the businesses
+        if (! in_array($validated['buyer_business_id'], $userBusinessIds)
+            && ! in_array($validated['seller_business_id'], $userBusinessIds)) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $buyerBusiness = Business::findOrFail($validated['buyer_business_id']);
+        $sellerBusiness = Business::findOrFail($validated['seller_business_id']);
+        $order = isset($validated['order_id'])
+            ? \App\Models\Order::find($validated['order_id'])
+            : null;
+
+        $thread = $this->chatService->getOrCreateThread($buyerBusiness, $sellerBusiness, $order);
+
+        // Send initial message if provided
+        if (! empty($validated['initial_message'])) {
+            $this->chatService->sendMessage($thread, $user, $validated['initial_message']);
+        }
+
+        $business = $user->primaryBusiness();
+
+        return response()->json([
+            'thread' => $this->formatThread($thread->fresh(), $business),
+        ], 201);
+    }
+
+    /**
+     * Send a message in a thread
+     */
+    public function sendMessage(Request $request, CrmThread $thread): JsonResponse
+    {
+        $user = $request->user();
+
+        if (! $this->chatService->canAccessThread($thread, $user)) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $validated = $request->validate([
+            'body' => 'required|string|max:5000',
+            'attachments' => 'nullable|array',
+            'attachments.*.url' => 'required_with:attachments|string',
+            'attachments.*.name' => 'required_with:attachments|string',
+            'attachments.*.type' => 'nullable|string',
+            'attachments.*.size' => 'nullable|integer',
+        ]);
+
+        $message = $this->chatService->sendMessage(
+            $thread,
+            $user,
+            $validated['body'],
+            $validated['attachments'] ?? []
+        );
+
+        return response()->json([
+            'message' => $this->formatMessage($message),
+        ], 201);
+    }
+
+    /**
+     * Mark thread as read
+     */
+    public function markAsRead(Request $request, CrmThread $thread): JsonResponse
+    {
+        $user = $request->user();
+
+        if (! $this->chatService->canAccessThread($thread, $user)) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $this->chatService->markAsRead($thread, $user);
+
+        return response()->json(['success' => true]);
+    }
+
+    /**
+     * Get unread count for user
+     */
+    public function unreadCount(Request $request): JsonResponse
+    {
+        $user = $request->user();
+        $businessId = $request->input('business_id');
+
+        if (! $businessId) {
+            return response()->json(['error' => 'business_id is required'], 400);
+        }
+
+        $business = Business::find($businessId);
+
+        if (! $business || ! $user->businesses->contains('id', $businessId)) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $count = $this->chatService->getUnreadCount($user, $business);
+
+        return response()->json(['unread_count' => $count]);
+    }
+
+    /**
+     * Format thread for JSON response
+     */
+    protected function formatThread(CrmThread $thread, ?Business $currentBusiness): array
+    {
+        $otherBusiness = $currentBusiness
+            ? $this->chatService->getOtherBusiness($thread, $currentBusiness)
+            : null;
+
+        $lastMessage = $thread->messages->first();
+
+        return [
+            'id' => $thread->id,
+            'subject' => $thread->subject,
+            'status' => $thread->status,
+            'buyer_business' => $thread->buyerBusiness ? [
+                'id' => $thread->buyerBusiness->id,
+                'name' => $thread->buyerBusiness->name,
+                'slug' => $thread->buyerBusiness->slug,
+            ] : null,
+            'seller_business' => $thread->sellerBusiness ? [
+                'id' => $thread->sellerBusiness->id,
+                'name' => $thread->sellerBusiness->name,
+                'slug' => $thread->sellerBusiness->slug,
+            ] : null,
+            'other_business' => $otherBusiness ? [
+                'id' => $otherBusiness->id,
+                'name' => $otherBusiness->name,
+                'slug' => $otherBusiness->slug,
+            ] : null,
+            'order' => $thread->order ? [
+                'id' => $thread->order->id,
+                'order_number' => $thread->order->order_number,
+            ] : null,
+            'last_message' => $lastMessage ? [
+                'body' => \Str::limit($lastMessage->body, 100),
+                'sender_name' => $lastMessage->sender
+                    ? trim($lastMessage->sender->first_name.' '.$lastMessage->sender->last_name)
+                    : 'Unknown',
+                'created_at' => $lastMessage->created_at->toIso8601String(),
+            ] : null,
+            'last_message_at' => $thread->last_message_at?->toIso8601String(),
+            'created_at' => $thread->created_at->toIso8601String(),
+        ];
+    }
+
+    /**
+     * Format message for JSON response
+     */
+    protected function formatMessage(mixed $message): array
+    {
+        return [
+            'id' => $message->id,
+            'thread_id' => $message->thread_id,
+            'body' => $message->body,
+            'sender_id' => $message->sender_id,
+            'sender_name' => $message->sender
+                ? trim($message->sender->first_name.' '.$message->sender->last_name)
+                : 'Unknown',
+            'direction' => $message->direction,
+            'attachments' => $message->attachments,
+            'created_at' => $message->created_at->toIso8601String(),
+        ];
+    }
+}

app/Http/Controllers/Api/PushSubscriptionController.php

@@ -0,0 +1,58 @@
+<?php
+
+namespace App\Http\Controllers\Api;
+
+use App\Http\Controllers\Controller;
+use Illuminate\Http\Request;
+use NotificationChannels\WebPush\PushSubscription;
+
+class PushSubscriptionController extends Controller
+{
+    /**
+     * Store a new push subscription
+     */
+    public function store(Request $request)
+    {
+        $validated = $request->validate([
+            'endpoint' => 'required|url',
+            'keys.p256dh' => 'required|string',
+            'keys.auth' => 'required|string',
+        ]);
+
+        $user = $request->user();
+
+        // Delete existing subscription for this endpoint
+        PushSubscription::where('endpoint', $validated['endpoint'])->delete();
+
+        // Create new subscription
+        $subscription = $user->updatePushSubscription(
+            $validated['endpoint'],
+            $validated['keys']['p256dh'],
+            $validated['keys']['auth']
+        );
+
+        return response()->json([
+            'success' => true,
+            'message' => 'Push subscription saved',
+        ]);
+    }
+
+    /**
+     * Delete a push subscription
+     */
+    public function destroy(Request $request)
+    {
+        $validated = $request->validate([
+            'endpoint' => 'required|url',
+        ]);
+
+        PushSubscription::where('endpoint', $validated['endpoint'])
+            ->where('subscribable_id', $request->user()->id)
+            ->delete();
+
+        return response()->json([
+            'success' => true,
+            'message' => 'Push subscription removed',
+        ]);
+    }
+}

app/Http/Controllers/Api/TeamChatController.php

@@ -0,0 +1,237 @@
+<?php
+
+namespace App\Http\Controllers\Api;
+
+use App\Http\Controllers\Controller;
+use App\Models\TeamConversation;
+use App\Models\TeamMessage;
+use App\Models\User;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+
+class TeamChatController extends Controller
+{
+    /**
+     * Get all team conversations for current user
+     */
+    public function index(Request $request): JsonResponse
+    {
+        $validated = $request->validate([
+            'business_id' => 'required|integer|exists:businesses,id',
+        ]);
+
+        $user = $request->user();
+
+        // Verify user belongs to business
+        if (! $user->businesses()->where('businesses.id', $validated['business_id'])->exists()) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $conversations = TeamConversation::forBusiness($validated['business_id'])
+            ->forUser($user->id)
+            ->with(['participants:id,first_name,last_name', 'messages' => fn ($q) => $q->latest()->limit(1)])
+            ->orderByDesc('last_message_at')
+            ->get()
+            ->map(fn ($conv) => $this->formatConversation($conv, $user->id));
+
+        return response()->json(['conversations' => $conversations]);
+    }
+
+    /**
+     * Get or create a direct conversation with another user
+     */
+    public function getOrCreateDirect(Request $request): JsonResponse
+    {
+        $validated = $request->validate([
+            'business_id' => 'required|integer|exists:businesses,id',
+            'user_id' => 'required|integer|exists:users,id',
+        ]);
+
+        $user = $request->user();
+
+        // Verify current user belongs to business
+        if (! $user->businesses()->where('businesses.id', $validated['business_id'])->exists()) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        // Verify target user belongs to same business
+        $targetUser = User::find($validated['user_id']);
+        if (! $targetUser->businesses()->where('businesses.id', $validated['business_id'])->exists()) {
+            return response()->json(['error' => 'User not in business'], 400);
+        }
+
+        // Can't chat with yourself
+        if ($validated['user_id'] === $user->id) {
+            return response()->json(['error' => 'Cannot chat with yourself'], 400);
+        }
+
+        $conversation = TeamConversation::getOrCreateDirect(
+            $validated['business_id'],
+            $user->id,
+            $validated['user_id']
+        );
+
+        $conversation->load('participants:id,first_name,last_name');
+
+        return response()->json([
+            'conversation' => $this->formatConversation($conversation, $user->id),
+        ]);
+    }
+
+    /**
+     * Get messages for a conversation
+     */
+    public function messages(Request $request, int $conversationId): JsonResponse
+    {
+        $user = $request->user();
+
+        $conversation = TeamConversation::with('participants')
+            ->findOrFail($conversationId);
+
+        // Verify user is participant
+        if (! $conversation->participants->contains('id', $user->id)) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $messages = $conversation->messages()
+            ->with('sender:id,first_name,last_name')
+            ->orderBy('created_at')
+            ->limit(100)
+            ->get()
+            ->map(fn ($msg) => $this->formatMessage($msg));
+
+        // Mark conversation as read
+        $conversation->markReadFor($user->id);
+
+        return response()->json(['messages' => $messages]);
+    }
+
+    /**
+     * Send a message to a conversation
+     */
+    public function send(Request $request, int $conversationId): JsonResponse
+    {
+        $validated = $request->validate([
+            'body' => 'required|string|max:10000',
+            'type' => 'sometimes|string|in:text,file,image',
+            'metadata' => 'sometimes|array',
+        ]);
+
+        $user = $request->user();
+
+        $conversation = TeamConversation::with('participants')
+            ->findOrFail($conversationId);
+
+        // Verify user is participant
+        if (! $conversation->participants->contains('id', $user->id)) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $message = TeamMessage::create([
+            'conversation_id' => $conversationId,
+            'sender_id' => $user->id,
+            'body' => $validated['body'],
+            'type' => $validated['type'] ?? TeamMessage::TYPE_TEXT,
+            'metadata' => $validated['metadata'] ?? null,
+            'read_by' => [$user->id], // Sender has read it
+        ]);
+
+        $message->load('sender:id,first_name,last_name');
+
+        return response()->json([
+            'message' => $this->formatMessage($message),
+        ]);
+    }
+
+    /**
+     * Mark conversation as read
+     */
+    public function markRead(Request $request, int $conversationId): JsonResponse
+    {
+        $user = $request->user();
+
+        $conversation = TeamConversation::with('participants')
+            ->findOrFail($conversationId);
+
+        // Verify user is participant
+        if (! $conversation->participants->contains('id', $user->id)) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $conversation->markReadFor($user->id);
+
+        return response()->json(['success' => true]);
+    }
+
+    /**
+     * Get team members available for chat
+     */
+    public function teamMembers(Request $request): JsonResponse
+    {
+        $validated = $request->validate([
+            'business_id' => 'required|integer|exists:businesses,id',
+        ]);
+
+        $user = $request->user();
+
+        // Verify user belongs to business
+        if (! $user->businesses()->where('businesses.id', $validated['business_id'])->exists()) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        // Get all users in the business except current user
+        $members = User::whereHas('businesses', fn ($q) => $q->where('businesses.id', $validated['business_id']))
+            ->where('id', '!=', $user->id)
+            ->select('id', 'first_name', 'last_name')
+            ->orderBy('first_name')
+            ->get()
+            ->map(fn ($u) => [
+                'id' => $u->id,
+                'name' => $u->name,
+                'initials' => strtoupper(substr($u->first_name ?? '', 0, 1).substr($u->last_name ?? '', 0, 1)),
+            ]);
+
+        return response()->json(['members' => $members]);
+    }
+
+    /**
+     * Format conversation for API response
+     */
+    private function formatConversation(TeamConversation $conversation, int $currentUserId): array
+    {
+        $other = $conversation->getOtherParticipant($currentUserId);
+
+        return [
+            'id' => $conversation->id,
+            'type' => $conversation->type,
+            'name' => $conversation->getDisplayName($currentUserId),
+            'other_user' => $other ? [
+                'id' => $other->id,
+                'name' => $other->name,
+                'initials' => strtoupper(substr($other->first_name ?? '', 0, 1).substr($other->last_name ?? '', 0, 1)),
+            ] : null,
+            'last_message_preview' => $conversation->last_message_preview,
+            'last_message_at' => $conversation->last_message_at?->toIso8601String(),
+            'unread_count' => $conversation->getUnreadCountFor($currentUserId),
+            'is_pinned' => $conversation->participants->firstWhere('id', $currentUserId)?->pivot?->is_pinned ?? false,
+            'is_muted' => $conversation->participants->firstWhere('id', $currentUserId)?->pivot?->is_muted ?? false,
+        ];
+    }
+
+    /**
+     * Format message for API response
+     */
+    private function formatMessage(TeamMessage $message): array
+    {
+        return [
+            'id' => $message->id,
+            'sender_id' => $message->sender_id,
+            'sender_name' => $message->getSenderName(),
+            'sender_initials' => $message->getSenderInitials(),
+            'body' => $message->body,
+            'type' => $message->type,
+            'metadata' => $message->metadata,
+            'created_at' => $message->created_at->toIso8601String(),
+        ];
+    }
+}

app/Http/Controllers/BannerAdController.php

@@ -0,0 +1,96 @@
+<?php
+
+namespace App\Http\Controllers;
+
+use App\Models\BannerAd;
+use App\Services\BannerAdService;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Storage;
+use Intervention\Image\Drivers\Gd\Driver;
+use Intervention\Image\ImageManager;
+
+class BannerAdController extends Controller
+{
+    public function __construct(
+        protected BannerAdService $bannerAdService
+    ) {}
+
+    /**
+     * Handle click tracking and redirect
+     * URL: /ads/click/{bannerAd}
+     */
+    public function click(Request $request, BannerAd $bannerAd)
+    {
+        $this->bannerAdService->recordClick($bannerAd, [
+            'business_id' => auth()->user()?->businesses->first()?->id,
+            'user_id' => auth()->id(),
+            'session_id' => session()->getId(),
+            'page_url' => $request->header('referer'),
+        ]);
+
+        return redirect()->away($bannerAd->cta_url);
+    }
+
+    /**
+     * Track impression via AJAX (for lazy-loaded ads)
+     * URL: POST /ads/impression/{bannerAd}
+     */
+    public function impression(Request $request, BannerAd $bannerAd)
+    {
+        $this->bannerAdService->recordImpression($bannerAd, [
+            'business_id' => auth()->user()?->businesses->first()?->id,
+            'user_id' => auth()->id(),
+            'session_id' => session()->getId(),
+        ]);
+
+        return response()->json(['success' => true]);
+    }
+
+    /**
+     * Serve banner ad image at specific width
+     * URL: /images/banner-ad/{bannerAd}/{width?}
+     */
+    public function image(BannerAd $bannerAd, ?int $width = null)
+    {
+        if (! $bannerAd->image_path || ! Storage::exists($bannerAd->image_path)) {
+            abort(404);
+        }
+
+        // Return original if no width specified
+        if (! $width) {
+            $contents = Storage::get($bannerAd->image_path);
+            $mimeType = Storage::mimeType($bannerAd->image_path);
+
+            return response($contents)
+                ->header('Content-Type', $mimeType)
+                ->header('Cache-Control', 'public, max-age=86400');
+        }
+
+        // Generate and cache resized version
+        $ext = pathinfo($bannerAd->image_path, PATHINFO_EXTENSION);
+        $thumbnailName = "banner-ad-{$bannerAd->id}-{$width}w.{$ext}";
+        $thumbnailPath = "banner-ads/cache/{$thumbnailName}";
+
+        if (! Storage::disk('local')->exists($thumbnailPath)) {
+            $originalContents = Storage::get($bannerAd->image_path);
+
+            $manager = new ImageManager(new Driver);
+            $image = $manager->read($originalContents);
+            $image->scale(width: $width);
+
+            if (! Storage::disk('local')->exists('banner-ads/cache')) {
+                Storage::disk('local')->makeDirectory('banner-ads/cache');
+            }
+
+            $encoded = $ext === 'png' ? $image->toPng() : $image->toJpeg(quality: 90);
+            Storage::disk('local')->put($thumbnailPath, $encoded);
+        }
+
+        $mimeType = $ext === 'png' ? 'image/png' : 'image/jpeg';
+
+        return response()->file(
+            storage_path("app/private/{$thumbnailPath}"),
+            ['Content-Type' => $mimeType, 'Cache-Control' => 'public, max-age=86400']
+        );
+    }
+}

app/Http/Controllers/DashboardController.php

@@ -9,6 +9,7 @@ use App\Models\Crm\CrmMeetingBooking;
 use App\Models\Crm\CrmTask;
 use App\Models\Crm\CrmThread;
 use App\Services\Crm\CrmSlaService;
+use App\Services\Dashboard\CommandCenterService;
 use Illuminate\Http\Request;
 use Illuminate\Support\Facades\Cache;
 
@@ -19,6 +20,10 @@ class DashboardController extends Controller
      */
     private const DASHBOARD_CACHE_TTL = 300;
 
+    public function __construct(
+        protected CommandCenterService $commandCenterService,
+    ) {}
+
     /**
      * Main dashboard redirect - automatically routes to business context
      * Redirects to /s/{business}/dashboard based on user's primary business
@@ -40,104 +45,25 @@ class DashboardController extends Controller
     }
 
     /**
-     * Dashboard Overview - Main overview page
+     * Dashboard Overview - Revenue Command Center
      *
-     * NOTE: All metrics are pre-calculated by CalculateDashboardMetrics job
-     * and stored in Redis. This method only reads from Redis for instant response.
+     * Single source of truth for all seller dashboard metrics.
+     * Uses CommandCenterService which provides:
+     * - DB/service as source of truth
+     * - Redis as cache layer
+     * - Explicit scoping (business|brand|user) per metric
      */
     public function overview(Request $request, Business $business)
     {
-        // Read pre-calculated metrics from Redis
-        $redisKey = "dashboard:{$business->id}:overview";
-        $cachedMetrics = \Illuminate\Support\Facades\Redis::get($redisKey);
+        $user = $request->user();
 
-        if ($cachedMetrics) {
-            $data = json_decode($cachedMetrics, true);
+        // Get all Command Center data via the single service
+        $commandCenterData = $this->commandCenterService->getData($business, $user);
 
-            // Map cached data to view variables
-            $revenueLast30 = $data['kpis']['revenue_last_30'] ?? 0;
-            $ordersLast30 = $data['kpis']['orders_last_30'] ?? 0;
-            $unitsSoldLast30 = $data['kpis']['units_sold_last_30'] ?? 0;
-            $averageOrderValueLast30 = $data['kpis']['average_order_value_last_30'] ?? 0;
-            $revenueGrowth = $data['kpis']['revenue_growth'] ?? 0;
-            $ordersGrowth = $data['kpis']['orders_growth'] ?? 0;
-            $unitsGrowth = $data['kpis']['units_growth'] ?? 0;
-            $aovGrowth = $data['kpis']['aov_growth'] ?? 0;
-            $activeBrandCount = $data['kpis']['active_brand_count'] ?? 0;
-            $activeBuyerCount = $data['kpis']['active_buyer_count'] ?? 0;
-            $activeInventoryAlertsCount = $data['kpis']['active_inventory_alerts_count'] ?? 0;
-            $activePromotionCount = $data['kpis']['active_promotion_count'] ?? 0;
-
-            // Convert arrays to objects and parse timestamps back to Carbon
-            $topProducts = collect($data['top_products'] ?? [])->map(fn ($item) => (object) $item);
-            $topBrands = collect($data['top_brands'] ?? [])->map(fn ($item) => (object) $item);
-            $needsAttention = collect($data['needs_attention'] ?? [])->map(function ($item) {
-                if (isset($item['timestamp']) && is_string($item['timestamp'])) {
-                    $item['timestamp'] = \Carbon\Carbon::parse($item['timestamp']);
-                }
-
-                return $item; // Keep as array since view uses array syntax
-            });
-            $recentActivity = collect($data['recent_activity'] ?? [])->map(function ($item) {
-                if (isset($item['timestamp']) && is_string($item['timestamp'])) {
-                    $item['timestamp'] = \Carbon\Carbon::parse($item['timestamp']);
-                }
-
-                return $item; // Keep as array since view uses array syntax
-            });
-        } else {
-            // No cached data - dispatch job and return empty state
-            \App\Jobs\CalculateDashboardMetrics::dispatch($business->id);
-
-            $revenueLast30 = 0;
-            $ordersLast30 = 0;
-            $unitsSoldLast30 = 0;
-            $averageOrderValueLast30 = 0;
-            $revenueGrowth = 0;
-            $ordersGrowth = 0;
-            $unitsGrowth = 0;
-            $aovGrowth = 0;
-            $activeBrandCount = 0;
-            $activeBuyerCount = 0;
-            $activeInventoryAlertsCount = 0;
-            $activePromotionCount = 0;
-            $topProducts = collect([]);
-            $topBrands = collect([]);
-            $needsAttention = collect([]);
-            $recentActivity = collect([]);
-        }
-
-        // Orchestrator Widget Data (if enabled)
-        $orchestratorWidget = (new \App\Http\Controllers\Seller\OrchestratorController)->getWidgetData($business);
-
-        // Hub Tiles Data (CRM, Tasks, Calendar, etc.)
-        $hubTiles = $this->getHubTilesData($business, $request->user());
-
-        // Sales Inbox - unified view of items needing attention
-        $salesInbox = $this->getSalesInboxData($business, $request->user());
-
-        return view('seller.dashboard.overview', compact(
-            'business',
-            'revenueLast30',
-            'ordersLast30',
-            'unitsSoldLast30',
-            'averageOrderValueLast30',
-            'revenueGrowth',
-            'ordersGrowth',
-            'unitsGrowth',
-            'aovGrowth',
-            'activeBrandCount',
-            'activeBuyerCount',
-            'activeInventoryAlertsCount',
-            'activePromotionCount',
-            'topProducts',
-            'topBrands',
-            'needsAttention',
-            'recentActivity',
-            'orchestratorWidget',
-            'hubTiles',
-            'salesInbox'
-        ));
+        return view('seller.dashboard.overview', [
+            'business' => $business,
+            'commandCenter' => $commandCenterData,
+        ]);
     }
 
     /**
@@ -1248,7 +1174,7 @@ class DashboardController extends Controller
         $overdueTasks = CrmTask::where('seller_business_id', $business->id)
             ->whereNull('completed_at')
             ->where('due_at', '<', now())
-            ->with(['contact:id,first_name,last_name,company_name'])
+            ->with(['contact:id,first_name,last_name'])
             ->orderBy('due_at', 'asc')
             ->limit(10)
             ->get();
@@ -1256,7 +1182,7 @@ class DashboardController extends Controller
         foreach ($overdueTasks as $task) {
             $daysOverdue = now()->diffInDays($task->due_at, false);
             $contactName = $task->contact
-                ? trim($task->contact->first_name.' '.$task->contact->last_name) ?: $task->contact->company_name
+                ? trim($task->contact->first_name.' '.$task->contact->last_name) ?: 'Contact'
                 : 'Unknown';
             $overdue[] = [
                 'type' => 'task',
@@ -1295,7 +1221,7 @@ class DashboardController extends Controller
             ->whereNull('completed_at')
             ->where('due_at', '>=', now())
             ->where('due_at', '<=', now()->addDays(7))
-            ->with(['contact:id,first_name,last_name,company_name'])
+            ->with(['contact:id,first_name,last_name'])
             ->orderBy('due_at', 'asc')
             ->limit(10)
             ->get();
@@ -1303,7 +1229,7 @@ class DashboardController extends Controller
         foreach ($upcomingTasks as $task) {
             $daysUntilDue = now()->diffInDays($task->due_at, false);
             $contactName = $task->contact
-                ? trim($task->contact->first_name.' '.$task->contact->last_name) ?: $task->contact->company_name
+                ? trim($task->contact->first_name.' '.$task->contact->last_name) ?: 'Contact'
                 : 'Unknown';
             $upcoming[] = [
                 'type' => 'task',
@@ -1318,7 +1244,7 @@ class DashboardController extends Controller
             ->where('status', 'scheduled')
             ->where('start_at', '>=', now())
             ->where('start_at', '<=', now()->addDays(7))
-            ->with(['contact:id,first_name,last_name,company_name'])
+            ->with(['contact:id,first_name,last_name'])
             ->orderBy('start_at', 'asc')
             ->limit(5)
             ->get();
@@ -1326,7 +1252,7 @@ class DashboardController extends Controller
         foreach ($upcomingMeetings as $meeting) {
             $daysUntil = now()->diffInDays($meeting->start_at, false);
             $contactName = $meeting->contact
-                ? trim($meeting->contact->first_name.' '.$meeting->contact->last_name) ?: $meeting->contact->company_name
+                ? trim($meeting->contact->first_name.' '.$meeting->contact->last_name) ?: 'Contact'
                 : 'Unknown';
             $upcoming[] = [
                 'type' => 'meeting',

app/Http/Controllers/MarketplaceController.php

@@ -4,33 +4,44 @@ namespace App\Http\Controllers;
 
 use App\Models\Brand;
 use App\Models\Product;
+use App\Models\ProductCategory;
 use App\Models\Strain;
 use Illuminate\Http\Request;
+use Illuminate\Support\Facades\DB;
 
 class MarketplaceController extends Controller
 {
     /**
-     * Display marketplace browse page
+     * Display marketplace browse page (Amazon/Shopify style)
      */
     public function index(Request $request)
     {
+        $business = auth()->user()->businesses->first();
+        $hasFilters = $request->hasAny(['search', 'brand_id', 'strain_type', 'price_min', 'price_max', 'in_stock', 'category_id']);
+
         // Start with active products only
         $query = Product::query()
-            ->with(['brand', 'strain'])
+            ->with(['brand', 'strain', 'category'])
             ->active();
 
         // Search filter (name, SKU, description)
         if ($search = $request->input('search')) {
             $query->where(function ($q) use ($search) {
-                $q->where('name', 'like', "%{$search}%")
-                    ->orWhere('sku', 'like', "%{$search}%")
-                    ->orWhere('description', 'like', "%{$search}%");
+                $q->where('name', 'ilike', "%{$search}%")
+                    ->orWhere('sku', 'ilike', "%{$search}%")
+                    ->orWhere('description', 'ilike', "%{$search}%");
             });
         }
 
-        // Brand filter
-        if ($brandId = $request->input('brand_id')) {
-            $query->where('brand_id', $brandId);
+        // Brand filter (supports multiple)
+        if ($brandIds = $request->input('brand_id')) {
+            $brandIds = is_array($brandIds) ? $brandIds : [$brandIds];
+            $query->whereIn('brand_id', $brandIds);
+        }
+
+        // Category filter (uses category_id foreign key)
+        if ($categoryId = $request->input('category_id')) {
+            $query->where('category_id', $categoryId);
         }
 
         // Strain type filter
@@ -64,23 +75,96 @@ class MarketplaceController extends Controller
             default => $query->latest(),
         };
 
+        // View mode (grid/list)
+        $viewMode = $request->input('view', 'grid');
+
         // Paginate results
-        $products = $query->paginate(12)->withQueryString();
+        $perPage = $viewMode === 'list' ? 10 : 12;
+        $products = $query->paginate($perPage)->withQueryString();
 
-        // Get all active brands for filters
-        $brands = Brand::active()->orderBy('name')->get();
+        // Get brands with product counts for faceted filter
+        $brands = Brand::query()
+            ->active()
+            ->withCount(['products' => fn ($q) => $q->active()])
+            ->orderBy('name')
+            ->get()
+            ->filter(fn ($b) => $b->products_count > 0);
 
-        // Get featured products for carousel (exclude from main results if in first page)
+        // Get categories with product counts
+        $categories = ProductCategory::query()
+            ->whereNull('parent_id') // Only top-level categories
+            ->where('is_active', true)
+            ->withCount(['products' => fn ($q) => $q->active()])
+            ->get()
+            ->filter(fn ($c) => $c->products_count > 0)
+            ->sortByDesc('products_count');
+
+        // Featured products for hero carousel
         $featuredProducts = Product::query()
             ->with(['brand', 'strain'])
             ->featured()
             ->inStock()
-            ->limit(3)
+            ->limit(5)
             ->get();
 
-        $business = auth()->user()->businesses->first();
+        // Top brands (by product count) for homepage section
+        $topBrands = Brand::query()
+            ->active()
+            ->withCount(['products' => fn ($q) => $q->active()])
+            ->get()
+            ->filter(fn ($b) => $b->products_count > 0)
+            ->sortByDesc('products_count')
+            ->take(6);
 
-        return view('buyer.marketplace.index', compact('products', 'brands', 'featuredProducts', 'business'));
+        // New arrivals (products created in last 14 days)
+        $newArrivals = Product::query()
+            ->with(['brand', 'strain', 'category'])
+            ->active()
+            ->inStock()
+            ->where('created_at', '>=', now()->subDays(14))
+            ->orderByDesc('created_at')
+            ->limit(8)
+            ->get();
+
+        // Trending products (most ordered in last 30 days - simplified query)
+        $trendingIds = DB::table('order_items')
+            ->select('product_id', DB::raw('SUM(quantity) as total_sold'))
+            ->where('created_at', '>=', now()->subDays(30))
+            ->groupBy('product_id')
+            ->orderByDesc('total_sold')
+            ->limit(8)
+            ->pluck('product_id');
+
+        $trending = $trendingIds->isNotEmpty()
+            ? Product::with(['brand', 'strain', 'category'])
+                ->whereIn('id', $trendingIds)
+                ->active()
+                ->get()
+                ->sortBy(fn ($p) => array_search($p->id, $trendingIds->toArray()))
+            : collect();
+
+        // Active filters for pills display
+        $activeFilters = collect([
+            'search' => $request->input('search'),
+            'brand_id' => $request->input('brand_id'),
+            'category_id' => $request->input('category_id'),
+            'strain_type' => $request->input('strain_type'),
+            'in_stock' => $request->input('in_stock'),
+        ])->filter();
+
+        return view('buyer.marketplace.index', compact(
+            'products',
+            'brands',
+            'categories',
+            'featuredProducts',
+            'topBrands',
+            'newArrivals',
+            'trending',
+            'business',
+            'viewMode',
+            'activeFilters',
+            'hasFilters'
+        ));
     }
 
     /**
@@ -180,7 +264,7 @@ class MarketplaceController extends Controller
 
         // Get featured products from this brand
         $featuredProducts = Product::query()
-            ->with(['strain'])
+            ->with(['strain', 'brand'])
             ->where('brand_id', $brand->id)
             ->featured()
             ->inStock()
@@ -189,7 +273,7 @@ class MarketplaceController extends Controller
 
         // Get all products from this brand
         $products = Product::query()
-            ->with(['strain'])
+            ->with(['strain', 'brand'])
             ->where('brand_id', $brand->id)
             ->active()
             ->orderBy('is_featured', 'desc')

app/Http/Controllers/OrderController.php

@@ -97,6 +97,135 @@ class OrderController extends Controller
         return view('seller.orders.index', compact('orders', 'business'));
     }
 
+    /**
+     * Show the form for creating a new order (seller-initiated).
+     */
+    public function create(\App\Models\Business $business): View
+    {
+        // Get all buyer businesses for the customer dropdown
+        $buyers = \App\Models\Business::where('is_active', true)
+            ->whereIn('business_type', ['buyer', 'both'])
+            ->with(['locations' => function ($query) {
+                $query->where('is_active', true)->orderBy('is_primary', 'desc')->orderBy('name');
+            }])
+            ->orderBy('name')
+            ->get();
+
+        // Get recently ordered products (last 30 days, top 10 most common)
+        $recentProducts = \App\Models\Product::forBusiness($business)
+            ->whereHas('orderItems', function ($query) {
+                $query->where('created_at', '>=', now()->subDays(30));
+            })
+            ->with(['brand', 'images'])
+            ->withCount(['orderItems' => function ($query) {
+                $query->where('created_at', '>=', now()->subDays(30));
+            }])
+            ->orderByDesc('order_items_count')
+            ->take(10)
+            ->get()
+            ->map(function ($product) use ($business) {
+                // Calculate inventory from InventoryItem model
+                $totalOnHand = $product->inventoryItems()
+                    ->where('business_id', $business->id)
+                    ->sum('quantity_on_hand');
+                $totalAllocated = $product->inventoryItems()
+                    ->where('business_id', $business->id)
+                    ->sum('quantity_allocated');
+
+                return [
+                    'id' => $product->id,
+                    'name' => $product->name,
+                    'sku' => $product->sku,
+                    'brand_name' => $product->brand?->name,
+                    'wholesale_price' => $product->wholesale_price,
+                    'quantity_available' => max(0, $totalOnHand - $totalAllocated),
+                    'type' => $product->type,
+                ];
+            });
+
+        return view('seller.orders.create', compact('business', 'buyers', 'recentProducts'));
+    }
+
+    /**
+     * Store a newly created order (seller-initiated).
+     */
+    public function store(\App\Models\Business $business, Request $request): RedirectResponse
+    {
+        $validated = $request->validate([
+            'buyer_business_id' => 'required|exists:businesses,id',
+            'location_id' => 'nullable|exists:locations,id',
+            'contact_id' => 'nullable|exists:contacts,id',
+            'payment_terms' => 'required|in:cod,net_15,net_30,net_60,net_90',
+            'notes' => 'nullable|string|max:1000',
+            'items' => 'required|array|min:1',
+            'items.*.product_id' => 'required|exists:products,id',
+            'items.*.quantity' => 'required|integer|min:1',
+            'items.*.unit_price' => 'required|numeric|min:0',
+            'items.*.discount_amount' => 'nullable|numeric|min:0',
+            'items.*.discount_type' => 'nullable|in:fixed,percent',
+            'items.*.notes' => 'nullable|string|max:500',
+            'items.*.batch_id' => 'nullable|exists:batches,id',
+        ]);
+
+        try {
+            // Create the order
+            $order = Order::create([
+                'business_id' => $validated['buyer_business_id'],
+                'location_id' => $validated['location_id'] ?? null,
+                'contact_id' => $validated['contact_id'] ?? null,
+                'user_id' => auth()->id(),
+                'status' => 'new',
+                'created_by' => 'seller',
+                'payment_terms' => $validated['payment_terms'],
+                'notes' => $validated['notes'] ?? null,
+            ]);
+
+            // Add line items
+            $subtotal = 0;
+            foreach ($validated['items'] as $item) {
+                $product = \App\Models\Product::findOrFail($item['product_id']);
+
+                $lineSubtotal = $item['quantity'] * $item['unit_price'];
+                $discountAmount = 0;
+
+                if (! empty($item['discount_amount']) && $item['discount_amount'] > 0) {
+                    if (($item['discount_type'] ?? 'percent') === 'percent') {
+                        $discountAmount = $lineSubtotal * ($item['discount_amount'] / 100);
+                    } else {
+                        $discountAmount = $item['discount_amount'];
+                    }
+                }
+
+                $lineTotal = $lineSubtotal - $discountAmount;
+                $subtotal += $lineTotal;
+
+                $order->items()->create([
+                    'product_id' => $item['product_id'],
+                    'batch_id' => $item['batch_id'] ?? null,
+                    'quantity' => $item['quantity'],
+                    'price' => $item['unit_price'],
+                    'discount_amount' => $discountAmount,
+                    'total' => $lineTotal,
+                    'notes' => $item['notes'] ?? null,
+                ]);
+            }
+
+            // Update order totals
+            $order->update([
+                'subtotal' => $subtotal,
+                'total' => $subtotal, // Tax can be added later
+            ]);
+
+            return redirect()
+                ->route('seller.business.orders.show', [$business->slug, $order])
+                ->with('success', 'Order created successfully!');
+        } catch (\Exception $e) {
+            return back()
+                ->withInput()
+                ->with('error', 'Failed to create order: '.$e->getMessage());
+        }
+    }
+
     /**
      * Display order detail with workorder/picking ticket functionality.
      */
@@ -213,6 +342,41 @@ class OrderController extends Controller
         return back()->with('success', "Order {$order->order_number} has been cancelled.");
     }
 
+    /**
+     * Update item comment for an order line item.
+     */
+    public function updateItemComment(\App\Models\Business $business, Order $order, \App\Models\OrderItem $orderItem, Request $request): RedirectResponse
+    {
+        // Verify the item belongs to this order
+        if ($orderItem->order_id !== $order->id) {
+            abort(404);
+        }
+
+        $validated = $request->validate([
+            'item_comment' => 'nullable|string|max:2000',
+        ]);
+
+        $orderItem->update([
+            'item_comment' => $validated['item_comment'],
+        ]);
+
+        return back()->with('success', 'Item comment updated.');
+    }
+
+    /**
+     * Toggle ping pong mode for an order.
+     */
+    public function togglePingPong(\App\Models\Business $business, Order $order): RedirectResponse
+    {
+        $order->update([
+            'is_ping_pong' => ! $order->is_ping_pong,
+        ]);
+
+        $status = $order->is_ping_pong ? 'enabled' : 'disabled';
+
+        return back()->with('success', "Ping Pong flow {$status} for this order.");
+    }
+
     /**
      * Approve order for delivery (after buyer selects delivery method).
      */

app/Http/Controllers/Seller/Accounting/DivisionAccountingController.php

@@ -42,9 +42,9 @@ class DivisionAccountingController extends Controller
         // Search filter
         if ($search = $request->get('search')) {
             $query->where(function ($q) use ($search) {
-                $q->where('name', 'like', "%{$search}%")
-                    ->orWhere('code', 'like', "%{$search}%")
-                    ->orWhere('email', 'like', "%{$search}%");
+                $q->where('name', 'ilike', "%{$search}%")
+                    ->orWhere('code', 'ilike', "%{$search}%")
+                    ->orWhere('email', 'ilike', "%{$search}%");
             });
         }
 

app/Http/Controllers/Seller/BrandController.php

@@ -55,13 +55,17 @@ class BrandController extends Controller
                 'is_active' => $brand->is_active,
                 'is_public' => $brand->is_public,
                 'is_featured' => $brand->is_featured,
+                'is_cannaiq_connected' => $brand->isCannaiqConnected(),
                 'products_count' => $brand->products_count ?? 0,
                 'updated_at' => $brand->updated_at?->diffForHumans(),
                 'website_url' => $brand->website_url,
                 'preview_url' => route('seller.business.brands.preview', [$business->slug, $brand]),
                 'dashboard_url' => route('seller.business.brands.dashboard', [$business->slug, $brand]),
+                'profile_url' => route('seller.business.brands.profile', [$business->slug, $brand]),
                 'stats_url' => route('seller.business.brands.stats', [$business->slug, $brand]),
                 'edit_url' => route('seller.business.brands.edit', [$business->slug, $brand]),
+                'stores_url' => route('seller.business.brands.stores.index', [$business->slug, $brand]),
+                'orders_url' => route('seller.business.brands.orders', [$business->slug, $brand]),
                 'isNewBrand' => $brand->created_at && $brand->created_at->diffInDays(now()) <= 30,
             ];
         })->values();
@@ -767,6 +771,11 @@ class BrandController extends Controller
         // ═══════════════════════════════════════════════════════════════
         $salesStats = $this->calculateBrandStats($brand, $ninetyDaysAgo, now());
 
+        // ═══════════════════════════════════════════════════════════════
+        // STORE INTELLIGENCE (90 days)
+        // ═══════════════════════════════════════════════════════════════
+        $storeStats = $this->calculateStoreStats($brand, 90);
+
         // ═══════════════════════════════════════════════════════════════
         // PRODUCT VELOCITY DATA
         // ═══════════════════════════════════════════════════════════════
@@ -880,6 +889,7 @@ class BrandController extends Controller
             'isBrandManager' => $isBrandManager,
             // Core stats
             'salesStats' => $salesStats,
+            'storeStats' => $storeStats,
             'productCategories' => $productCategories,
             'productVelocity' => $productVelocity,
             // Product states
@@ -2089,4 +2099,185 @@ class BrandController extends Controller
                 'store_id' => $storeId,
             ]);
     }
+
+    /**
+     * Connect brand to CannaiQ API.
+     *
+     * Normalizes the brand name and stores as cannaiq_brand_key.
+     */
+    public function cannaiqConnect(Request $request, Business $business, Brand $brand)
+    {
+        $this->authorize('update', [$brand, $business]);
+
+        $validated = $request->validate([
+            'brand_name' => 'required|string|max:255',
+        ]);
+
+        $brand->connectToCannaiq($validated['brand_name']);
+
+        if ($request->wantsJson()) {
+            return response()->json([
+                'success' => true,
+                'message' => 'Brand connected to CannaiQ',
+                'cannaiq_brand_key' => $brand->cannaiq_brand_key,
+            ]);
+        }
+
+        return redirect()
+            ->route('seller.business.brands.dashboard', [$business->slug, $brand->hashid, 'tab' => 'settings'])
+            ->with('success', 'Brand connected to CannaiQ successfully!');
+    }
+
+    /**
+     * Disconnect brand from CannaiQ API.
+     */
+    public function cannaiqDisconnect(Request $request, Business $business, Brand $brand)
+    {
+        $this->authorize('update', [$brand, $business]);
+
+        $brand->disconnectFromCannaiq();
+
+        if ($request->wantsJson()) {
+            return response()->json([
+                'success' => true,
+                'message' => 'Brand disconnected from CannaiQ',
+            ]);
+        }
+
+        return redirect()
+            ->route('seller.business.brands.dashboard', [$business->slug, $brand->hashid, 'tab' => 'settings'])
+            ->with('success', 'Brand disconnected from CannaiQ.');
+    }
+
+    /**
+     * CannaiQ product mapping page.
+     *
+     * Shows Hub products for this brand and allows mapping to CannaiQ products.
+     */
+    public function cannaiqMapping(Business $business, Brand $brand)
+    {
+        $this->authorize('view', [$brand, $business]);
+
+        if (! $brand->isCannaiqConnected()) {
+            return redirect()
+                ->route('seller.business.brands.dashboard', [$business->slug, $brand->hashid, 'tab' => 'settings'])
+                ->with('error', 'Please connect this brand to CannaiQ first.');
+        }
+
+        $products = $brand->products()
+            ->with('cannaiqMappings')
+            ->where('is_active', true)
+            ->orderBy('name')
+            ->get();
+
+        return view('seller.brands.cannaiq-mapping', [
+            'business' => $business,
+            'brand' => $brand,
+            'products' => $products,
+        ]);
+    }
+
+    /**
+     * Map a Hub product to a CannaiQ product.
+     */
+    public function cannaiqMapProduct(Request $request, Business $business, Brand $brand)
+    {
+        $this->authorize('update', [$brand, $business]);
+
+        $validated = $request->validate([
+            'product_id' => 'required|exists:products,id',
+            'cannaiq_product_id' => 'required|integer',
+            'cannaiq_product_name' => 'required|string|max:255',
+            'cannaiq_store_id' => 'nullable|string|max:255',
+            'cannaiq_store_name' => 'nullable|string|max:255',
+        ]);
+
+        // Verify product belongs to this brand
+        $product = $brand->products()->findOrFail($validated['product_id']);
+
+        // Create mapping (ignore if already exists)
+        $mapping = $product->cannaiqMappings()->firstOrCreate(
+            ['cannaiq_product_id' => $validated['cannaiq_product_id']],
+            [
+                'cannaiq_product_name' => $validated['cannaiq_product_name'],
+                'cannaiq_store_id' => $validated['cannaiq_store_id'] ?? null,
+                'cannaiq_store_name' => $validated['cannaiq_store_name'] ?? null,
+            ]
+        );
+
+        if ($request->wantsJson()) {
+            return response()->json([
+                'success' => true,
+                'mapping' => $mapping,
+            ]);
+        }
+
+        return redirect()
+            ->route('seller.business.brands.cannaiq.mapping', [$business->slug, $brand->hashid])
+            ->with('success', 'Product mapped successfully.');
+    }
+
+    /**
+     * Remove a product mapping.
+     */
+    public function cannaiqUnmapProduct(Request $request, Business $business, Brand $brand, \App\Models\ProductCannaiqMapping $mapping)
+    {
+        $this->authorize('update', [$brand, $business]);
+
+        // Verify mapping belongs to a product of this brand
+        if ($mapping->product->brand_id !== $brand->id) {
+            abort(403);
+        }
+
+        $mapping->delete();
+
+        if ($request->wantsJson()) {
+            return response()->json(['success' => true]);
+        }
+
+        return redirect()
+            ->route('seller.business.brands.cannaiq.mapping', [$business->slug, $brand->hashid])
+            ->with('success', 'Mapping removed.');
+    }
+
+    /**
+     * Calculate store/distribution metrics for the brand.
+     *
+     * Returns metrics about store penetration, SKU stock rate, and average SKUs per store.
+     */
+    private function calculateStoreStats(Brand $brand, int $days = 90): array
+    {
+        // Count unique buyer businesses (stores) that ordered this brand in current period
+        $currentStores = \App\Models\Order::whereHas('items.product', fn ($q) => $q->where('brand_id', $brand->id))
+            ->where('created_at', '>=', now()->subDays($days))
+            ->distinct('business_id')
+            ->count('business_id');
+
+        // Previous period for comparison
+        $previousStores = \App\Models\Order::whereHas('items.product', fn ($q) => $q->where('brand_id', $brand->id))
+            ->whereBetween('created_at', [now()->subDays($days * 2), now()->subDays($days)])
+            ->distinct('business_id')
+            ->count('business_id');
+
+        // SKU stock rate: % of brand's active SKUs that have been ordered
+        $activeSkus = $brand->products()->where('is_active', true)->count();
+        $orderedSkus = \App\Models\OrderItem::whereHas('product', fn ($q) => $q->where('brand_id', $brand->id))
+            ->whereHas('order', fn ($q) => $q->where('created_at', '>=', now()->subDays($days)))
+            ->distinct('product_id')
+            ->count('product_id');
+
+        $stockRate = $activeSkus > 0 ? round(($orderedSkus / $activeSkus) * 100, 1) : 0;
+
+        // Avg SKUs per store
+        $avgSkusPerStore = $currentStores > 0 ? round($orderedSkus / $currentStores, 1) : 0;
+
+        return [
+            'currentStores' => $currentStores,
+            'storeChange' => $currentStores - $previousStores,
+            'stockRate' => $stockRate,
+            'avgSkusPerStore' => $avgSkusPerStore,
+            'orderedSkus' => $orderedSkus,
+            'activeSkus' => $activeSkus,
+        ];
+    }
 }

app/Http/Controllers/Seller/BrandManagerSettingsController.php

@@ -29,9 +29,9 @@ class BrandManagerSettingsController extends Controller
         if ($request->filled('search')) {
             $search = $request->search;
             $query->where(function ($q) use ($search) {
-                $q->where('first_name', 'like', "%{$search}%")
-                    ->orWhere('last_name', 'like', "%{$search}%")
-                    ->orWhere('email', 'like', "%{$search}%");
+                $q->where('first_name', 'ilike', "%{$search}%")
+                    ->orWhere('last_name', 'ilike', "%{$search}%")
+                    ->orWhere('email', 'ilike', "%{$search}%");
             });
         }
 

app/Http/Controllers/Seller/BrandPortalController.php

@@ -5,6 +5,7 @@ namespace App\Http\Controllers\Seller;
 use App\Http\Controllers\Controller;
 use App\Models\Brand;
 use App\Models\Business;
+use App\Models\Crm\CrmThread;
 use App\Models\Order;
 use App\Models\Product;
 use App\Models\Promotion;
@@ -268,19 +269,26 @@ class BrandPortalController extends Controller
     /**
      * Inbox - Conversations (messaging).
      *
-     * Shows conversations related to the business.
-     * Uses existing messaging infrastructure but scoped to Brand Portal context.
+     * Shows CRM threads related to the user's linked brands only.
+     * Uses CrmThread scoped by brand_id for filtering.
      */
     public function inbox(Request $request, Business $business)
     {
         $brandIds = $this->validateAccessAndGetBrandIds($business);
         $brands = Brand::whereIn('id', $brandIds)->get();
 
-        // For inbox, we show conversations but in a limited Brand Portal context
-        // This integrates with existing messaging system
+        // Get threads filtered to only those related to linked brands
+        $threads = CrmThread::forBusiness($business->id)
+            ->forBrandPortal($brandIds)
+            ->with(['contact', 'assignee', 'brand'])
+            ->withCount('messages')
+            ->orderByDesc('last_message_at')
+            ->paginate(25);
+
         return view('seller.brand-portal.inbox', compact(
             'business',
-            'brands'
+            'brands',
+            'threads'
         ));
     }
 

app/Http/Controllers/Seller/BrandStoresController.php

@@ -0,0 +1,556 @@
+<?php
+
+namespace App\Http\Controllers\Seller;
+
+use App\Http\Controllers\Controller;
+use App\Models\Brand;
+use App\Models\Business;
+use App\Models\Order;
+use App\Models\OrderItem;
+use App\Services\Cannaiq\CannaiqClient;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Cache;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Log;
+
+class BrandStoresController extends Controller
+{
+    protected CannaiqClient $cannaiq;
+
+    public function __construct(CannaiqClient $cannaiq)
+    {
+        $this->cannaiq = $cannaiq;
+    }
+
+    /**
+     * Page 1: Stores Dashboard - List of stores (buyer businesses) for a brand
+     */
+    public function index(Request $request, Business $business, Brand $brand)
+    {
+        $this->authorize('view', [$brand, $business]);
+
+        // Cache dashboard data for 15 minutes
+        $cacheKey = "brand:{$brand->id}:stores:dashboard";
+        $dashboardData = Cache::remember($cacheKey, 900, fn () => $this->calculateStoresDashboardData($brand, $business));
+
+        // Fetch and merge CannaiQ data (cached separately for 10 minutes)
+        $cannaiqCacheKey = "brand:{$brand->id}:cannaiq:stores";
+        $cannaiqData = Cache::remember($cannaiqCacheKey, 600, fn () => $this->fetchCannaiqStoreMetrics($brand));
+
+        // Merge CannaiQ data into store rows
+        $stores = $this->mergeCannaiqData($dashboardData['stores'], $cannaiqData);
+
+        return view('seller.brands.stores.index', [
+            'business' => $business,
+            'brand' => $brand,
+            'stores' => $stores,
+            'kpis' => $dashboardData['kpis'],
+        ]);
+    }
+
+    /**
+     * Page 2: Order Management - SKU-level view for one store
+     */
+    public function show(Request $request, Business $business, Brand $brand, Business $retailStore)
+    {
+        $this->authorize('view', [$brand, $business]);
+
+        // Get all stores for the dropdown switcher
+        $dashboardCacheKey = "brand:{$brand->id}:stores:dashboard";
+        $dashboardData = Cache::remember($dashboardCacheKey, 900, fn () => $this->calculateStoresDashboardData($brand, $business));
+
+        // Cache store detail data for 10 minutes
+        $cacheKey = "brand:{$brand->id}:store:{$retailStore->id}:detail";
+        $storeData = Cache::remember($cacheKey, 600, fn () => $this->calculateStoreDetailData($brand, $business, $retailStore));
+
+        return view('seller.brands.stores.show', [
+            'business' => $business,
+            'brand' => $brand,
+            'store' => $retailStore,
+            'stores' => $dashboardData['stores'],
+            'products' => $storeData['products'],
+            'kpis' => $storeData['kpis'],
+        ]);
+    }
+
+    /**
+     * Page 3: Order Management - Store-level summary with enhanced columns
+     * Shows all stores for a brand with CannaiQ metrics when available
+     */
+    public function orders(Request $request, Business $business, Brand $brand)
+    {
+        $this->authorize('view', [$brand, $business]);
+
+        // Cache dashboard data for 15 minutes
+        $cacheKey = "brand:{$brand->id}:orders:dashboard";
+        $dashboardData = Cache::remember($cacheKey, 900, fn () => $this->calculateOrdersDashboardData($brand, $business));
+
+        // Fetch and merge CannaiQ data (cached separately for 10 minutes)
+        $cannaiqCacheKey = "brand:{$brand->id}:cannaiq:stores";
+        $cannaiqData = Cache::remember($cannaiqCacheKey, 600, fn () => $this->fetchCannaiqStoreMetrics($brand));
+
+        // Merge CannaiQ data into store rows
+        $stores = $this->mergeCannaiqData($dashboardData['stores'], $cannaiqData);
+
+        // Get all brands for the brand switcher dropdown
+        $brands = Brand::where(function ($query) use ($business) {
+            $query->where('business_id', $business->id);
+            if ($business->parent_id) {
+                $query->orWhere('business_id', $business->parent_id);
+            }
+        })
+            ->where('is_active', true)
+            ->orderBy('name')
+            ->get()
+            ->map(fn ($b) => [
+                'hashid' => $b->hashid,
+                'name' => $b->name,
+                'orders_url' => route('seller.business.brands.orders', [$business->slug, $b->hashid]),
+            ]);
+
+        return view('seller.brands.stores.orders', [
+            'business' => $business,
+            'brand' => $brand,
+            'brands' => $brands,
+            'stores' => $stores,
+            'kpis' => $dashboardData['kpis'],
+        ]);
+    }
+
+    /**
+     * Calculate order management dashboard data (store-level with enhanced metrics)
+     */
+    private function calculateOrdersDashboardData(Brand $brand, Business $business): array
+    {
+        $fourWeeksAgo = now()->subWeeks(4);
+
+        // Get all product IDs for this brand
+        $brandProductIds = $brand->products()->pluck('id');
+
+        if ($brandProductIds->isEmpty()) {
+            return [
+                'stores' => collect(),
+                'kpis' => [
+                    'total_sales_4wk' => 0,
+                    'total_oos' => 0,
+                    'potential_sales' => 0,
+                    'store_count' => 0,
+                ],
+            ];
+        }
+
+        // Single aggregation query for store-level sales (4 weeks)
+        $storesSales = OrderItem::whereIn('product_id', $brandProductIds)
+            ->join('orders', 'order_items.order_id', '=', 'orders.id')
+            ->where('orders.created_at', '>=', $fourWeeksAgo)
+            ->whereNotIn('orders.status', ['cancelled', 'rejected'])
+            ->select([
+                'orders.business_id as store_id',
+                DB::raw('SUM(order_items.line_total) as total_sales'),
+                DB::raw('SUM(order_items.quantity) as total_units'),
+                DB::raw('COUNT(DISTINCT orders.id) as order_count'),
+                DB::raw('COUNT(DISTINCT order_items.product_id) as active_skus'),
+            ])
+            ->groupBy('orders.business_id')
+            ->get()
+            ->keyBy('store_id');
+
+        if ($storesSales->isEmpty()) {
+            return [
+                'stores' => collect(),
+                'kpis' => [
+                    'total_sales_4wk' => 0,
+                    'total_oos' => 0,
+                    'potential_sales' => 0,
+                    'store_count' => 0,
+                ],
+            ];
+        }
+
+        // Load store businesses
+        $storeIds = $storesSales->keys();
+        $stores = Business::whereIn('id', $storeIds)
+            ->get()
+            ->keyBy('id');
+
+        // Calculate metrics
+        $daysPeriod = 28; // 4 weeks
+        $totalSkusAvailable = $brand->products()->where('is_active', true)->count();
+        $avgPrice = $brand->products()->avg('wholesale_price') ?? 0; // Calculate once outside loop
+
+        // Build store rows with enhanced columns
+        $storeRows = $storesSales->map(function ($sales, $storeId) use ($stores, $daysPeriod, $totalSkusAvailable, $avgPrice) {
+            $store = $stores->get($storeId);
+            if (! $store) {
+                return null;
+            }
+
+            $activeSkus = $sales->active_skus;
+            $oosSkus = max(0, $totalSkusAvailable - $activeSkus);
+            $oosPercent = $totalSkusAvailable > 0 ? round(($oosSkus / $totalSkusAvailable) * 100, 0) : 0;
+            $avgDailyUnits = $daysPeriod > 0 ? round($sales->total_units / $daysPeriod, 1) : 0;
+
+            // Calculate lost opportunity (simplified)
+            $lostOpportunity = $oosSkus * $avgPrice * 7;
+
+            return [
+                'id' => $store->id,
+                'slug' => $store->slug,
+                'name' => $store->name,
+                'address' => $this->formatStoreAddress($store),
+                'business_type' => $store->business_type,
+                'tags' => [], // CannaiQ: will provide "must_win" etc.
+                'active_skus' => $activeSkus,
+                'oos_skus' => $oosSkus,
+                'oos_percent' => $oosPercent,
+                'avg_daily_units' => $avgDailyUnits,
+                'avg_days_on_hand' => null, // CannaiQ
+                'total_sales' => round($sales->total_sales, 2),
+                'avg_margin_3mo' => null, // CannaiQ
+                'lost_opportunity' => round($lostOpportunity, 2),
+                'categories' => null, // CannaiQ: category breakdown for mini charts
+                'order_count' => $sales->order_count,
+            ];
+        })->filter()->sortByDesc('total_sales')->values();
+
+        // Calculate summary KPIs
+        $kpis = [
+            'total_sales_4wk' => $storeRows->sum('total_sales'),
+            'total_oos' => $storeRows->sum('oos_skus'),
+            'potential_sales' => $storeRows->sum('lost_opportunity'),
+            'store_count' => $storeRows->count(),
+        ];
+
+        return [
+            'stores' => $storeRows,
+            'kpis' => $kpis,
+        ];
+    }
+
+    /**
+     * Calculate aggregated stores dashboard data
+     */
+    private function calculateStoresDashboardData(Brand $brand, Business $business): array
+    {
+        $fourWeeksAgo = now()->subWeeks(4);
+
+        // Get all product IDs for this brand
+        $brandProductIds = $brand->products()->pluck('id');
+
+        if ($brandProductIds->isEmpty()) {
+            return [
+                'stores' => collect(),
+                'kpis' => [
+                    'total_sales_4wk' => 0,
+                    'total_oos' => 0,
+                    'potential_sales' => 0,
+                    'store_count' => 0,
+                ],
+            ];
+        }
+
+        // Single aggregation query for store-level sales (4 weeks)
+        $storesSales = OrderItem::whereIn('product_id', $brandProductIds)
+            ->join('orders', 'order_items.order_id', '=', 'orders.id')
+            ->where('orders.created_at', '>=', $fourWeeksAgo)
+            ->whereNotIn('orders.status', ['cancelled', 'rejected'])
+            ->select([
+                'orders.business_id as store_id',
+                DB::raw('SUM(order_items.line_total) as total_sales'),
+                DB::raw('SUM(order_items.quantity) as total_units'),
+                DB::raw('COUNT(DISTINCT orders.id) as order_count'),
+                DB::raw('COUNT(DISTINCT order_items.product_id) as active_skus'),
+            ])
+            ->groupBy('orders.business_id')
+            ->get()
+            ->keyBy('store_id');
+
+        if ($storesSales->isEmpty()) {
+            return [
+                'stores' => collect(),
+                'kpis' => [
+                    'total_sales_4wk' => 0,
+                    'total_oos' => 0,
+                    'potential_sales' => 0,
+                    'store_count' => 0,
+                ],
+            ];
+        }
+
+        // Load store businesses
+        $storeIds = $storesSales->keys();
+        $stores = Business::whereIn('id', $storeIds)
+            ->get()
+            ->keyBy('id');
+
+        // Calculate metrics
+        $daysPeriod = 28; // 4 weeks
+        $totalSkusAvailable = $brand->products()->where('is_active', true)->count();
+        $avgPrice = $brand->products()->avg('wholesale_price') ?? 0; // Calculate once outside loop
+
+        // Build store rows
+        $storeRows = $storesSales->map(function ($sales, $storeId) use ($stores, $daysPeriod, $totalSkusAvailable, $avgPrice) {
+            $store = $stores->get($storeId);
+            if (! $store) {
+                return null;
+            }
+
+            $activeSkus = $sales->active_skus;
+            $oosSkus = max(0, $totalSkusAvailable - $activeSkus); // Products not ordered = potentially OOS
+            $oosPercent = $totalSkusAvailable > 0 ? round(($oosSkus / $totalSkusAvailable) * 100, 1) : 0;
+            $avgDailyUnits = $daysPeriod > 0 ? round($sales->total_units / $daysPeriod, 1) : 0;
+
+            // Calculate lost opportunity (simplified: OOS SKUs * avg price * estimated days)
+            $lostOpportunity = $oosSkus * $avgPrice * 7; // 7 days estimated
+
+            return [
+                'id' => $store->id,
+                'slug' => $store->slug,
+                'name' => $store->name,
+                'address' => $this->formatStoreAddress($store),
+                'business_type' => $store->business_type,
+                'active_skus' => $activeSkus,
+                'oos_skus' => $oosSkus,
+                'oos_percent' => $oosPercent,
+                'avg_daily_units' => $avgDailyUnits,
+                'avg_days_on_hand' => null, // Requires CannaiQ data
+                'total_sales' => round($sales->total_sales, 2),
+                'avg_margin' => null, // Requires CannaiQ data
+                'lost_opportunity' => round($lostOpportunity, 2),
+                'order_count' => $sales->order_count,
+            ];
+        })->filter()->sortByDesc('total_sales')->values();
+
+        // Calculate summary KPIs
+        $kpis = [
+            'total_sales_4wk' => $storeRows->sum('total_sales'),
+            'total_oos' => $storeRows->sum('oos_skus'),
+            'potential_sales' => $storeRows->sum('lost_opportunity'),
+            'store_count' => $storeRows->count(),
+        ];
+
+        return [
+            'stores' => $storeRows,
+            'kpis' => $kpis,
+        ];
+    }
+
+    /**
+     * Calculate store detail data (SKU-level)
+     */
+    private function calculateStoreDetailData(Brand $brand, Business $business, Business $store): array
+    {
+        $fourWeeksAgo = now()->subWeeks(4);
+
+        // Get all active products for this brand
+        $brandProducts = $brand->products()
+            ->where('is_active', true)
+            ->get();
+
+        if ($brandProducts->isEmpty()) {
+            return [
+                'products' => collect(),
+                'kpis' => [
+                    'total_sales' => 0,
+                    'total_units' => 0,
+                    'oos_count' => 0,
+                    'low_stock_count' => 0,
+                    'total_lost_opportunity' => 0,
+                ],
+            ];
+        }
+
+        // Get sales per product for this store
+        $productSales = OrderItem::whereIn('product_id', $brandProducts->pluck('id'))
+            ->join('orders', 'order_items.order_id', '=', 'orders.id')
+            ->where('orders.business_id', $store->id)
+            ->where('orders.created_at', '>=', $fourWeeksAgo)
+            ->whereNotIn('orders.status', ['cancelled', 'rejected'])
+            ->select([
+                'order_items.product_id',
+                DB::raw('SUM(order_items.line_total) as total_sales'),
+                DB::raw('SUM(order_items.quantity) as total_units'),
+            ])
+            ->groupBy('order_items.product_id')
+            ->get()
+            ->keyBy('product_id');
+
+        $daysPeriod = 28;
+
+        // Build product rows
+        $productRows = $brandProducts->map(function ($product) use ($productSales, $daysPeriod, $store, $brand) {
+            $sales = $productSales->get($product->id);
+
+            $totalUnits = $sales->total_units ?? 0;
+            $totalSales = $sales->total_sales ?? 0;
+            $avgDailyUnits = $daysPeriod > 0 ? round($totalUnits / $daysPeriod, 2) : 0;
+
+            // Determine stock status based on recent orders
+            // No orders in 4 weeks = likely OOS
+            $stockStatus = 'in_stock';
+            $daysSinceOos = null;
+
+            if (! $sales || $totalUnits === 0) {
+                $stockStatus = 'oos';
+                $daysSinceOos = 28; // Assume OOS for full period if no orders
+            }
+
+            // Calculate lost opportunity
+            $lostOpportunity = 0;
+            if ($stockStatus === 'oos' && $avgDailyUnits > 0) {
+                $unitPrice = $product->wholesale_price ?? 0;
+                $lostOpportunity = $avgDailyUnits * ($daysSinceOos ?? 7) * $unitPrice;
+            }
+
+            // Calculate units to order (target 14 days of stock)
+            $unitsToOrder = null;
+            if ($avgDailyUnits > 0) {
+                $unitsToOrder = (int) ceil($avgDailyUnits * 14);
+            }
+
+            return [
+                'id' => $product->id,
+                'hashid' => $product->hashid,
+                'name' => $product->name,
+                'sku' => $product->sku,
+                'brand_name' => $brand->name,
+                'dispensary_name' => $store->name,
+                'vendor' => $brand->business?->name ?? '-',
+                'total_sales' => round($totalSales, 2),
+                'total_units' => $totalUnits,
+                'avg_daily_units' => $avgDailyUnits,
+                'margin_dollars' => null, // Requires CannaiQ data
+                'margin_percent' => null, // Requires CannaiQ data
+                'stock_level' => null, // Requires CannaiQ data
+                'days_of_stock' => null, // Requires CannaiQ data
+                'days_since_oos' => $daysSinceOos,
+                'lost_opportunity' => round($lostOpportunity, 2),
+                'units_to_order' => $unitsToOrder,
+                'price' => $product->wholesale_price,
+                'discount' => null, // Requires CannaiQ data
+                'measure' => $product->weight_display ?? $product->weight_unit ?? 'unit',
+                'stock_status' => $stockStatus,
+                'image_url' => $product->getImageUrl('thumb'),
+            ];
+        })->sortByDesc('total_sales')->values();
+
+        // Calculate KPIs
+        $kpis = [
+            'total_sales' => $productRows->sum('total_sales'),
+            'total_units' => $productRows->sum('total_units'),
+            'oos_count' => $productRows->where('stock_status', 'oos')->count(),
+            'low_stock_count' => $productRows->where('stock_status', 'low')->count(),
+            'total_lost_opportunity' => $productRows->sum('lost_opportunity'),
+        ];
+
+        return [
+            'products' => $productRows,
+            'kpis' => $kpis,
+        ];
+    }
+
+    /**
+     * Format store address for display
+     */
+    private function formatStoreAddress(Business $store): string
+    {
+        $parts = array_filter([
+            $store->address,
+            $store->city,
+            $store->state,
+        ]);
+
+        return implode(', ', $parts) ?: 'No address';
+    }
+
+    /**
+     * Fetch CannaiQ store metrics for a brand
+     */
+    private function fetchCannaiqStoreMetrics(Brand $brand): array
+    {
+        try {
+            // Use brand slug or name for CannaiQ lookup
+            $brandSlug = $brand->slug ?? $brand->name;
+
+            // Fetch aggregated store metrics from CannaiQ
+            $response = $this->cannaiq->getBrandStoreMetrics($brandSlug);
+
+            if (isset($response['error'])) {
+                Log::warning('CannaiQ: Failed to fetch store metrics for brand', [
+                    'brand' => $brandSlug,
+                    'error' => $response['message'] ?? 'Unknown error',
+                ]);
+
+                return [];
+            }
+
+            return $response['stores'] ?? [];
+        } catch (\Exception $e) {
+            Log::error('CannaiQ: Exception fetching store metrics', [
+                'brand' => $brand->slug,
+                'error' => $e->getMessage(),
+            ]);
+
+            return [];
+        }
+    }
+
+    /**
+     * Merge CannaiQ data into internal store rows
+     * Matches stores by name (fuzzy) or cannaiq_store_id if available
+     */
+    private function mergeCannaiqData($stores, array $cannaiqData): \Illuminate\Support\Collection
+    {
+        if (empty($cannaiqData)) {
+            return $stores;
+        }
+
+        // Index CannaiQ data by normalized store name for fuzzy matching
+        $cannaiqByName = [];
+        foreach ($cannaiqData as $storeId => $data) {
+            $normalizedName = $this->normalizeStoreName($data['name'] ?? '');
+            if ($normalizedName) {
+                $cannaiqByName[$normalizedName] = $data;
+            }
+        }
+
+        return $stores->map(function ($store) use ($cannaiqByName) {
+            // Try to match by normalized name
+            $normalizedName = $this->normalizeStoreName($store['name']);
+            $cannaiq = $cannaiqByName[$normalizedName] ?? null;
+
+            if ($cannaiq) {
+                // Merge CannaiQ data into store row
+                $store['tags'] = $cannaiq['tags'] ?? $store['tags'];
+                $store['avg_days_on_hand'] = $cannaiq['avg_days_on_hand'] ?? $store['avg_days_on_hand'];
+                $store['avg_margin_3mo'] = $cannaiq['avg_margin_3mo'] ?? $store['avg_margin_3mo'];
+                $store['categories'] = $cannaiq['categories'] ?? $store['categories'];
+
+                // Override OOS if CannaiQ has more accurate data
+                if (isset($cannaiq['oos_skus'])) {
+                    $store['oos_skus'] = $cannaiq['oos_skus'];
+                }
+
+                // Override lost opportunity if CannaiQ has it
+                if (isset($cannaiq['lost_opportunity'])) {
+                    $store['lost_opportunity'] = $cannaiq['lost_opportunity'];
+                }
+            }
+
+            return $store;
+        });
+    }
+
+    /**
+     * Normalize store name for fuzzy matching
+     */
+    private function normalizeStoreName(string $name): string
+    {
+        // Lowercase, remove common suffixes, trim whitespace
+        $name = strtolower(trim($name));
+        $name = preg_replace('/\s+(inc|llc|dispensary|cannabis|co|company)\.?$/i', '', $name);
+        $name = preg_replace('/[^a-z0-9]/', '', $name);
+
+        return $name;
+    }
+}

app/Http/Controllers/Seller/ChatController.php

@@ -0,0 +1,415 @@
+<?php
+
+namespace App\Http\Controllers\Seller;
+
+use App\Http\Controllers\Controller;
+use App\Models\Business;
+use App\Models\Crm\CrmActiveView;
+use App\Models\Crm\CrmChannel;
+use App\Models\Crm\CrmInternalNote;
+use App\Models\Crm\CrmThread;
+use App\Models\User;
+use App\Services\Crm\CrmAiService;
+use App\Services\Crm\CrmChannelService;
+use App\Services\Crm\CrmSlaService;
+use Illuminate\Http\Request;
+
+class ChatController extends Controller
+{
+    public function __construct(
+        protected CrmChannelService $channelService,
+        protected CrmSlaService $slaService,
+        protected CrmAiService $aiService
+    ) {}
+
+    /**
+     * Unified chat inbox view (Chatwoot-style)
+     */
+    public function index(Request $request, Business $business)
+    {
+        $query = CrmThread::forBusiness($business->id)
+            ->with(['contact', 'assignee', 'brand', 'channel', 'messages' => fn ($q) => $q->latest()->limit(1)])
+            ->withCount('messages');
+
+        // Filters
+        if ($request->filled('status')) {
+            $query->where('status', $request->status);
+        }
+
+        if ($request->filled('assigned_to')) {
+            if ($request->assigned_to === 'unassigned') {
+                $query->unassigned();
+            } else {
+                $query->assignedTo($request->assigned_to);
+            }
+        }
+
+        if ($request->filled('department')) {
+            $query->forDepartment($request->department);
+        }
+
+        if ($request->filled('brand_id')) {
+            $query->forBrand($request->brand_id);
+        }
+
+        if ($request->filled('search')) {
+            $query->where(function ($q) use ($request) {
+                $q->where('subject', 'ilike', "%{$request->search}%")
+                    ->orWhere('last_message_preview', 'ilike', "%{$request->search}%")
+                    ->orWhereHas('contact', fn ($c) => $c->where('name', 'ilike', "%{$request->search}%"));
+            });
+        }
+
+        $threads = $query->orderByDesc('last_message_at')->paginate(50);
+
+        // Get team members for assignment dropdown
+        $teamMembers = User::whereHas('businesses', fn ($q) => $q->where('businesses.id', $business->id))->get();
+
+        // Get available channels
+        $channels = $this->channelService->getAvailableChannels($business->id);
+
+        // Get brands for filter dropdown
+        $brands = \App\Models\Brand::where('business_id', $business->id)
+            ->where('is_active', true)
+            ->orderBy('name')
+            ->get();
+
+        // Get departments for filter dropdown
+        $departments = CrmChannel::DEPARTMENTS;
+
+        // Get contacts for new conversation modal
+        // Include: 1) Customer contacts (from businesses that ordered), 2) Own business contacts (coworkers)
+        $customerBusinessIds = \App\Models\Order::whereHas('items.product.brand', fn ($q) => $q->where('business_id', $business->id))
+            ->pluck('business_id')
+            ->unique();
+
+        // Add the seller's own business ID to include coworkers
+        $allBusinessIds = $customerBusinessIds->push($business->id)->unique();
+
+        $contacts = \App\Models\Contact::whereIn('business_id', $allBusinessIds)
+            ->with('business:id,name')
+            ->orderBy('first_name')
+            ->limit(200)
+            ->get();
+
+        return view('seller.chat.index', compact(
+            'business',
+            'threads',
+            'teamMembers',
+            'channels',
+            'brands',
+            'departments',
+            'contacts'
+        ));
+    }
+
+    /**
+     * API: Get thread data for inline loading
+     */
+    public function getThread(Request $request, Business $business, CrmThread $thread)
+    {
+        if ($thread->business_id !== $business->id) {
+            return response()->json(['error' => 'Not found'], 404);
+        }
+
+        $thread->load([
+            'contact',
+            'account',
+            'assignee',
+            'brand',
+            'channel',
+            'messages.attachments',
+            'messages.user',
+            'deals',
+            'internalNotes.user',
+            'tags.tag',
+        ]);
+
+        // Mark as read
+        $thread->markAsRead($request->user());
+
+        // Start viewing (collision detection)
+        CrmActiveView::startViewing($thread, $request->user());
+
+        // Get other viewers
+        $otherViewers = CrmActiveView::getActiveViewers($thread, $request->user()->id);
+
+        // Get SLA status
+        $slaStatus = $this->slaService->getThreadSlaStatus($thread);
+
+        // Get AI suggestions
+        $suggestions = $thread->aiSuggestions()->pending()->notExpired()->get();
+
+        // Get available channels for reply
+        $channels = $this->channelService->getAvailableChannels($business->id);
+
+        // Get team members for assignment dropdown
+        $teamMembers = User::whereHas('businesses', fn ($q) => $q->where('businesses.id', $business->id))->get();
+
+        return response()->json([
+            'thread' => $thread,
+            'otherViewers' => $otherViewers->map(fn ($v) => [
+                'id' => $v->user->id,
+                'name' => $v->user->name,
+                'type' => $v->view_type,
+            ]),
+            'slaStatus' => $slaStatus,
+            'suggestions' => $suggestions,
+            'channels' => $channels,
+            'teamMembers' => $teamMembers,
+        ]);
+    }
+
+    /**
+     * API: Send reply in thread
+     */
+    public function reply(Request $request, Business $business, CrmThread $thread)
+    {
+        if ($thread->business_id !== $business->id) {
+            return response()->json(['error' => 'Not found'], 404);
+        }
+
+        $validated = $request->validate([
+            'body' => 'required|string|max:10000',
+            'channel_type' => 'required|string|in:sms,email,whatsapp,instagram,in_app',
+        ]);
+
+        $contact = $thread->contact;
+        $to = $validated['channel_type'] === CrmChannel::TYPE_EMAIL
+            ? $contact->email
+            : $contact->phone;
+
+        if (! $to) {
+            return response()->json(['error' => 'Contact does not have required contact info for this channel.'], 422);
+        }
+
+        $success = $this->channelService->sendMessage(
+            businessId: $business->id,
+            channelType: $validated['channel_type'],
+            to: $to,
+            body: $validated['body'],
+            subject: null,
+            threadId: $thread->id,
+            contactId: $contact->id,
+            userId: $request->user()->id,
+            attachments: []
+        );
+
+        if (! $success) {
+            return response()->json(['error' => 'Failed to send message.'], 500);
+        }
+
+        // Auto-assign thread to sender if unassigned
+        if ($thread->assigned_to === null) {
+            $thread->assigned_to = $request->user()->id;
+            $thread->save();
+        }
+
+        // Handle SLA
+        $this->slaService->handleOutboundMessage($thread);
+
+        // Reload messages
+        $thread->load(['messages.attachments', 'messages.user']);
+
+        return response()->json([
+            'success' => true,
+            'messages' => $thread->messages,
+        ]);
+    }
+
+    /**
+     * API: Create new thread
+     */
+    public function store(Request $request, Business $business)
+    {
+        $validated = $request->validate([
+            'contact_id' => 'required|exists:contacts,id',
+            'channel_type' => 'required|string|in:sms,email,whatsapp,instagram,in_app',
+            'body' => 'required|string|max:10000',
+        ]);
+
+        // Get allowed business IDs (customers + own business for coworkers)
+        $customerBusinessIds = \App\Models\Order::whereHas('items.product.brand', fn ($q) => $q->where('business_id', $business->id))
+            ->pluck('business_id')
+            ->unique();
+        $allBusinessIds = $customerBusinessIds->push($business->id)->unique();
+
+        // SECURITY: Verify contact belongs to a customer business or own business (coworker)
+        $contact = \App\Models\Contact::whereIn('business_id', $allBusinessIds)
+            ->findOrFail($validated['contact_id']);
+
+        $to = $validated['channel_type'] === CrmChannel::TYPE_EMAIL
+            ? $contact->email
+            : $contact->phone;
+
+        if (! $to) {
+            return response()->json(['error' => 'Contact does not have the required contact info for this channel.'], 422);
+        }
+
+        // Create thread
+        $thread = CrmThread::create([
+            'business_id' => $business->id,
+            'contact_id' => $contact->id,
+            'account_id' => $contact->account_id,
+            'status' => 'open',
+            'priority' => 'normal',
+            'last_channel_type' => $validated['channel_type'],
+            'assigned_to' => $request->user()->id,
+        ]);
+
+        // Send the message
+        $success = $this->channelService->sendMessage(
+            businessId: $business->id,
+            channelType: $validated['channel_type'],
+            to: $to,
+            body: $validated['body'],
+            subject: null,
+            threadId: $thread->id,
+            contactId: $contact->id,
+            userId: $request->user()->id,
+            attachments: []
+        );
+
+        if (! $success) {
+            $thread->delete();
+
+            return response()->json(['error' => 'Failed to send message.'], 500);
+        }
+
+        $thread->load(['contact', 'messages']);
+
+        return response()->json([
+            'success' => true,
+            'thread' => $thread,
+        ]);
+    }
+
+    /**
+     * API: Assign thread
+     */
+    public function assign(Request $request, Business $business, CrmThread $thread)
+    {
+        if ($thread->business_id !== $business->id) {
+            return response()->json(['error' => 'Not found'], 404);
+        }
+
+        $validated = $request->validate([
+            'assigned_to' => 'nullable|exists:users,id',
+        ]);
+
+        if ($validated['assigned_to']) {
+            $assignee = User::where('id', $validated['assigned_to'])
+                ->whereHas('businesses', fn ($q) => $q->where('businesses.id', $business->id))
+                ->first();
+
+            if (! $assignee) {
+                return response()->json(['error' => 'Invalid user.'], 422);
+            }
+
+            $thread->assignTo($assignee, $request->user());
+        } else {
+            $thread->assigned_to = null;
+            $thread->save();
+        }
+
+        return response()->json(['success' => true]);
+    }
+
+    /**
+     * API: Close thread
+     */
+    public function close(Request $request, Business $business, CrmThread $thread)
+    {
+        if ($thread->business_id !== $business->id) {
+            return response()->json(['error' => 'Not found'], 404);
+        }
+
+        $thread->close($request->user());
+
+        return response()->json(['success' => true, 'status' => 'closed']);
+    }
+
+    /**
+     * API: Reopen thread
+     */
+    public function reopen(Request $request, Business $business, CrmThread $thread)
+    {
+        if ($thread->business_id !== $business->id) {
+            return response()->json(['error' => 'Not found'], 404);
+        }
+
+        $thread->reopen($request->user());
+        $this->slaService->resumeTimers($thread);
+
+        return response()->json(['success' => true, 'status' => 'open']);
+    }
+
+    /**
+     * API: Add internal note
+     */
+    public function addNote(Request $request, Business $business, CrmThread $thread)
+    {
+        if ($thread->business_id !== $business->id) {
+            return response()->json(['error' => 'Not found'], 404);
+        }
+
+        $validated = $request->validate([
+            'content' => 'required|string|max:5000',
+        ]);
+
+        $note = CrmInternalNote::create([
+            'business_id' => $business->id,
+            'user_id' => $request->user()->id,
+            'notable_type' => CrmThread::class,
+            'notable_id' => $thread->id,
+            'content' => $validated['content'],
+        ]);
+
+        $note->load('user');
+
+        return response()->json(['success' => true, 'note' => $note]);
+    }
+
+    /**
+     * API: Generate AI reply
+     */
+    public function generateAiReply(Request $request, Business $business, CrmThread $thread)
+    {
+        if ($thread->business_id !== $business->id) {
+            return response()->json(['error' => 'Not found'], 404);
+        }
+
+        $suggestion = $this->aiService->generateReplyDraft($thread, $request->input('tone', 'professional'));
+
+        if (! $suggestion) {
+            return response()->json(['error' => 'Failed to generate reply.'], 500);
+        }
+
+        return response()->json([
+            'content' => $suggestion->content,
+            'suggestion_id' => $suggestion->id,
+        ]);
+    }
+
+    /**
+     * API: Heartbeat for active viewing
+     */
+    public function heartbeat(Request $request, Business $business, CrmThread $thread)
+    {
+        if ($thread->business_id !== $business->id) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        CrmActiveView::startViewing($thread, $request->user(), $request->input('view_type', 'viewing'));
+
+        $otherViewers = CrmActiveView::getActiveViewers($thread, $request->user()->id);
+
+        return response()->json([
+            'other_viewers' => $otherViewers->map(fn ($v) => [
+                'id' => $v->user->id,
+                'name' => $v->user->name,
+                'type' => $v->view_type,
+            ]),
+        ]);
+    }
+}

app/Http/Controllers/Seller/ConversationController.php

@@ -25,12 +25,12 @@ class ConversationController extends Controller
         if ($search) {
             $query->where(function ($q) use ($search) {
                 $q->whereHas('contact', function ($c) use ($search) {
-                    $c->where('name', 'like', "%{$search}%")
-                        ->orWhere('email', 'like', "%{$search}%")
-                        ->orWhere('phone', 'like', "%{$search}%");
+                    $c->where('name', 'ilike', "%{$search}%")
+                        ->orWhere('email', 'ilike', "%{$search}%")
+                        ->orWhere('phone', 'ilike', "%{$search}%");
                 })
                     ->orWhereHas('messages', function ($m) use ($search) {
-                        $m->where('message_body', 'like', "%{$search}%");
+                        $m->where('message_body', 'ilike', "%{$search}%");
                     });
             });
         }

app/Http/Controllers/Seller/Crm/AccountController.php

@@ -19,11 +19,14 @@ use Illuminate\Http\Request;
 class AccountController extends Controller
 {
     /**
-     * Display accounts listing
+     * Display accounts listing - only buyers who have ordered from this seller
      */
     public function index(Request $request, Business $business)
     {
         $query = Business::where('type', 'buyer')
+            ->whereHas('orders', function ($q) use ($business) {
+                $q->whereHas('items.product.brand', fn ($b) => $b->where('business_id', $business->id));
+            })
             ->with(['contacts']);
 
         // Search filter
@@ -36,11 +39,16 @@ class AccountController extends Controller
             });
         }
 
-        // Status filter - default to approved, but allow viewing all
-        if ($request->filled('status') && $request->status !== 'all') {
-            $query->where('status', $request->status);
-        } else {
-            $query->where('status', 'approved');
+        // Only show approved accounts (approved buyers)
+        $query->where('status', 'approved');
+
+        // Active/Inactive filter
+        if ($request->filled('status')) {
+            if ($request->status === 'active') {
+                $query->where('is_active', true);
+            } elseif ($request->status === 'inactive') {
+                $query->where('is_active', false);
+            }
         }
 
         $accounts = $query->orderBy('name')->paginate(25);
@@ -322,7 +330,7 @@ class AccountController extends Controller
             'past_due_amount' => $financialStats->past_due_amount ?? 0,
             'open_invoice_count' => $financialStats->open_invoice_count ?? 0,
             'oldest_past_due_days' => $financialStats->oldest_past_due_date
-                ? now()->diffInDays($financialStats->oldest_past_due_date)
+                ? (int) ceil(abs(now()->diffInDays($financialStats->oldest_past_due_date)))
                 : null,
             'last_payment_amount' => $lastPayment->amount ?? null,
             'last_payment_date' => $lastPayment->payment_date ?? null,

app/Http/Controllers/Seller/Crm/CrmCalendarController.php

@@ -172,8 +172,9 @@ class CrmCalendarController extends Controller
             ]);
         $allEvents = $allEvents->merge($bookings);
 
-        // 4. CRM Tasks with due dates (shown as all-day markers)
+        // 4. CRM Tasks with due dates (shown as all-day markers) - only show user's assigned tasks
         $tasks = CrmTask::forSellerBusiness($business->id)
+            ->where('assigned_to', $user->id)
             ->incomplete()
             ->whereNotNull('due_at')
             ->whereBetween('due_at', [$startDate, $endDate])

app/Http/Controllers/Seller/Crm/CrmSettingsController.php

@@ -4,6 +4,7 @@ namespace App\Http\Controllers\Seller\Crm;
 
 use App\Http\Controllers\Controller;
 use App\Models\Business;
+use App\Models\ChatQuickReply;
 use App\Models\Crm\CrmChannel;
 use App\Models\Crm\CrmMessageTemplate;
 use App\Models\Crm\CrmPipeline;
@@ -649,4 +650,81 @@ class CrmSettingsController extends Controller
 
         return back()->with('success', 'Role deleted.');
     }
+
+    /**
+     * Quick replies list
+     */
+    public function quickReplies(Request $request, Business $business)
+    {
+        $quickReplies = ChatQuickReply::where('business_id', $business->id)
+            ->orderBy('sort_order')
+            ->orderBy('label')
+            ->get();
+
+        $categories = $quickReplies->pluck('category')->filter()->unique()->values();
+
+        return view('seller.crm.settings.quick-replies.index', [
+            'business' => $business,
+            'quickReplies' => $quickReplies,
+            'categories' => $categories,
+        ]);
+    }
+
+    /**
+     * Store new quick reply
+     */
+    public function storeQuickReply(Request $request, Business $business)
+    {
+        $validated = $request->validate([
+            'label' => 'required|string|max:100',
+            'message' => 'required|string|max:2000',
+            'category' => 'nullable|string|max:50',
+            'is_active' => 'boolean',
+        ]);
+
+        $validated['business_id'] = $business->id;
+        $validated['is_active'] = $request->boolean('is_active', true);
+        $validated['sort_order'] = ChatQuickReply::where('business_id', $business->id)->max('sort_order') + 1;
+
+        ChatQuickReply::create($validated);
+
+        return back()->with('success', 'Quick reply created.');
+    }
+
+    /**
+     * Update quick reply
+     */
+    public function updateQuickReply(Request $request, Business $business, ChatQuickReply $quickReply)
+    {
+        if ($quickReply->business_id !== $business->id) {
+            abort(404);
+        }
+
+        $validated = $request->validate([
+            'label' => 'required|string|max:100',
+            'message' => 'required|string|max:2000',
+            'category' => 'nullable|string|max:50',
+            'is_active' => 'boolean',
+        ]);
+
+        $validated['is_active'] = $request->boolean('is_active', true);
+
+        $quickReply->update($validated);
+
+        return back()->with('success', 'Quick reply updated.');
+    }
+
+    /**
+     * Delete quick reply
+     */
+    public function destroyQuickReply(Request $request, Business $business, ChatQuickReply $quickReply)
+    {
+        if ($quickReply->business_id !== $business->id) {
+            abort(404);
+        }
+
+        $quickReply->delete();
+
+        return back()->with('success', 'Quick reply deleted.');
+    }
 }

app/Http/Controllers/Seller/Crm/DealController.php

@@ -116,7 +116,8 @@ class DealController extends Controller
             ->get();
 
         // Limit accounts for dropdown - most recent 100
-        $accounts = Business::whereHas('ordersAsCustomer', function ($q) use ($business) {
+        // Get businesses that have placed orders containing this seller's products
+        $accounts = Business::whereHas('orders', function ($q) use ($business) {
             $q->whereHas('items.product.brand', fn ($b) => $b->where('business_id', $business->id));
         })
             ->select('id', 'name')

app/Http/Controllers/Seller/Crm/InvoiceController.php

@@ -3,12 +3,16 @@
 namespace App\Http\Controllers\Seller\Crm;
 
 use App\Http\Controllers\Controller;
+use App\Mail\InvoiceMail;
 use App\Models\Business;
+use App\Models\Crm\CrmDeal;
 use App\Models\Crm\CrmInvoice;
 use App\Models\Crm\CrmInvoiceItem;
 use App\Models\Crm\CrmInvoicePayment;
 use App\Models\Crm\CrmQuote;
+use Barryvdh\DomPDF\Facade\Pdf;
 use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Mail;
 
 class InvoiceController extends Controller
 {
@@ -42,8 +46,8 @@ class InvoiceController extends Controller
         // Stats - single efficient query with conditional aggregation
         $invoiceStats = CrmInvoice::forBusiness($business->id)
             ->selectRaw("
-                SUM(CASE WHEN status IN ('sent', 'viewed', 'partial') THEN amount_due ELSE 0 END) as outstanding,
-                SUM(CASE WHEN status IN ('sent', 'viewed', 'partial') AND due_date < CURRENT_DATE THEN amount_due ELSE 0 END) as overdue
+                SUM(CASE WHEN status IN ('sent', 'viewed', 'partial') THEN balance_due ELSE 0 END) as outstanding,
+                SUM(CASE WHEN status IN ('sent', 'viewed', 'partial') AND due_date < CURRENT_DATE THEN balance_due ELSE 0 END) as overdue
             ")
             ->first();
 
@@ -70,7 +74,7 @@ class InvoiceController extends Controller
             abort(404);
         }
 
-        $invoice->load(['contact', 'account', 'quote', 'creator', 'items.product', 'payments']);
+        $invoice->load(['contact', 'account', 'quote', 'creator', 'items.product', 'payments.recordedBy']);
 
         return view('seller.crm.invoices.show', compact('invoice', 'business'));
     }
@@ -80,23 +84,76 @@ class InvoiceController extends Controller
      */
     public function create(Request $request, Business $business)
     {
-        // Limit contacts for dropdown - most recent 100
-        $contacts = \App\Models\Contact::where('business_id', $business->id)
-            ->select('id', 'first_name', 'last_name', 'email', 'company_name')
-            ->orderByDesc('updated_at')
-            ->limit(100)
+        // Get all approved buyer businesses as potential customers (matching quotes)
+        $accounts = Business::where('type', 'buyer')
+            ->where('status', 'approved')
+            ->with('locations:id,business_id,name,is_primary')
+            ->orderBy('name')
+            ->select(['id', 'name', 'slug'])
             ->get();
 
+        // Get open deals for linking
+        $deals = CrmDeal::forBusiness($business->id)->open()->get();
+
         // Limit quotes to accepted without invoices
         $quotes = CrmQuote::forBusiness($business->id)
             ->where('status', CrmQuote::STATUS_ACCEPTED)
             ->whereDoesntHave('invoice')
-            ->select('id', 'quote_number', 'title', 'total', 'contact_id')
-            ->with('contact:id,first_name,last_name')
+            ->select('id', 'quote_number', 'title', 'total', 'contact_id', 'account_id', 'location_id')
+            ->with(['contact:id,first_name,last_name', 'items.product'])
             ->limit(50)
             ->get();
 
-        return view('seller.crm.invoices.create', compact('contacts', 'quotes', 'business'));
+        // Transform quotes for Alpine.js (avoid complex closures in Blade @json)
+        $quotesForJs = $quotes->map(fn ($q) => [
+            'id' => $q->id,
+            'account_id' => $q->account_id,
+            'contact_id' => $q->contact_id,
+            'location_id' => $q->location_id,
+            'items' => $q->items->map(fn ($i) => [
+                'product_id' => $i->product_id,
+                'description' => $i->description,
+                'quantity' => $i->quantity,
+                'unit_price' => $i->unit_price,
+                'discount_percent' => $i->discount_percent ?? 0,
+            ])->values(),
+        ])->values();
+
+        // Pre-fill from URL parameters
+        $selectedAccount = null;
+        $selectedLocation = null;
+        $selectedContact = null;
+        $locationContacts = collect();
+
+        if ($request->filled('account_id')) {
+            $selectedAccount = $accounts->firstWhere('id', $request->account_id);
+        }
+
+        if ($request->filled('location_id') && $selectedAccount) {
+            $selectedLocation = $selectedAccount->locations->firstWhere('id', $request->location_id);
+        }
+
+        // Pre-fill from quote if provided
+        $quote = null;
+        if ($request->filled('quote_id')) {
+            $quote = $quotes->firstWhere('id', $request->quote_id);
+            if ($quote) {
+                $selectedAccount = $accounts->firstWhere('id', $quote->account_id);
+            }
+        }
+
+        return view('seller.crm.invoices.create', compact(
+            'accounts',
+            'deals',
+            'quotes',
+            'quotesForJs',
+            'business',
+            'selectedAccount',
+            'selectedLocation',
+            'selectedContact',
+            'locationContacts',
+            'quote'
+        ));
     }
 
     /**
@@ -108,21 +165,28 @@ class InvoiceController extends Controller
             'title' => 'required|string|max:255',
             'contact_id' => 'required|exists:contacts,id',
             'account_id' => 'nullable|exists:businesses,id',
+            'location_id' => 'nullable|exists:locations,id',
             'quote_id' => 'nullable|exists:crm_quotes,id',
+            'deal_id' => 'nullable|exists:crm_deals,id',
             'due_date' => 'required|date|after_or_equal:today',
             'tax_rate' => 'nullable|numeric|min:0|max:100',
+            'discount_type' => 'nullable|in:fixed,percentage',
+            'discount_value' => 'nullable|numeric|min:0',
             'notes' => 'nullable|string|max:2000',
             'payment_terms' => 'nullable|string|max:1000',
             'items' => 'required|array|min:1',
+            'items.*.product_id' => 'nullable|exists:products,id',
             'items.*.description' => 'required|string|max:500',
             'items.*.quantity' => 'required|numeric|min:0.01',
             'items.*.unit_price' => 'required|numeric|min:0',
+            'items.*.discount_percent' => 'nullable|numeric|min:0|max:100',
         ]);
 
-        // SECURITY: Verify contact belongs to business
-        \App\Models\Contact::where('id', $validated['contact_id'])
-            ->where('business_id', $business->id)
-            ->firstOrFail();
+        // SECURITY: Verify contact belongs to the account if account is provided
+        $contact = \App\Models\Contact::findOrFail($validated['contact_id']);
+        if (! empty($validated['account_id']) && $contact->business_id !== (int) $validated['account_id']) {
+            return back()->withErrors(['contact_id' => 'Contact must belong to the selected account.']);
+        }
 
         // SECURITY: Verify quote belongs to business if provided
         if (! empty($validated['quote_id'])) {
@@ -131,22 +195,33 @@ class InvoiceController extends Controller
                 ->firstOrFail();
         }
 
+        // SECURITY: Verify deal belongs to business if provided
+        if (! empty($validated['deal_id'])) {
+            CrmDeal::where('id', $validated['deal_id'])
+                ->where('business_id', $business->id)
+                ->firstOrFail();
+        }
+
         $invoiceNumber = CrmInvoice::generateInvoiceNumber($business->id);
 
         $invoice = CrmInvoice::create([
             'business_id' => $business->id,
             'contact_id' => $validated['contact_id'],
             'account_id' => $validated['account_id'],
-            'quote_id' => $validated['quote_id'],
+            'location_id' => $validated['location_id'] ?? null,
+            'quote_id' => $validated['quote_id'] ?? null,
+            'deal_id' => $validated['deal_id'] ?? null,
             'created_by' => $request->user()->id,
             'invoice_number' => $invoiceNumber,
             'title' => $validated['title'],
             'status' => CrmInvoice::STATUS_DRAFT,
-            'issue_date' => now(),
+            'invoice_date' => now(),
             'due_date' => $validated['due_date'],
             'tax_rate' => $validated['tax_rate'] ?? 0,
+            'discount_type' => $validated['discount_type'],
+            'discount_value' => $validated['discount_value'] ?? 0,
             'notes' => $validated['notes'],
-            'payment_terms' => $validated['payment_terms'],
+            'terms' => $validated['payment_terms'],
             'currency' => 'USD',
         ]);
 
@@ -154,10 +229,12 @@ class InvoiceController extends Controller
         foreach ($validated['items'] as $index => $item) {
             CrmInvoiceItem::create([
                 'invoice_id' => $invoice->id,
+                'product_id' => $item['product_id'] ?? null,
                 'description' => $item['description'],
                 'quantity' => $item['quantity'],
                 'unit_price' => $item['unit_price'],
-                'sort_order' => $index,
+                'discount_percent' => $item['discount_percent'] ?? 0,
+                'position' => $index,
             ]);
         }
 
@@ -167,6 +244,135 @@ class InvoiceController extends Controller
             ->with('success', 'Invoice created successfully.');
     }
 
+    /**
+     * Edit invoice form
+     */
+    public function edit(Request $request, Business $business, CrmInvoice $invoice)
+    {
+        if ($invoice->business_id !== $business->id) {
+            abort(404);
+        }
+
+        if (! $invoice->canBeEdited()) {
+            return redirect()->route('seller.business.crm.invoices.show', [$business, $invoice])
+                ->withErrors(['error' => 'This invoice cannot be edited.']);
+        }
+
+        $invoice->load(['contact', 'account', 'items.product']);
+
+        // Get all approved buyer businesses
+        $accounts = Business::where('type', 'buyer')
+            ->where('status', 'approved')
+            ->with('locations:id,business_id,name,is_primary')
+            ->orderBy('name')
+            ->select(['id', 'name', 'slug'])
+            ->get();
+
+        // Get open deals for linking
+        $deals = CrmDeal::forBusiness($business->id)->open()->get();
+
+        // No quotes dropdown in edit - already linked
+        $quotes = collect();
+
+        $selectedAccount = $invoice->account;
+        $selectedLocation = $invoice->location ?? null;
+        $selectedContact = $invoice->contact;
+        $locationContacts = collect();
+
+        return view('seller.crm.invoices.edit', compact(
+            'invoice',
+            'accounts',
+            'deals',
+            'quotes',
+            'business',
+            'selectedAccount',
+            'selectedLocation',
+            'selectedContact',
+            'locationContacts'
+        ));
+    }
+
+    /**
+     * Update invoice
+     */
+    public function update(Request $request, Business $business, CrmInvoice $invoice)
+    {
+        if ($invoice->business_id !== $business->id) {
+            abort(404);
+        }
+
+        if (! $invoice->canBeEdited()) {
+            return back()->withErrors(['error' => 'This invoice cannot be edited.']);
+        }
+
+        $validated = $request->validate([
+            'title' => 'required|string|max:255',
+            'contact_id' => 'required|exists:contacts,id',
+            'account_id' => 'nullable|exists:businesses,id',
+            'location_id' => 'nullable|exists:locations,id',
+            'deal_id' => 'nullable|exists:crm_deals,id',
+            'due_date' => 'required|date',
+            'tax_rate' => 'nullable|numeric|min:0|max:100',
+            'discount_type' => 'nullable|in:fixed,percentage',
+            'discount_value' => 'nullable|numeric|min:0',
+            'notes' => 'nullable|string|max:2000',
+            'payment_terms' => 'nullable|string|max:1000',
+            'items' => 'required|array|min:1',
+            'items.*.product_id' => 'nullable|exists:products,id',
+            'items.*.description' => 'required|string|max:500',
+            'items.*.quantity' => 'required|numeric|min:0.01',
+            'items.*.unit_price' => 'required|numeric|min:0',
+            'items.*.discount_percent' => 'nullable|numeric|min:0|max:100',
+        ]);
+
+        // SECURITY: Verify contact belongs to the account if account is provided
+        $contact = \App\Models\Contact::findOrFail($validated['contact_id']);
+        if (! empty($validated['account_id']) && $contact->business_id !== (int) $validated['account_id']) {
+            return back()->withErrors(['contact_id' => 'Contact must belong to the selected account.']);
+        }
+
+        // SECURITY: Verify deal belongs to business if provided
+        if (! empty($validated['deal_id'])) {
+            CrmDeal::where('id', $validated['deal_id'])
+                ->where('business_id', $business->id)
+                ->firstOrFail();
+        }
+
+        $invoice->update([
+            'contact_id' => $validated['contact_id'],
+            'account_id' => $validated['account_id'],
+            'location_id' => $validated['location_id'] ?? null,
+            'deal_id' => $validated['deal_id'] ?? null,
+            'title' => $validated['title'],
+            'due_date' => $validated['due_date'],
+            'tax_rate' => $validated['tax_rate'] ?? 0,
+            'discount_type' => $validated['discount_type'],
+            'discount_value' => $validated['discount_value'] ?? 0,
+            'notes' => $validated['notes'],
+            'terms' => $validated['payment_terms'],
+        ]);
+
+        // Delete existing items and recreate
+        $invoice->items()->delete();
+
+        foreach ($validated['items'] as $index => $item) {
+            CrmInvoiceItem::create([
+                'invoice_id' => $invoice->id,
+                'product_id' => $item['product_id'] ?? null,
+                'description' => $item['description'],
+                'quantity' => $item['quantity'],
+                'unit_price' => $item['unit_price'],
+                'discount_percent' => $item['discount_percent'] ?? 0,
+                'position' => $index,
+            ]);
+        }
+
+        $invoice->calculateTotals();
+
+        return redirect()->route('seller.business.crm.invoices.show', [$business, $invoice])
+            ->with('success', 'Invoice updated successfully.');
+    }
+
     /**
      * Send invoice to contact
      */
@@ -180,9 +386,31 @@ class InvoiceController extends Controller
             return back()->withErrors(['error' => 'This invoice cannot be sent.']);
         }
 
-        $invoice->send($request->user());
+        $validated = $request->validate([
+            'to' => 'required|email',
+            'cc' => 'nullable|string',
+            'message' => 'nullable|string|max:2000',
+        ]);
 
-        // TODO: Send email notification to contact
+        // Generate PDF
+        $invoice->load(['contact', 'account', 'location', 'deal', 'quote', 'order', 'items.product.brand', 'creator']);
+        $pdf = Pdf::loadView('pdfs.crm-invoice', [
+            'invoice' => $invoice,
+            'business' => $business,
+        ]);
+
+        // Send email
+        $ccEmails = [];
+        if (! empty($validated['cc'])) {
+            $ccEmails = array_filter(array_map('trim', explode(',', $validated['cc'])));
+        }
+
+        Mail::to($validated['to'])
+            ->cc($ccEmails)
+            ->send(new InvoiceMail($invoice, $business, $validated['message'] ?? null, $pdf->output()));
+
+        // Update status
+        $invoice->send($request->user());
 
         return back()->with('success', 'Invoice sent successfully.');
     }
@@ -259,8 +487,33 @@ class InvoiceController extends Controller
             abort(404);
         }
 
-        // TODO: Generate PDF
-        return back()->with('info', 'PDF generation coming soon.');
+        $invoice->load(['contact', 'account', 'location', 'deal', 'quote', 'order', 'items.product.brand', 'creator']);
+
+        $pdf = Pdf::loadView('pdfs.crm-invoice', [
+            'invoice' => $invoice,
+            'business' => $business,
+        ]);
+
+        return $pdf->download($invoice->invoice_number.'.pdf');
+    }
+
+    /**
+     * View invoice PDF inline
+     */
+    public function pdf(Request $request, Business $business, CrmInvoice $invoice)
+    {
+        if ($invoice->business_id !== $business->id) {
+            abort(404);
+        }
+
+        $invoice->load(['contact', 'account', 'location', 'deal', 'quote', 'order', 'items.product.brand', 'creator']);
+
+        $pdf = Pdf::loadView('pdfs.crm-invoice', [
+            'invoice' => $invoice,
+            'business' => $business,
+        ]);
+
+        return $pdf->stream($invoice->invoice_number.'.pdf');
     }
 
     /**

app/Http/Controllers/Seller/Crm/QuoteController.php

@@ -13,7 +13,6 @@ use App\Models\Crm\CrmQuoteItem;
 use App\Models\Location;
 use App\Models\Order;
 use App\Models\OrderItem;
-use App\Models\Product;
 use App\Services\Accounting\ArService;
 use Barryvdh\DomPDF\Facade\Pdf;
 use Illuminate\Http\Request;
@@ -38,8 +37,8 @@ class QuoteController extends Controller
 
         if ($request->filled('search')) {
             $query->where(function ($q) use ($request) {
-                $q->where('quote_number', 'like', "%{$request->search}%")
-                    ->orWhere('title', 'like', "%{$request->search}%");
+                $q->where('quote_number', 'ilike', "%{$request->search}%")
+                    ->orWhere('title', 'ilike', "%{$request->search}%");
             });
         }
 
@@ -174,7 +173,6 @@ class QuoteController extends Controller
             'tax_rate' => 'nullable|numeric|min:0|max:100',
             'terms' => 'nullable|string|max:5000',
             'notes' => 'nullable|string|max:2000',
-            'signature_requested' => 'boolean',
             'items' => 'required|array|min:1',
             'items.*.product_id' => 'nullable|exists:products,id',
             'items.*.description' => 'required|string|max:500',
@@ -210,13 +208,13 @@ class QuoteController extends Controller
             'quote_number' => $quoteNumber,
             'title' => $validated['title'],
             'status' => CrmQuote::STATUS_DRAFT,
+            'quote_date' => now(),
             'valid_until' => $validated['valid_until'] ?? now()->addDays($business->crm_quote_validity_days ?? 30),
             'discount_type' => $validated['discount_type'],
             'discount_value' => $validated['discount_value'],
             'tax_rate' => $validated['tax_rate'] ?? 0,
             'terms' => $validated['terms'] ?? $business->crm_default_terms,
             'notes' => $validated['notes'],
-            'signature_requested' => $validated['signature_requested'] ?? false,
             'currency' => 'USD',
         ]);
 
@@ -248,7 +246,7 @@ class QuoteController extends Controller
             abort(404);
         }
 
-        $quote->load(['contact', 'account', 'deal', 'creator', 'items.product', 'invoice', 'files']);
+        $quote->load(['contact', 'account', 'deal', 'creator', 'items.product.brand', 'invoice', 'files']);
 
         return view('seller.crm.quotes.show', compact('quote', 'business'));
     }
@@ -266,16 +264,9 @@ class QuoteController extends Controller
             return back()->withErrors(['error' => 'This quote cannot be edited.']);
         }
 
-        $quote->load('items');
+        $quote->load(['items.product', 'contact', 'account', 'deal']);
 
-        $contacts = Contact::where('business_id', $business->id)->get();
-        $accounts = Business::whereHas('ordersAsCustomer')->get();
-        $deals = CrmDeal::forBusiness($business->id)->open()->get();
-        $products = Product::whereHas('brand', fn ($q) => $q->where('business_id', $business->id))
-            ->where('is_active', true)
-            ->get();
-
-        return view('seller.crm.quotes.edit', compact('quote', 'contacts', 'accounts', 'deals', 'products', 'business'));
+        return view('seller.crm.quotes.edit', compact('quote', 'business'));
     }
 
     /**
@@ -590,7 +581,7 @@ class QuoteController extends Controller
             'sellerBusiness' => $business,
         ]);
 
-        return $pdf->inline("{$quote->quote_number}.pdf");
+        return $pdf->stream("{$quote->quote_number}.pdf");
     }
 
     /**

app/Http/Controllers/Seller/Crm/TaskController.php

@@ -97,7 +97,19 @@ class TaskController extends Controller
      */
     public function create(Request $request, Business $business)
     {
-        return view('seller.crm.tasks.create', compact('business'));
+        $teamMembers = User::whereHas('businesses', fn ($q) => $q->where('businesses.id', $business->id))->get();
+
+        // Prefill from query params (when creating task from contact/account/etc)
+        $prefill = [
+            'title' => $request->get('title'),
+            'business_id' => $request->get('business_id'),
+            'contact_id' => $request->get('contact_id'),
+            'opportunity_id' => $request->get('opportunity_id'),
+            'conversation_id' => $request->get('conversation_id'),
+            'order_id' => $request->get('order_id'),
+        ];
+
+        return view('seller.crm.tasks.create', compact('business', 'teamMembers', 'prefill'));
     }
 
     /**

app/Http/Controllers/Seller/Crm/ThreadController.php

@@ -2,17 +2,24 @@
 
 namespace App\Http\Controllers\Seller\Crm;
 
+use App\Events\CrmTypingIndicator;
 use App\Http\Controllers\Controller;
+use App\Models\AgentStatus;
 use App\Models\Business;
+use App\Models\ChatQuickReply;
+use App\Models\Contact;
 use App\Models\Crm\CrmActiveView;
 use App\Models\Crm\CrmChannel;
 use App\Models\Crm\CrmInternalNote;
 use App\Models\Crm\CrmThread;
+use App\Models\SalesRepAssignment;
 use App\Models\User;
 use App\Services\Crm\CrmAiService;
 use App\Services\Crm\CrmChannelService;
 use App\Services\Crm\CrmSlaService;
+use Illuminate\Http\JsonResponse;
 use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Storage;
 
 class ThreadController extends Controller
 {
@@ -164,9 +171,9 @@ class ThreadController extends Controller
 
         if ($request->filled('search')) {
             $query->where(function ($q) use ($request) {
-                $q->where('subject', 'like', "%{$request->search}%")
-                    ->orWhere('last_message_preview', 'like', "%{$request->search}%")
-                    ->orWhereHas('contact', fn ($c) => $c->where('name', 'like', "%{$request->search}%"));
+                $q->where('subject', 'ilike', "%{$request->search}%")
+                    ->orWhere('last_message_preview', 'ilike', "%{$request->search}%")
+                    ->orWhereHas('contact', fn ($c) => $c->where('name', 'ilike', "%{$request->search}%"));
             });
         }
 
@@ -446,4 +453,363 @@ class ThreadController extends Controller
             ]),
         ]);
     }
+
+    // ========================================
+    // API Endpoints for Real-Time Inbox
+    // ========================================
+
+    /**
+     * API: Get threads list for real-time updates
+     */
+    public function apiIndex(Request $request, Business $business): JsonResponse
+    {
+        $user = $request->user();
+
+        $query = CrmThread::forBusiness($business->id)
+            ->with(['contact:id,first_name,last_name,email,phone', 'assignee:id,name', 'channel:id,type,name', 'account:id,name'])
+            ->withCount('messages');
+
+        // Apply "my accounts" filter for sales reps
+        if ($request->boolean('my_accounts')) {
+            $query->forSalesRep($business->id, $user->id);
+        }
+
+        // Status filter
+        if ($request->filled('status') && $request->status !== 'all') {
+            $query->where('status', $request->status);
+        }
+
+        // Channel filter
+        if ($request->filled('channel') && $request->channel !== 'all') {
+            $query->where('last_channel_type', $request->channel);
+        }
+
+        // Assigned filter
+        if ($request->filled('assigned')) {
+            if ($request->assigned === 'me') {
+                $query->where('assigned_to', $user->id);
+            } elseif ($request->assigned === 'unassigned') {
+                $query->whereNull('assigned_to');
+            } elseif (is_numeric($request->assigned)) {
+                $query->where('assigned_to', $request->assigned);
+            }
+        }
+
+        // Search
+        if ($request->filled('search')) {
+            $search = $request->search;
+            $query->where(function ($q) use ($search) {
+                $q->where('subject', 'ilike', "%{$search}%")
+                    ->orWhere('last_message_preview', 'ilike', "%{$search}%")
+                    ->orWhereHas('contact', fn ($c) => $c->whereRaw("CONCAT(first_name, ' ', last_name) ILIKE ?", ["%{$search}%"]))
+                    ->orWhereHas('account', fn ($a) => $a->where('name', 'ilike', "%{$search}%"));
+            });
+        }
+
+        $threads = $query->orderByDesc('last_message_at')
+            ->limit($request->input('limit', 50))
+            ->get();
+
+        return response()->json([
+            'threads' => $threads->map(fn ($t) => [
+                'id' => $t->id,
+                'subject' => $t->subject,
+                'status' => $t->status,
+                'priority' => $t->priority,
+                'is_read' => $t->is_read,
+                'last_message_at' => $t->last_message_at?->toIso8601String(),
+                'last_message_preview' => $t->last_message_preview,
+                'last_message_direction' => $t->last_message_direction,
+                'last_channel_type' => $t->last_channel_type,
+                'contact' => $t->contact ? [
+                    'id' => $t->contact->id,
+                    'name' => $t->contact->getFullName(),
+                    'email' => $t->contact->email,
+                    'phone' => $t->contact->phone,
+                ] : null,
+                'account' => $t->account ? [
+                    'id' => $t->account->id,
+                    'name' => $t->account->name,
+                ] : null,
+                'assignee' => $t->assignee ? [
+                    'id' => $t->assignee->id,
+                    'name' => $t->assignee->name,
+                ] : null,
+                'messages_count' => $t->messages_count,
+            ]),
+        ]);
+    }
+
+    /**
+     * API: Get messages for a thread
+     */
+    public function apiMessages(Request $request, Business $business, CrmThread $thread): JsonResponse
+    {
+        if ($thread->business_id !== $business->id) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $query = $thread->messages()
+            ->with(['user:id,name', 'attachments'])
+            ->orderBy('created_at', 'asc');
+
+        // Pagination for infinite scroll
+        if ($request->filled('before_id')) {
+            $query->where('id', '<', $request->before_id);
+        }
+
+        $messages = $query->limit($request->input('limit', 50))->get();
+
+        // Mark thread as read
+        if ($messages->isNotEmpty()) {
+            $thread->markAsRead($request->user());
+        }
+
+        return response()->json([
+            'messages' => $messages->map(fn ($m) => [
+                'id' => $m->id,
+                'body' => $m->body,
+                'body_html' => $m->body_html,
+                'direction' => $m->direction,
+                'channel_type' => $m->channel_type,
+                'sender_id' => $m->user_id,
+                'sender_name' => $m->user?->name ?? ($m->direction === 'inbound' ? $thread->contact?->getFullName() : 'System'),
+                'status' => $m->status,
+                'created_at' => $m->created_at->toIso8601String(),
+                'attachments' => $m->attachments->map(fn ($a) => [
+                    'id' => $a->id,
+                    'filename' => $a->original_filename ?? $a->filename,
+                    'mime_type' => $a->mime_type,
+                    'size' => $a->size,
+                    'url' => Storage::disk($a->disk ?? 'minio')->url($a->path),
+                ]),
+            ]),
+            'has_more' => $messages->count() === $request->input('limit', 50),
+            'thread' => [
+                'id' => $thread->id,
+                'subject' => $thread->subject,
+                'status' => $thread->status,
+                'contact' => $thread->contact ? [
+                    'id' => $thread->contact->id,
+                    'name' => $thread->contact->getFullName(),
+                    'email' => $thread->contact->email,
+                    'phone' => $thread->contact->phone,
+                ] : null,
+            ],
+        ]);
+    }
+
+    /**
+     * API: Send typing indicator
+     */
+    public function typing(Request $request, Business $business, CrmThread $thread): JsonResponse
+    {
+        if ($thread->business_id !== $business->id) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $validated = $request->validate([
+            'is_typing' => 'required|boolean',
+        ]);
+
+        broadcast(new CrmTypingIndicator(
+            threadId: $thread->id,
+            userId: $request->user()->id,
+            userName: $request->user()->name,
+            isTyping: $validated['is_typing']
+        ))->toOthers();
+
+        // Update active view type
+        CrmActiveView::startViewing(
+            $thread,
+            $request->user(),
+            $validated['is_typing'] ? CrmActiveView::VIEW_TYPE_TYPING : CrmActiveView::VIEW_TYPE_VIEWING
+        );
+
+        return response()->json(['success' => true]);
+    }
+
+    /**
+     * API: Get quick replies
+     */
+    public function quickReplies(Request $request, Business $business): JsonResponse
+    {
+        $quickReplies = ChatQuickReply::where('business_id', $business->id)
+            ->where('is_active', true)
+            ->orderByDesc('usage_count')
+            ->orderBy('sort_order')
+            ->get()
+            ->groupBy('category');
+
+        return response()->json([
+            'quick_replies' => $quickReplies,
+        ]);
+    }
+
+    /**
+     * API: Use a quick reply (increment usage count)
+     */
+    public function useQuickReply(Request $request, Business $business, ChatQuickReply $quickReply): JsonResponse
+    {
+        if ($quickReply->business_id !== $business->id) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        // Increment usage count
+        $quickReply->increment('usage_count');
+
+        // Process template variables
+        $message = $quickReply->message;
+
+        if ($request->filled('contact_id')) {
+            $contact = Contact::find($request->contact_id);
+            if ($contact) {
+                $message = str_replace(
+                    ['{{name}}', '{{first_name}}', '{{last_name}}', '{{company}}'],
+                    [$contact->getFullName(), $contact->first_name, $contact->last_name, $contact->business?->name ?? ''],
+                    $message
+                );
+            }
+        }
+
+        return response()->json([
+            'message' => $message,
+            'label' => $quickReply->label,
+        ]);
+    }
+
+    /**
+     * API: Get contact details with email engagement
+     */
+    public function apiContact(Request $request, Business $business, CrmThread $thread): JsonResponse
+    {
+        if ($thread->business_id !== $business->id) {
+            return response()->json(['error' => 'Unauthorized'], 403);
+        }
+
+        $contact = $thread->contact;
+        if (! $contact) {
+            return response()->json(['contact' => null]);
+        }
+
+        // Get recent email engagement
+        $emailEngagement = [];
+        if (class_exists(\App\Models\Analytics\EmailInteraction::class)) {
+            $emailEngagement = \App\Models\Analytics\EmailInteraction::where(function ($q) use ($contact) {
+                $q->where('recipient_email', $contact->email);
+                if ($contact->user_id) {
+                    $q->orWhere('recipient_user_id', $contact->user_id);
+                }
+            })
+                ->whereNotNull('first_opened_at')
+                ->with('emailCampaign:id,subject')
+                ->orderByDesc('first_opened_at')
+                ->limit(10)
+                ->get()
+                ->map(fn ($i) => [
+                    'id' => $i->id,
+                    'campaign_subject' => $i->emailCampaign?->subject ?? 'Unknown Campaign',
+                    'opened_at' => $i->first_opened_at?->toIso8601String(),
+                    'open_count' => $i->open_count,
+                    'clicked_at' => $i->first_clicked_at?->toIso8601String(),
+                    'click_count' => $i->click_count,
+                ]);
+        }
+
+        // Get recent orders from this contact's account
+        $recentOrders = [];
+        if ($thread->account_id) {
+            $recentOrders = \App\Models\Order::where('business_id', $thread->account_id)
+                ->whereHas('items.product.brand', fn ($q) => $q->where('business_id', $business->id))
+                ->orderByDesc('created_at')
+                ->limit(5)
+                ->get()
+                ->map(fn ($o) => [
+                    'id' => $o->id,
+                    'hashid' => $o->hashid,
+                    'total' => $o->total,
+                    'status' => $o->status,
+                    'created_at' => $o->created_at->toIso8601String(),
+                ]);
+        }
+
+        return response()->json([
+            'contact' => [
+                'id' => $contact->id,
+                'name' => $contact->getFullName(),
+                'email' => $contact->email,
+                'phone' => $contact->phone,
+                'title' => $contact->title,
+                'contact_type' => $contact->contact_type,
+            ],
+            'account' => $thread->account ? [
+                'id' => $thread->account->id,
+                'name' => $thread->account->name,
+                'address' => $thread->account->full_address ?? null,
+            ] : null,
+            'email_engagement' => $emailEngagement,
+            'recent_orders' => $recentOrders,
+        ]);
+    }
+
+    /**
+     * Unified inbox view (Chatwoot-style)
+     */
+    public function unified(Request $request, Business $business)
+    {
+        $user = $request->user();
+
+        // Get initial threads
+        $query = CrmThread::forBusiness($business->id)
+            ->with(['contact:id,first_name,last_name,email,phone', 'assignee:id,name', 'account:id,name'])
+            ->withCount('messages')
+            ->orderByDesc('last_message_at')
+            ->limit(50);
+
+        $threads = $query->get();
+
+        // Get team members with their status
+        $teamMemberStatuses = AgentStatus::where('business_id', $business->id)
+            ->where('last_seen_at', '>=', now()->subMinutes(5))
+            ->pluck('status', 'user_id');
+
+        $teamMembers = User::whereHas('businesses', fn ($q) => $q->where('businesses.id', $business->id))
+            ->select('id', 'first_name', 'last_name')
+            ->get()
+            ->map(fn ($member) => [
+                'id' => $member->id,
+                'name' => trim($member->first_name.' '.$member->last_name),
+                'status' => $teamMemberStatuses[$member->id] ?? 'offline',
+            ]);
+
+        // Get agent status
+        $agentStatus = AgentStatus::where('business_id', $business->id)
+            ->where('user_id', $user->id)
+            ->first();
+
+        // Get quick replies
+        $quickReplies = ChatQuickReply::where('business_id', $business->id)
+            ->where('is_active', true)
+            ->orderByDesc('usage_count')
+            ->get()
+            ->groupBy('category');
+
+        // Get channels
+        $channels = $this->channelService->getAvailableChannels($business->id);
+
+        // Check if user has sales rep assignments (for "My Accounts" filter)
+        $hasSalesRepAssignments = SalesRepAssignment::where('business_id', $business->id)
+            ->where('user_id', $user->id)
+            ->exists();
+
+        return view('seller.crm.inbox.unified', compact(
+            'business',
+            'threads',
+            'teamMembers',
+            'agentStatus',
+            'quickReplies',
+            'channels',
+            'hasSalesRepAssignments'
+        ));
+    }
 }

app/Http/Controllers/Seller/Management/ApVendorsController.php

@@ -34,9 +34,9 @@ class ApVendorsController extends Controller
         if ($request->filled('search')) {
             $search = $request->search;
             $query->where(function ($q) use ($search) {
-                $q->where('name', 'like', "%{$search}%")
-                    ->orWhere('code', 'like', "%{$search}%")
-                    ->orWhere('contact_email', 'like', "%{$search}%");
+                $q->where('name', 'ilike', "%{$search}%")
+                    ->orWhere('code', 'ilike', "%{$search}%")
+                    ->orWhere('contact_email', 'ilike', "%{$search}%");
             });
         }
 
@@ -320,7 +320,7 @@ class ApVendorsController extends Controller
 
         // Check for uniqueness
         $count = ApVendor::where('business_id', $businessId)
-            ->where('code', 'like', "{$prefix}%")
+            ->where('code', 'ilike', "{$prefix}%")
             ->count();
 
         return $count > 0 ? "{$prefix}-{$count}" : $prefix;

app/Http/Controllers/Seller/Management/ChartOfAccountsController.php

@@ -42,8 +42,8 @@ class ChartOfAccountsController extends Controller
         if ($request->filled('search')) {
             $search = $request->search;
             $query->where(function ($q) use ($search) {
-                $q->where('account_number', 'like', "%{$search}%")
-                    ->orWhere('name', 'like', "%{$search}%");
+                $q->where('account_number', 'ilike', "%{$search}%")
+                    ->orWhere('name', 'ilike', "%{$search}%");
             });
         }
 

app/Http/Controllers/Seller/Management/RequisitionsApprovalController.php

@@ -63,8 +63,8 @@ class RequisitionsApprovalController extends Controller
         // Search
         if ($search = $request->get('search')) {
             $query->where(function ($q) use ($search) {
-                $q->where('requisition_number', 'like', "%{$search}%")
-                    ->orWhere('notes', 'like', "%{$search}%");
+                $q->where('requisition_number', 'ilike', "%{$search}%")
+                    ->orWhere('notes', 'ilike', "%{$search}%");
             });
         }
 

app/Http/Controllers/Seller/Processing/BiomassController.php

@@ -22,7 +22,7 @@ class BiomassController extends Controller
         }
 
         if ($request->filled('search')) {
-            $query->where('lot_number', 'like', '%'.$request->search.'%');
+            $query->where('lot_number', 'ilike', '%'.$request->search.'%');
         }
 
         $biomassLots = $query->paginate(25);

app/Http/Controllers/Seller/Processing/MaterialLotController.php

@@ -26,7 +26,7 @@ class MaterialLotController extends Controller
         }
 
         if ($request->filled('search')) {
-            $query->where('lot_number', 'like', '%'.$request->search.'%');
+            $query->where('lot_number', 'ilike', '%'.$request->search.'%');
         }
 
         $materialLots = $query->paginate(25);

app/Http/Controllers/Seller/Processing/ProcessingSalesOrderController.php

@@ -28,7 +28,7 @@ class ProcessingSalesOrderController extends Controller
         }
 
         if ($request->filled('search')) {
-            $query->where('order_number', 'like', '%'.$request->search.'%');
+            $query->where('order_number', 'ilike', '%'.$request->search.'%');
         }
 
         $salesOrders = $query->paginate(25);

app/Http/Controllers/Seller/Processing/ProcessingShipmentController.php

@@ -25,7 +25,7 @@ class ProcessingShipmentController extends Controller
         }
 
         if ($request->filled('search')) {
-            $query->where('shipment_number', 'like', '%'.$request->search.'%');
+            $query->where('shipment_number', 'ilike', '%'.$request->search.'%');
         }
 
         $shipments = $query->paginate(25);

app/Http/Controllers/Seller/ProductController.php

@@ -881,9 +881,9 @@ class ProductController extends Controller
             'content' => [
                 'description' => ['nullable', 'string', 'max:255'],
                 'tagline' => ['nullable', 'string', 'max:100'],
-                'long_description' => ['nullable', 'string', 'max:500'],
-                'consumer_long_description' => ['nullable', 'string', 'max:500'],
-                'buyer_long_description' => ['nullable', 'string', 'max:500'],
+                'long_description' => ['nullable', 'string'],
+                'consumer_long_description' => ['nullable', 'string'],
+                'buyer_long_description' => ['nullable', 'string'],
                 'product_link' => 'nullable|url|max:255',
                 'creatives_json' => 'nullable|json',
                 'seo_title' => ['nullable', 'string', 'max:70'],
@@ -923,10 +923,10 @@ class ProductController extends Controller
 
         // Define checkbox fields per tab
         $checkboxesByTab = [
-            'overview' => ['is_active', 'is_featured', 'sell_multiples', 'fractional_quantities', 'allow_sample', 'has_varieties'],
+            'overview' => ['is_active', 'is_featured', 'is_sellable', 'sell_multiples', 'fractional_quantities', 'allow_sample', 'has_varieties'],
             'pricing' => ['is_case', 'is_box'],
             'inventory' => ['sync_bamboo', 'low_stock_alert_enabled', 'is_assembly', 'show_inventory_to_buyers', 'has_varieties'],
-            'advanced' => ['is_sellable', 'is_fpr', 'is_raw_material'],
+            'advanced' => ['is_fpr', 'is_raw_material'],
         ];
 
         // Convert checkboxes to boolean - only for fields in current validation scope
@@ -938,7 +938,7 @@ class ProductController extends Controller
             if (array_key_exists($checkbox, $rules)) {
                 // Use boolean() for fields that send actual values (hidden inputs with 0/1)
                 // Use has() for traditional checkboxes that are absent when unchecked
-                $useBoolean = in_array($checkbox, ['is_assembly', 'is_raw_material', 'is_active', 'is_featured', 'low_stock_alert_enabled', 'has_varieties']);
+                $useBoolean = in_array($checkbox, ['is_assembly', 'is_raw_material', 'is_active', 'is_featured', 'is_sellable', 'low_stock_alert_enabled', 'has_varieties']);
                 $validated[$checkbox] = $useBoolean
                     ? $request->boolean($checkbox)
                     : $request->has($checkbox);

app/Http/Controllers/Seller/ProductImageController.php

@@ -29,16 +29,25 @@ class ProductImageController extends Controller
             'image' => 'required|image|mimes:jpeg,jpg,png|max:2048|dimensions:min_width=750,min_height=384', // 2MB max, 750x384 min
         ]);
 
-        // Check if product already has 8 images
-        if ($product->images()->count() >= 8) {
+        // Check if product already has 6 images
+        if ($product->images()->count() >= 6) {
             return response()->json([
                 'success' => false,
-                'message' => 'Maximum of 8 images allowed per product',
+                'message' => 'Maximum of 6 images allowed per product',
             ], 422);
         }
 
-        // Store the image using trait method
-        $path = $this->storeFile($request->file('image'), 'products');
+        // Build proper storage path: businesses/{business_slug}/brands/{brand_slug}/products/{sku}/images/
+        $brand = $product->brand;
+        $storagePath = sprintf(
+            'businesses/%s/brands/%s/products/%s/images',
+            $business->slug,
+            $brand->slug,
+            $product->sku
+        );
+
+        // Store the image with proper path
+        $path = $this->storeFile($request->file('image'), $storagePath);
 
         // Determine if this should be the primary image (first one)
         $isPrimary = $product->images()->count() === 0;
@@ -61,6 +70,8 @@ class ProductImageController extends Controller
                 'id' => $image->id,
                 'path' => $image->path,
                 'is_primary' => $image->is_primary,
+                'url' => route('image.product', ['product' => $product->hashid, 'width' => 400]),
+                'thumb_url' => route('image.product', ['product' => $product->hashid, 'width' => 80]),
             ],
         ]);
     }

app/Http/Controllers/Seller/PromotionController.php

@@ -16,17 +16,32 @@ class PromotionController extends Controller
         protected PromoCalculator $promoCalculator
     ) {}
 
-    public function index(Business $business)
+    public function index(Request $request, Business $business)
     {
         // TODO: Future deprecation - This global promotions page will be replaced by brand-scoped promotions
         // Once brand-scoped promotions are stable and rolled out, this route should redirect to:
         // return redirect()->route('seller.business.brands.promotions.index', [$business, $defaultBrand]);
         // Where $defaultBrand is determined by business context or user preference
 
-        $promotions = Promotion::where('business_id', $business->id)
-            ->withCount('products')
-            ->orderBy('created_at', 'desc')
-            ->get();
+        // Get brands for filter dropdown
+        $brands = \App\Models\Brand::where('business_id', $business->id)
+            ->orderBy('name')
+            ->get(['id', 'name', 'hashid']);
+
+        $query = Promotion::where('business_id', $business->id)
+            ->withCount('products');
+
+        // Filter by brand
+        if ($request->filled('brand')) {
+            $query->where('brand_id', $request->brand);
+        }
+
+        // Filter by status
+        if ($request->filled('status')) {
+            $query->where('status', $request->status);
+        }
+
+        $promotions = $query->orderBy('created_at', 'desc')->get();
 
         // Load pending recommendations with product data
         // Gracefully handle if promo_recommendations table doesn't exist yet
@@ -41,7 +56,7 @@ class PromotionController extends Controller
                 ->get();
         }
 
-        return view('seller.promotions.index', compact('business', 'promotions', 'recommendations'));
+        return view('seller.promotions.index', compact('business', 'promotions', 'recommendations', 'brands'));
     }
 
     public function create(Business $business)

app/Http/Controllers/Seller/Purchasing/RequisitionsController.php

@@ -44,8 +44,8 @@ class RequisitionsController extends Controller
 
         if ($search = $request->get('search')) {
             $query->where(function ($q) use ($search) {
-                $q->where('requisition_number', 'like', "%{$search}%")
-                    ->orWhere('notes', 'like', "%{$search}%");
+                $q->where('requisition_number', 'ilike', "%{$search}%")
+                    ->orWhere('notes', 'ilike', "%{$search}%");
             });
         }
 

app/Http/Controllers/Seller/Sales/AccountsController.php

@@ -0,0 +1,274 @@
+<?php
+
+namespace App\Http\Controllers\Seller\Sales;
+
+use App\Http\Controllers\Controller;
+use App\Models\AccountNote;
+use App\Models\Business;
+use App\Models\Order;
+use App\Models\SalesRepAssignment;
+use Illuminate\Http\Request;
+
+class AccountsController extends Controller
+{
+    /**
+     * My Accounts - list of accounts assigned to this sales rep
+     */
+    public function index(Request $request, Business $business)
+    {
+        $user = $request->user();
+
+        // Get account assignments with eager loading
+        $assignments = SalesRepAssignment::forBusiness($business->id)
+            ->forUser($user->id)
+            ->accounts()
+            ->with(['assignable', 'assignable.locations', 'assignable.contacts'])
+            ->get();
+
+        // Get account metrics in batch
+        $accountIds = $assignments->pluck('assignable_id');
+        $metrics = $this->getAccountMetrics($accountIds);
+
+        // Build account list with metrics
+        $accounts = $assignments->map(function ($assignment) use ($metrics) {
+            $accountId = $assignment->assignable_id;
+            $accountMetrics = $metrics[$accountId] ?? [];
+
+            return [
+                'assignment' => $assignment,
+                'account' => $assignment->assignable,
+                'metrics' => $accountMetrics,
+                'health' => $this->calculateHealth($accountMetrics),
+            ];
+        });
+
+        // Apply filters
+        $statusFilter = $request->get('status');
+        if ($statusFilter) {
+            $accounts = $accounts->filter(fn ($a) => $a['health']['status'] === $statusFilter);
+        }
+
+        // Sort by health priority (at_risk first)
+        $accounts = $accounts->sortBy(fn ($a) => $a['health']['priority'])->values();
+
+        return view('seller.sales.accounts.index', compact('business', 'accounts'));
+    }
+
+    /**
+     * Show account detail with full history
+     */
+    public function show(Request $request, Business $business, Business $account)
+    {
+        $user = $request->user();
+
+        // Verify user is assigned to this account
+        $assignment = SalesRepAssignment::forBusiness($business->id)
+            ->forUser($user->id)
+            ->where('assignable_type', Business::class)
+            ->where('assignable_id', $account->id)
+            ->first();
+
+        if (! $assignment) {
+            abort(403, 'You are not assigned to this account.');
+        }
+
+        // Get account details with relationships
+        $account->load(['locations', 'contacts']);
+
+        // Get order history
+        $orders = Order::where('business_id', $account->id)
+            ->with(['items.product.brand'])
+            ->orderByDesc('created_at')
+            ->limit(20)
+            ->get();
+
+        // Get account notes
+        $notes = AccountNote::forBusiness($business->id)
+            ->forAccount($account->id)
+            ->with('author')
+            ->orderByDesc('is_pinned')
+            ->orderByDesc('created_at')
+            ->get();
+
+        // Get account metrics
+        $metrics = $this->getAccountDetailMetrics($account);
+
+        return view('seller.sales.accounts.show', compact(
+            'business',
+            'account',
+            'assignment',
+            'orders',
+            'notes',
+            'metrics'
+        ));
+    }
+
+    /**
+     * Store a new account note
+     */
+    public function storeNote(Request $request, Business $business, Business $account)
+    {
+        $validated = $request->validate([
+            'note_type' => 'required|in:general,competitor,pain_point,opportunity,objection',
+            'content' => 'required|string|max:5000',
+        ]);
+
+        $note = AccountNote::create([
+            'business_id' => $business->id,
+            'account_id' => $account->id,
+            'user_id' => $request->user()->id,
+            'note_type' => $validated['note_type'],
+            'content' => $validated['content'],
+        ]);
+
+        return back()->with('success', 'Note added successfully.');
+    }
+
+    /**
+     * Toggle note pinned status
+     */
+    public function toggleNotePin(Request $request, Business $business, AccountNote $note)
+    {
+        // Verify note belongs to this business
+        if ($note->business_id !== $business->id) {
+            abort(403);
+        }
+
+        $note->is_pinned = ! $note->is_pinned;
+        $note->save();
+
+        return back()->with('success', $note->is_pinned ? 'Note pinned.' : 'Note unpinned.');
+    }
+
+    /**
+     * Delete an account note
+     */
+    public function destroyNote(Request $request, Business $business, AccountNote $note)
+    {
+        // Verify note belongs to this business
+        if ($note->business_id !== $business->id) {
+            abort(403);
+        }
+
+        // Only allow deletion by author or admin
+        if ($note->user_id !== $request->user()->id && ! $request->user()->isAdmin()) {
+            abort(403);
+        }
+
+        $note->delete();
+
+        return back()->with('success', 'Note deleted.');
+    }
+
+    /**
+     * Get batch metrics for multiple accounts
+     */
+    protected function getAccountMetrics($accountIds): array
+    {
+        if ($accountIds->isEmpty()) {
+            return [];
+        }
+
+        $metrics = Order::whereIn('business_id', $accountIds)
+            ->where('status', 'completed')
+            ->groupBy('business_id')
+            ->selectRaw('
+                business_id,
+                COUNT(*) as order_count,
+                SUM(total) as total_revenue,
+                MAX(created_at) as last_order_date
+            ')
+            ->get()
+            ->keyBy('business_id');
+
+        // Get 4-week rolling revenue
+        $recentRevenue = Order::whereIn('business_id', $accountIds)
+            ->where('status', 'completed')
+            ->where('created_at', '>=', now()->subWeeks(4))
+            ->groupBy('business_id')
+            ->selectRaw('business_id, SUM(total) as four_week_revenue')
+            ->pluck('four_week_revenue', 'business_id');
+
+        return $accountIds->mapWithKeys(function ($id) use ($metrics, $recentRevenue) {
+            $m = $metrics[$id] ?? null;
+
+            return [$id => [
+                'order_count' => $m?->order_count ?? 0,
+                'total_revenue' => ($m?->total_revenue ?? 0) / 100,
+                'four_week_revenue' => ($recentRevenue[$id] ?? 0) / 100,
+                'last_order_date' => $m?->last_order_date,
+                'days_since_order' => $m?->last_order_date
+                    ? now()->diffInDays($m->last_order_date)
+                    : null,
+            ]];
+        })->all();
+    }
+
+    /**
+     * Get detailed metrics for a single account
+     */
+    protected function getAccountDetailMetrics(Business $account): array
+    {
+        $orders = Order::where('business_id', $account->id)
+            ->where('status', 'completed')
+            ->get();
+
+        if ($orders->isEmpty()) {
+            return [
+                'lifetime_revenue' => 0,
+                'lifetime_orders' => 0,
+                'avg_order_value' => 0,
+                'four_week_revenue' => 0,
+                'last_order_date' => null,
+                'days_since_order' => null,
+                'avg_order_interval' => null,
+            ];
+        }
+
+        $lifetime = $orders->sum('total') / 100;
+        $recentOrders = $orders->where('created_at', '>=', now()->subWeeks(4));
+        $fourWeekRevenue = $recentOrders->sum('total') / 100;
+
+        // Calculate average order interval
+        $sortedDates = $orders->pluck('created_at')->sort()->values();
+        $intervals = [];
+        for ($i = 1; $i < $sortedDates->count(); $i++) {
+            $intervals[] = $sortedDates[$i]->diffInDays($sortedDates[$i - 1]);
+        }
+        $avgInterval = count($intervals) > 0 ? array_sum($intervals) / count($intervals) : null;
+
+        return [
+            'lifetime_revenue' => $lifetime,
+            'lifetime_orders' => $orders->count(),
+            'avg_order_value' => $orders->count() > 0 ? $lifetime / $orders->count() : 0,
+            'four_week_revenue' => $fourWeekRevenue,
+            'last_order_date' => $orders->max('created_at'),
+            'days_since_order' => $orders->max('created_at')
+                ? now()->diffInDays($orders->max('created_at'))
+                : null,
+            'avg_order_interval' => $avgInterval ? round($avgInterval) : null,
+        ];
+    }
+
+    /**
+     * Calculate health status
+     */
+    protected function calculateHealth(array $metrics): array
+    {
+        $days = $metrics['days_since_order'] ?? null;
+
+        if ($days === null) {
+            return ['status' => 'new', 'label' => 'New', 'color' => 'info', 'priority' => 2];
+        }
+
+        if ($days >= 60) {
+            return ['status' => 'at_risk', 'label' => 'At Risk', 'color' => 'error', 'priority' => 0];
+        }
+
+        if ($days >= 30) {
+            return ['status' => 'needs_attention', 'label' => 'Needs Attention', 'color' => 'warning', 'priority' => 1];
+        }
+
+        return ['status' => 'healthy', 'label' => 'Healthy', 'color' => 'success', 'priority' => 3];
+    }
+}

app/Http/Controllers/Seller/Sales/CommissionController.php

@@ -0,0 +1,261 @@
+<?php
+
+namespace App\Http\Controllers\Seller\Sales;
+
+use App\Http\Controllers\Controller;
+use App\Models\Business;
+use App\Models\SalesCommission;
+use App\Models\SalesCommissionRate;
+use App\Models\User;
+use Illuminate\Http\Request;
+
+class CommissionController extends Controller
+{
+    /**
+     * Commission dashboard for sales rep - see their earnings
+     */
+    public function index(Request $request, Business $business)
+    {
+        $user = $request->user();
+
+        // Get commission summary
+        $summary = $this->getCommissionSummary($business, $user);
+
+        // Get recent commissions
+        $commissions = SalesCommission::forBusiness($business->id)
+            ->forUser($user->id)
+            ->with(['order', 'order.business'])
+            ->orderByDesc('created_at')
+            ->paginate(20);
+
+        // Get commission rates for this user
+        $rates = SalesCommissionRate::forBusiness($business->id)
+            ->where(function ($q) use ($user) {
+                $q->whereNull('user_id')
+                    ->orWhere('user_id', $user->id);
+            })
+            ->active()
+            ->effective()
+            ->orderBy('rate_type')
+            ->get();
+
+        return view('seller.sales.commissions.index', compact(
+            'business',
+            'summary',
+            'commissions',
+            'rates'
+        ));
+    }
+
+    /**
+     * Admin view - manage all commission rates and approve commissions
+     */
+    public function manage(Request $request, Business $business)
+    {
+        // Get pending commissions
+        $pendingCommissions = SalesCommission::forBusiness($business->id)
+            ->pending()
+            ->with(['salesRep', 'order', 'order.business'])
+            ->orderByDesc('created_at')
+            ->get();
+
+        // Get approved commissions ready for payment
+        $approvedCommissions = SalesCommission::forBusiness($business->id)
+            ->approved()
+            ->with(['salesRep', 'order'])
+            ->orderByDesc('approved_at')
+            ->get();
+
+        // Get commission rates
+        $rates = SalesCommissionRate::forBusiness($business->id)
+            ->with('user')
+            ->orderBy('rate_type')
+            ->orderBy('user_id')
+            ->get();
+
+        // Get sales reps for rate assignment
+        $salesReps = $this->getAvailableSalesReps($business);
+
+        // Summary stats
+        $stats = [
+            'pending_count' => $pendingCommissions->count(),
+            'pending_total' => $pendingCommissions->sum('commission_amount') / 100,
+            'approved_count' => $approvedCommissions->count(),
+            'approved_total' => $approvedCommissions->sum('commission_amount') / 100,
+            'paid_this_month' => SalesCommission::forBusiness($business->id)
+                ->paid()
+                ->whereMonth('paid_at', now()->month)
+                ->whereYear('paid_at', now()->year)
+                ->sum('commission_amount') / 100,
+        ];
+
+        return view('seller.sales.commissions.manage', compact(
+            'business',
+            'pendingCommissions',
+            'approvedCommissions',
+            'rates',
+            'salesReps',
+            'stats'
+        ));
+    }
+
+    /**
+     * Approve a commission
+     */
+    public function approve(Request $request, Business $business, SalesCommission $commission)
+    {
+        if ($commission->business_id !== $business->id) {
+            abort(403);
+        }
+
+        $commission->approve($request->user());
+
+        return back()->with('success', 'Commission approved.');
+    }
+
+    /**
+     * Bulk approve commissions
+     */
+    public function bulkApprove(Request $request, Business $business)
+    {
+        $validated = $request->validate([
+            'commission_ids' => 'required|array',
+            'commission_ids.*' => 'exists:sales_commissions,id',
+        ]);
+
+        $count = SalesCommission::forBusiness($business->id)
+            ->whereIn('id', $validated['commission_ids'])
+            ->pending()
+            ->update([
+                'status' => SalesCommission::STATUS_APPROVED,
+                'approved_at' => now(),
+                'approved_by' => $request->user()->id,
+            ]);
+
+        return back()->with('success', "{$count} commissions approved.");
+    }
+
+    /**
+     * Mark commissions as paid
+     */
+    public function markPaid(Request $request, Business $business)
+    {
+        $validated = $request->validate([
+            'commission_ids' => 'required|array',
+            'commission_ids.*' => 'exists:sales_commissions,id',
+            'payment_reference' => 'nullable|string|max:255',
+        ]);
+
+        $count = SalesCommission::forBusiness($business->id)
+            ->whereIn('id', $validated['commission_ids'])
+            ->approved()
+            ->update([
+                'status' => SalesCommission::STATUS_PAID,
+                'paid_at' => now(),
+                'payment_reference' => $validated['payment_reference'] ?? null,
+            ]);
+
+        return back()->with('success', "{$count} commissions marked as paid.");
+    }
+
+    /**
+     * Store a new commission rate
+     */
+    public function storeRate(Request $request, Business $business)
+    {
+        $validated = $request->validate([
+            'user_id' => 'nullable|exists:users,id',
+            'rate_type' => 'required|in:default,account,product,brand',
+            'commission_percent' => 'required|numeric|min:0|max:100',
+            'effective_from' => 'required|date',
+            'effective_to' => 'nullable|date|after:effective_from',
+        ]);
+
+        SalesCommissionRate::create([
+            'business_id' => $business->id,
+            'user_id' => $validated['user_id'],
+            'rate_type' => $validated['rate_type'],
+            'commission_percent' => $validated['commission_percent'],
+            'effective_from' => $validated['effective_from'],
+            'effective_to' => $validated['effective_to'] ?? null,
+            'is_active' => true,
+        ]);
+
+        return back()->with('success', 'Commission rate created.');
+    }
+
+    /**
+     * Update a commission rate
+     */
+    public function updateRate(Request $request, Business $business, SalesCommissionRate $rate)
+    {
+        if ($rate->business_id !== $business->id) {
+            abort(403);
+        }
+
+        $validated = $request->validate([
+            'commission_percent' => 'required|numeric|min:0|max:100',
+            'effective_to' => 'nullable|date',
+            'is_active' => 'boolean',
+        ]);
+
+        $rate->update([
+            'commission_percent' => $validated['commission_percent'],
+            'effective_to' => $validated['effective_to'] ?? null,
+            'is_active' => $validated['is_active'] ?? true,
+        ]);
+
+        return back()->with('success', 'Commission rate updated.');
+    }
+
+    /**
+     * Delete a commission rate
+     */
+    public function destroyRate(Request $request, Business $business, SalesCommissionRate $rate)
+    {
+        if ($rate->business_id !== $business->id) {
+            abort(403);
+        }
+
+        // Don't delete if commissions reference this rate
+        if ($rate->commissions()->exists()) {
+            $rate->update(['is_active' => false]);
+
+            return back()->with('warning', 'Rate deactivated (has existing commissions).');
+        }
+
+        $rate->delete();
+
+        return back()->with('success', 'Commission rate deleted.');
+    }
+
+    /**
+     * Get commission summary for a user
+     */
+    protected function getCommissionSummary(Business $business, User $user): array
+    {
+        $baseQuery = SalesCommission::forBusiness($business->id)->forUser($user->id);
+
+        return [
+            'pending' => (clone $baseQuery)->pending()->sum('commission_amount') / 100,
+            'approved' => (clone $baseQuery)->approved()->sum('commission_amount') / 100,
+            'paid_this_month' => (clone $baseQuery)
+                ->paid()
+                ->whereMonth('paid_at', now()->month)
+                ->whereYear('paid_at', now()->year)
+                ->sum('commission_amount') / 100,
+            'paid_total' => (clone $baseQuery)->paid()->sum('commission_amount') / 100,
+            'total_orders' => (clone $baseQuery)->count(),
+        ];
+    }
+
+    /**
+     * Get available sales reps for this business
+     */
+    protected function getAvailableSalesReps(Business $business)
+    {
+        return User::whereHas('businesses', function ($q) use ($business) {
+            $q->where('businesses.id', $business->id);
+        })->orderBy('name')->get();
+    }
+}

app/Http/Controllers/Seller/Sales/CompetitorController.php

@@ -0,0 +1,153 @@
+<?php
+
+namespace App\Http\Controllers\Seller\Sales;
+
+use App\Http\Controllers\Controller;
+use App\Models\Business;
+use App\Models\CompetitorReplacement;
+use App\Models\Product;
+use Illuminate\Http\Request;
+
+class CompetitorController extends Controller
+{
+    /**
+     * List competitor replacements - when you see competitor X, pitch product Y
+     */
+    public function index(Request $request, Business $business)
+    {
+        $replacements = CompetitorReplacement::forBusiness($business->id)
+            ->with(['product', 'product.brand', 'creator'])
+            ->orderBy('competitor_name')
+            ->get()
+            ->groupBy('competitor_name');
+
+        // Get products for the add form
+        $products = Product::whereHas('brand', function ($q) use ($business) {
+            $q->where('business_id', $business->id);
+        })
+            ->with('brand')
+            ->orderBy('name')
+            ->get();
+
+        // Get unique competitor names for filtering
+        $competitors = CompetitorReplacement::forBusiness($business->id)
+            ->distinct()
+            ->pluck('competitor_name')
+            ->sort();
+
+        return view('seller.sales.competitors.index', compact(
+            'business',
+            'replacements',
+            'products',
+            'competitors'
+        ));
+    }
+
+    /**
+     * Store a new competitor replacement mapping
+     */
+    public function store(Request $request, Business $business)
+    {
+        $validated = $request->validate([
+            'competitor_name' => 'required|string|max:255',
+            'competitor_product_name' => 'nullable|string|max:255',
+            'cannaiq_product_id' => 'nullable|string|max:255',
+            'product_id' => 'required|exists:products,id',
+            'advantage_notes' => 'nullable|string|max:2000',
+        ]);
+
+        // Verify product belongs to this business
+        $product = Product::whereHas('brand', function ($q) use ($business) {
+            $q->where('business_id', $business->id);
+        })->findOrFail($validated['product_id']);
+
+        CompetitorReplacement::create([
+            'business_id' => $business->id,
+            'cannaiq_product_id' => $validated['cannaiq_product_id'] ?? uniqid('manual_'),
+            'competitor_name' => $validated['competitor_name'],
+            'competitor_product_name' => $validated['competitor_product_name'],
+            'product_id' => $product->id,
+            'advantage_notes' => $validated['advantage_notes'],
+            'created_by' => $request->user()->id,
+        ]);
+
+        return back()->with('success', 'Competitor replacement added.');
+    }
+
+    /**
+     * Update a competitor replacement
+     */
+    public function update(Request $request, Business $business, CompetitorReplacement $replacement)
+    {
+        if ($replacement->business_id !== $business->id) {
+            abort(403);
+        }
+
+        $validated = $request->validate([
+            'competitor_product_name' => 'nullable|string|max:255',
+            'product_id' => 'required|exists:products,id',
+            'advantage_notes' => 'nullable|string|max:2000',
+        ]);
+
+        // Verify product belongs to this business
+        $product = Product::whereHas('brand', function ($q) use ($business) {
+            $q->where('business_id', $business->id);
+        })->findOrFail($validated['product_id']);
+
+        $replacement->update([
+            'competitor_product_name' => $validated['competitor_product_name'],
+            'product_id' => $product->id,
+            'advantage_notes' => $validated['advantage_notes'],
+        ]);
+
+        return back()->with('success', 'Replacement updated.');
+    }
+
+    /**
+     * Delete a competitor replacement
+     */
+    public function destroy(Request $request, Business $business, CompetitorReplacement $replacement)
+    {
+        if ($replacement->business_id !== $business->id) {
+            abort(403);
+        }
+
+        $replacement->delete();
+
+        return back()->with('success', 'Replacement deleted.');
+    }
+
+    /**
+     * Quick lookup - get our replacement for a competitor product
+     */
+    public function lookup(Request $request, Business $business)
+    {
+        $competitorName = $request->get('competitor');
+        $productName = $request->get('product');
+
+        $query = CompetitorReplacement::forBusiness($business->id)
+            ->with(['product', 'product.brand']);
+
+        if ($competitorName) {
+            $query->where('competitor_name', 'ILIKE', "%{$competitorName}%");
+        }
+
+        if ($productName) {
+            $query->where('competitor_product_name', 'ILIKE', "%{$productName}%");
+        }
+
+        $replacements = $query->limit(10)->get();
+
+        return response()->json([
+            'replacements' => $replacements->map(fn ($r) => [
+                'id' => $r->id,
+                'competitor' => $r->competitor_name,
+                'competitor_product' => $r->competitor_product_name,
+                'our_product' => $r->product->name,
+                'our_sku' => $r->product->sku,
+                'advantage' => $r->advantage_notes,
+                'pitch' => $r->getPitchSummary(),
+            ]),
+        ]);
+    }
+}

app/Http/Controllers/Seller/Sales/DashboardController.php

@@ -0,0 +1,285 @@
+<?php
+
+namespace App\Http\Controllers\Seller\Sales;
+
+use App\Http\Controllers\Controller;
+use App\Models\Business;
+use App\Models\Order;
+use App\Models\SalesRepAssignment;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Cache;
+use Illuminate\Support\Facades\DB;
+
+class DashboardController extends Controller
+{
+    /**
+     * Sales Rep Dashboard - My Accounts with health status
+     */
+    public function index(Request $request, Business $business)
+    {
+        $user = $request->user();
+
+        // Cache dashboard data for 5 minutes
+        $cacheKey = "sales_dashboard_{$business->id}_{$user->id}";
+
+        $data = Cache::remember($cacheKey, 300, function () use ($business, $user) {
+            return $this->getDashboardData($business, $user);
+        });
+
+        $data['business'] = $business;
+
+        return view('seller.sales.dashboard.index', $data);
+    }
+
+    /**
+     * My Accounts view - accounts assigned to this sales rep
+     */
+    public function myAccounts(Request $request, Business $business)
+    {
+        $user = $request->user();
+
+        // Get account assignments for this user
+        $assignments = SalesRepAssignment::forBusiness($business->id)
+            ->forUser($user->id)
+            ->accounts()
+            ->with(['assignable', 'assignable.locations'])
+            ->get();
+
+        // Get account IDs
+        $accountIds = $assignments->pluck('assignable_id');
+
+        // Calculate account health metrics in a single efficient query
+        $accountMetrics = $this->getAccountMetrics($accountIds);
+
+        // Combine assignments with metrics
+        $accounts = $assignments->map(function ($assignment) use ($accountMetrics) {
+            $accountId = $assignment->assignable_id;
+            $metrics = $accountMetrics[$accountId] ?? [];
+
+            return [
+                'assignment' => $assignment,
+                'account' => $assignment->assignable,
+                'metrics' => $metrics,
+                'health_status' => $this->calculateHealthStatus($metrics),
+            ];
+        })->sortBy(fn ($a) => $a['health_status']['priority']);
+
+        return view('seller.sales.accounts.index', compact('business', 'accounts'));
+    }
+
+    /**
+     * Get dashboard data
+     */
+    protected function getDashboardData(Business $business, $user): array
+    {
+        // Get assigned accounts count
+        $accountAssignments = SalesRepAssignment::forBusiness($business->id)
+            ->forUser($user->id)
+            ->accounts()
+            ->count();
+
+        // Get assigned locations count
+        $locationAssignments = SalesRepAssignment::forBusiness($business->id)
+            ->forUser($user->id)
+            ->locations()
+            ->count();
+
+        // Get accounts needing attention (no order in 30+ days)
+        $needsAttention = $this->getAccountsNeedingAttention($business, $user);
+
+        // Get accounts at risk (no order in 60+ days)
+        $atRisk = $this->getAccountsAtRisk($business, $user);
+
+        // Get recent orders for assigned accounts
+        $recentOrders = $this->getRecentOrders($business, $user, 10);
+
+        // Get commission summary
+        $commissionSummary = $this->getCommissionSummary($business, $user);
+
+        return [
+            'stats' => [
+                'assigned_accounts' => $accountAssignments,
+                'assigned_locations' => $locationAssignments,
+                'needs_attention' => $needsAttention->count(),
+                'at_risk' => $atRisk->count(),
+            ],
+            'needs_attention' => $needsAttention,
+            'at_risk' => $atRisk,
+            'recent_orders' => $recentOrders,
+            'commission_summary' => $commissionSummary,
+        ];
+    }
+
+    /**
+     * Get account metrics for multiple accounts efficiently
+     */
+    protected function getAccountMetrics($accountIds): array
+    {
+        if ($accountIds->isEmpty()) {
+            return [];
+        }
+
+        // Get order metrics per account
+        $orderMetrics = Order::whereIn('business_id', $accountIds)
+            ->where('status', 'completed')
+            ->groupBy('business_id')
+            ->selectRaw('business_id,
+                COUNT(*) as order_count,
+                SUM(total) as total_revenue,
+                MAX(created_at) as last_order_date,
+                AVG(EXTRACT(EPOCH FROM (created_at - LAG(created_at) OVER (PARTITION BY business_id ORDER BY created_at)))) as avg_order_interval_seconds
+            ')
+            ->get()
+            ->keyBy('business_id');
+
+        return $orderMetrics->mapWithKeys(function ($metrics, $accountId) {
+            return [$accountId => [
+                'order_count' => $metrics->order_count,
+                'total_revenue' => $metrics->total_revenue ?? 0,
+                'last_order_date' => $metrics->last_order_date,
+                'days_since_last_order' => $metrics->last_order_date
+                    ? now()->diffInDays($metrics->last_order_date)
+                    : null,
+                'avg_order_interval_days' => $metrics->avg_order_interval_seconds
+                    ? round($metrics->avg_order_interval_seconds / 86400)
+                    : null,
+            ]];
+        })->all();
+    }
+
+    /**
+     * Calculate health status based on metrics
+     */
+    protected function calculateHealthStatus(array $metrics): array
+    {
+        $daysSinceOrder = $metrics['days_since_last_order'] ?? null;
+        $avgInterval = $metrics['avg_order_interval_days'] ?? 30;
+
+        if ($daysSinceOrder === null) {
+            return [
+                'status' => 'new',
+                'label' => 'New Account',
+                'color' => 'info',
+                'priority' => 2,
+            ];
+        }
+
+        // At risk: More than 2x their average order interval, or 60+ days
+        if ($daysSinceOrder >= max($avgInterval * 2, 60)) {
+            return [
+                'status' => 'at_risk',
+                'label' => 'At Risk',
+                'color' => 'error',
+                'priority' => 0,
+            ];
+        }
+
+        // Needs attention: More than 1.5x their average order interval, or 30+ days
+        if ($daysSinceOrder >= max($avgInterval * 1.5, 30)) {
+            return [
+                'status' => 'needs_attention',
+                'label' => 'Needs Attention',
+                'color' => 'warning',
+                'priority' => 1,
+            ];
+        }
+
+        return [
+            'status' => 'healthy',
+            'label' => 'Healthy',
+            'color' => 'success',
+            'priority' => 3,
+        ];
+    }
+
+    /**
+     * Get accounts needing attention (no order in 30-59 days)
+     */
+    protected function getAccountsNeedingAttention(Business $business, $user)
+    {
+        $assignedAccountIds = SalesRepAssignment::forBusiness($business->id)
+            ->forUser($user->id)
+            ->accounts()
+            ->pluck('assignable_id');
+
+        return Business::whereIn('id', $assignedAccountIds)
+            ->whereHas('orders', function ($q) {
+                $q->where('status', 'completed')
+                    ->where('created_at', '<', now()->subDays(30))
+                    ->where('created_at', '>=', now()->subDays(60));
+            })
+            ->orWhereDoesntHave('orders')
+            ->with('locations')
+            ->limit(10)
+            ->get();
+    }
+
+    /**
+     * Get accounts at risk (no order in 60+ days)
+     */
+    protected function getAccountsAtRisk(Business $business, $user)
+    {
+        $assignedAccountIds = SalesRepAssignment::forBusiness($business->id)
+            ->forUser($user->id)
+            ->accounts()
+            ->pluck('assignable_id');
+
+        return Business::whereIn('id', $assignedAccountIds)
+            ->whereHas('orders', function ($q) {
+                $q->where('status', 'completed')
+                    ->where('created_at', '<', now()->subDays(60));
+            })
+            ->with('locations')
+            ->limit(10)
+            ->get();
+    }
+
+    /**
+     * Get recent orders for assigned accounts
+     */
+    protected function getRecentOrders(Business $business, $user, int $limit)
+    {
+        $assignedAccountIds = SalesRepAssignment::forBusiness($business->id)
+            ->forUser($user->id)
+            ->accounts()
+            ->pluck('assignable_id');
+
+        return Order::whereIn('business_id', $assignedAccountIds)
+            ->with(['business', 'items.product'])
+            ->orderByDesc('created_at')
+            ->limit($limit)
+            ->get();
+    }
+
+    /**
+     * Get commission summary for the current user
+     */
+    protected function getCommissionSummary(Business $business, $user): array
+    {
+        $pendingCommission = DB::table('sales_commissions')
+            ->where('business_id', $business->id)
+            ->where('user_id', $user->id)
+            ->where('status', 'pending')
+            ->sum('commission_amount');
+
+        $approvedCommission = DB::table('sales_commissions')
+            ->where('business_id', $business->id)
+            ->where('user_id', $user->id)
+            ->where('status', 'approved')
+            ->sum('commission_amount');
+
+        $paidThisMonth = DB::table('sales_commissions')
+            ->where('business_id', $business->id)
+            ->where('user_id', $user->id)
+            ->where('status', 'paid')
+            ->whereMonth('paid_at', now()->month)
+            ->whereYear('paid_at', now()->year)
+            ->sum('commission_amount');
+
+        return [
+            'pending' => $pendingCommission / 100,
+            'approved' => $approvedCommission / 100,
+            'paid_this_month' => $paidThisMonth / 100,
+        ];
+    }
+}

app/Http/Controllers/Seller/Sales/ExportController.php

@@ -0,0 +1,334 @@
+<?php
+
+namespace App\Http\Controllers\Seller\Sales;
+
+use App\Http\Controllers\Controller;
+use App\Models\Business;
+use App\Models\Crm\CrmLead;
+use App\Models\Order;
+use App\Models\SalesRepAssignment;
+use Illuminate\Support\Facades\Auth;
+use Illuminate\Support\Str;
+use Symfony\Component\HttpFoundation\StreamedResponse;
+
+class ExportController extends Controller
+{
+    /**
+     * Export accounts assigned to the current sales rep as CSV.
+     */
+    public function accounts(Business $business): StreamedResponse
+    {
+        $user = Auth::user();
+
+        // Get assigned account IDs
+        $assignedAccountIds = SalesRepAssignment::where('business_id', $business->id)
+            ->where('user_id', $user->id)
+            ->where('assignable_type', Business::class)
+            ->pluck('assignable_id');
+
+        $accounts = Business::whereIn('id', $assignedAccountIds)
+            ->with(['locations', 'contacts'])
+            ->get();
+
+        $filename = 'my-accounts-'.now()->format('Y-m-d').'.csv';
+
+        return $this->streamCsv($filename, function () use ($accounts, $business) {
+            $handle = fopen('php://output', 'w');
+
+            // Header row
+            fputcsv($handle, [
+                'Account Name',
+                'Status',
+                'Primary Location',
+                'City',
+                'State',
+                'ZIP',
+                'Primary Contact',
+                'Email',
+                'Phone',
+                'Last Order Date',
+                'Last Order Total',
+                'Days Since Order',
+            ]);
+
+            foreach ($accounts as $account) {
+                $location = $account->locations->first();
+                $contact = $account->contacts->first();
+
+                // Get last order
+                $lastOrder = Order::where('business_id', $account->id)
+                    ->whereHas('items.product.brand', fn ($q) => $q->where('business_id', $business->id))
+                    ->orderBy('created_at', 'desc')
+                    ->first();
+
+                fputcsv($handle, [
+                    $account->name,
+                    $account->status ?? 'active',
+                    $location?->name ?? '',
+                    $location?->city ?? '',
+                    $location?->state ?? '',
+                    $location?->zipcode ?? '',
+                    $contact?->name ?? '',
+                    $contact?->email ?? '',
+                    $contact?->phone ?? '',
+                    $lastOrder?->created_at?->format('Y-m-d') ?? '',
+                    $lastOrder ? '$'.number_format($lastOrder->total / 100, 2) : '',
+                    $lastOrder ? now()->diffInDays($lastOrder->created_at) : '',
+                ]);
+            }
+
+            fclose($handle);
+        });
+    }
+
+    /**
+     * Export a single account's order history for meeting prep.
+     */
+    public function accountHistory(Business $business, Business $account): StreamedResponse
+    {
+        // Verify assignment
+        $isAssigned = SalesRepAssignment::where('business_id', $business->id)
+            ->where('user_id', Auth::id())
+            ->where('assignable_type', Business::class)
+            ->where('assignable_id', $account->id)
+            ->exists();
+
+        if (! $isAssigned) {
+            abort(403, 'Account not assigned to you');
+        }
+
+        $orders = Order::where('business_id', $account->id)
+            ->whereHas('items.product.brand', fn ($q) => $q->where('business_id', $business->id))
+            ->with(['items.product'])
+            ->orderBy('created_at', 'desc')
+            ->limit(50)
+            ->get();
+
+        $filename = Str::slug($account->name).'-history-'.now()->format('Y-m-d').'.csv';
+
+        return $this->streamCsv($filename, function () use ($orders, $account) {
+            $handle = fopen('php://output', 'w');
+
+            // Account summary header
+            fputcsv($handle, ['Account Summary: '.$account->name]);
+            fputcsv($handle, ['Generated: '.now()->format('F j, Y')]);
+            fputcsv($handle, ['Total Orders: '.$orders->count()]);
+            fputcsv($handle, ['']);
+
+            // Order details header
+            fputcsv($handle, [
+                'Order Number',
+                'Date',
+                'Status',
+                'Product',
+                'SKU',
+                'Quantity',
+                'Unit Price',
+                'Line Total',
+                'Order Total',
+            ]);
+
+            foreach ($orders as $order) {
+                $firstItem = true;
+                foreach ($order->items as $item) {
+                    fputcsv($handle, [
+                        $firstItem ? $order->order_number : '',
+                        $firstItem ? $order->created_at->format('Y-m-d') : '',
+                        $firstItem ? ucfirst($order->status) : '',
+                        $item->product?->name ?? 'Unknown',
+                        $item->product?->sku ?? '',
+                        $item->quantity,
+                        '$'.number_format($item->price / 100, 2),
+                        '$'.number_format(($item->price * $item->quantity) / 100, 2),
+                        $firstItem ? '$'.number_format($order->total / 100, 2) : '',
+                    ]);
+                    $firstItem = false;
+                }
+            }
+
+            fclose($handle);
+        });
+    }
+
+    /**
+     * Export prospect data with insights for pitch preparation.
+     */
+    public function prospects(Business $business): StreamedResponse
+    {
+        $user = Auth::user();
+
+        $leads = CrmLead::where('business_id', $business->id)
+            ->where('assigned_to', $user->id)
+            ->with(['insights'])
+            ->get();
+
+        $filename = 'prospects-'.now()->format('Y-m-d').'.csv';
+
+        return $this->streamCsv($filename, function () use ($leads) {
+            $handle = fopen('php://output', 'w');
+
+            // Header row
+            fputcsv($handle, [
+                'Company Name',
+                'Contact Name',
+                'Email',
+                'Phone',
+                'City',
+                'State',
+                'Status',
+                'Source',
+                'License Number',
+                'Gaps',
+                'Pain Points',
+                'Opportunities',
+                'Notes',
+            ]);
+
+            foreach ($leads as $lead) {
+                $gaps = $lead->insights->where('insight_type', 'gap')->pluck('description')->implode('; ');
+                $painPoints = $lead->insights->where('insight_type', 'pain_point')->pluck('description')->implode('; ');
+                $opportunities = $lead->insights->where('insight_type', 'opportunity')->pluck('description')->implode('; ');
+
+                fputcsv($handle, [
+                    $lead->company_name,
+                    $lead->contact_name ?? '',
+                    $lead->email ?? '',
+                    $lead->phone ?? '',
+                    $lead->city ?? '',
+                    $lead->state ?? '',
+                    ucfirst($lead->status),
+                    $lead->source ?? '',
+                    $lead->license_number ?? '',
+                    $gaps,
+                    $painPoints,
+                    $opportunities,
+                    $lead->notes ?? '',
+                ]);
+            }
+
+            fclose($handle);
+        });
+    }
+
+    /**
+     * Export competitor replacement data for sales training.
+     */
+    public function competitors(Business $business): StreamedResponse
+    {
+        $replacements = \App\Models\CompetitorReplacement::where('business_id', $business->id)
+            ->with(['product.brand'])
+            ->orderBy('competitor_name')
+            ->get();
+
+        $filename = 'competitor-replacements-'.now()->format('Y-m-d').'.csv';
+
+        return $this->streamCsv($filename, function () use ($replacements) {
+            $handle = fopen('php://output', 'w');
+
+            fputcsv($handle, [
+                'Competitor Brand',
+                'Competitor Product',
+                'Our Product',
+                'Our SKU',
+                'Our Brand',
+                'Why Ours is Better',
+            ]);
+
+            foreach ($replacements as $replacement) {
+                fputcsv($handle, [
+                    $replacement->competitor_name,
+                    $replacement->competitor_product_name ?? 'Any product',
+                    $replacement->product->name,
+                    $replacement->product->sku,
+                    $replacement->product->brand?->name ?? '',
+                    $replacement->advantage_notes ?? '',
+                ]);
+            }
+
+            fclose($handle);
+        });
+    }
+
+    /**
+     * Generate a pitch builder export for a specific prospect.
+     */
+    public function pitchBuilder(Business $business, CrmLead $lead): StreamedResponse
+    {
+        // Verify assignment
+        if ($lead->assigned_to !== Auth::id()) {
+            abort(403, 'Lead not assigned to you');
+        }
+
+        // Get similar successful accounts for reference
+        $successStories = Business::where('type', 'buyer')
+            ->whereHas('orders', function ($query) use ($business) {
+                $query->whereHas('items.product.brand', fn ($q) => $q->where('business_id', $business->id))
+                    ->where('created_at', '>=', now()->subMonths(3));
+            })
+            ->when($lead->city, fn ($q) => $q->whereHas('locations', fn ($l) => $l->where('city', $lead->city)))
+            ->with(['locations'])
+            ->limit(5)
+            ->get();
+
+        $filename = 'pitch-'.Str::slug($lead->company_name).'-'.now()->format('Y-m-d').'.csv';
+
+        return $this->streamCsv($filename, function () use ($lead, $successStories) {
+            $handle = fopen('php://output', 'w');
+
+            // Prospect info
+            fputcsv($handle, ['PITCH PREPARATION: '.$lead->company_name]);
+            fputcsv($handle, ['Generated: '.now()->format('F j, Y')]);
+            fputcsv($handle, ['']);
+
+            // Contact info
+            fputcsv($handle, ['CONTACT INFORMATION']);
+            fputcsv($handle, ['Contact Name', $lead->contact_name ?? 'N/A']);
+            fputcsv($handle, ['Email', $lead->email ?? 'N/A']);
+            fputcsv($handle, ['Phone', $lead->phone ?? 'N/A']);
+            fputcsv($handle, ['Location', ($lead->city ?? '').($lead->city && $lead->state ? ', ' : '').($lead->state ?? '')]);
+            fputcsv($handle, ['License', $lead->license_number ?? 'N/A']);
+            fputcsv($handle, ['']);
+
+            // Insights
+            fputcsv($handle, ['IDENTIFIED GAPS & OPPORTUNITIES']);
+            foreach ($lead->insights as $insight) {
+                fputcsv($handle, [
+                    ucfirst(str_replace('_', ' ', $insight->insight_type)),
+                    $insight->description,
+                ]);
+            }
+            fputcsv($handle, ['']);
+
+            // Success stories
+            fputcsv($handle, ['SIMILAR SUCCESSFUL ACCOUNTS (Reference for pitch)']);
+            fputcsv($handle, ['Account Name', 'Location']);
+            foreach ($successStories as $account) {
+                $location = $account->locations->first();
+                fputcsv($handle, [
+                    $account->name,
+                    ($location?->city ?? '').($location?->city && $location?->state ? ', ' : '').($location?->state ?? ''),
+                ]);
+            }
+
+            fputcsv($handle, ['']);
+            fputcsv($handle, ['NOTES']);
+            fputcsv($handle, [$lead->notes ?? 'No additional notes']);
+
+            fclose($handle);
+        });
+    }
+
+    /**
+     * Helper to stream a CSV response.
+     */
+    private function streamCsv(string $filename, callable $callback): StreamedResponse
+    {
+        return response()->stream($callback, 200, [
+            'Content-Type' => 'text/csv',
+            'Content-Disposition' => 'attachment; filename="'.$filename.'"',
+            'Pragma' => 'no-cache',
+            'Cache-Control' => 'must-revalidate, post-check=0, pre-check=0',
+            'Expires' => '0',
+        ]);
+    }
+}

app/Http/Controllers/Seller/Sales/ProspectController.php

@@ -0,0 +1,314 @@
+<?php
+
+namespace App\Http\Controllers\Seller\Sales;
+
+use App\Http\Controllers\Controller;
+use App\Models\Business;
+use App\Models\Crm\CrmLead;
+use App\Models\ProspectImport;
+use App\Models\ProspectInsight;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\Storage;
+
+class ProspectController extends Controller
+{
+    /**
+     * List prospects (leads) assigned to this sales rep
+     */
+    public function index(Request $request, Business $business)
+    {
+        $user = $request->user();
+
+        // Get leads assigned to this user
+        $leads = CrmLead::where('seller_business_id', $business->id)
+            ->where('assigned_to', $user->id)
+            ->with('insights')
+            ->orderByDesc('created_at')
+            ->paginate(20);
+
+        // Get insight counts by type
+        $insightCounts = ProspectInsight::forBusiness($business->id)
+            ->whereNotNull('lead_id')
+            ->selectRaw('insight_type, COUNT(*) as count')
+            ->groupBy('insight_type')
+            ->pluck('count', 'insight_type');
+
+        return view('seller.sales.prospects.index', compact(
+            'business',
+            'leads',
+            'insightCounts'
+        ));
+    }
+
+    /**
+     * Show prospect detail with insights
+     */
+    public function show(Request $request, Business $business, CrmLead $lead)
+    {
+        if ($lead->seller_business_id !== $business->id) {
+            abort(403);
+        }
+
+        $lead->load('insights.creator');
+
+        // Get similar successful accounts for reference
+        $successStories = $this->findSimilarSuccessStories($business, $lead);
+
+        return view('seller.sales.prospects.show', compact(
+            'business',
+            'lead',
+            'successStories'
+        ));
+    }
+
+    /**
+     * Add insight to a prospect
+     */
+    public function storeInsight(Request $request, Business $business, CrmLead $lead)
+    {
+        if ($lead->seller_business_id !== $business->id) {
+            abort(403);
+        }
+
+        $validated = $request->validate([
+            'insight_type' => 'required|in:gap,pain_point,opportunity,objection,competitor_weakness',
+            'category' => 'nullable|in:price_point,quality,consistency,service,margin,reliability,selection',
+            'description' => 'required|string|max:2000',
+        ]);
+
+        ProspectInsight::create([
+            'business_id' => $business->id,
+            'lead_id' => $lead->id,
+            'insight_type' => $validated['insight_type'],
+            'category' => $validated['category'],
+            'description' => $validated['description'],
+            'created_by' => $request->user()->id,
+        ]);
+
+        return back()->with('success', 'Insight added.');
+    }
+
+    /**
+     * Delete an insight
+     */
+    public function destroyInsight(Request $request, Business $business, ProspectInsight $insight)
+    {
+        if ($insight->business_id !== $business->id) {
+            abort(403);
+        }
+
+        $insight->delete();
+
+        return back()->with('success', 'Insight deleted.');
+    }
+
+    /**
+     * Show import history and upload form
+     */
+    public function imports(Request $request, Business $business)
+    {
+        $imports = ProspectImport::forBusiness($business->id)
+            ->with('importer')
+            ->orderByDesc('created_at')
+            ->paginate(10);
+
+        return view('seller.sales.prospects.imports', compact('business', 'imports'));
+    }
+
+    /**
+     * Upload and process import file
+     */
+    public function upload(Request $request, Business $business)
+    {
+        $validated = $request->validate([
+            'file' => 'required|file|mimes:csv,txt|max:5120', // 5MB max
+        ]);
+
+        $file = $request->file('file');
+        $filename = $file->getClientOriginalName();
+        $path = $file->store("imports/{$business->id}", 'local');
+
+        // Count rows
+        $content = file_get_contents($file->getRealPath());
+        $lines = explode("\n", trim($content));
+        $totalRows = count($lines) - 1; // Exclude header
+
+        // Create import record
+        $import = ProspectImport::create([
+            'business_id' => $business->id,
+            'user_id' => $request->user()->id,
+            'filename' => $filename,
+            'status' => ProspectImport::STATUS_PENDING,
+            'total_rows' => max(0, $totalRows),
+            'processed_rows' => 0,
+            'created_count' => 0,
+            'updated_count' => 0,
+            'skipped_count' => 0,
+            'error_count' => 0,
+        ]);
+
+        // Get headers for mapping
+        $headers = str_getcsv($lines[0]);
+
+        return view('seller.sales.prospects.map-columns', compact(
+            'business',
+            'import',
+            'headers',
+            'path'
+        ));
+    }
+
+    /**
+     * Process import with column mapping
+     */
+    public function processImport(Request $request, Business $business, ProspectImport $import)
+    {
+        if ($import->business_id !== $business->id) {
+            abort(403);
+        }
+
+        $validated = $request->validate([
+            'mapping' => 'required|array',
+            'mapping.company_name' => 'required|string',
+            'path' => 'required|string',
+        ]);
+
+        $import->update([
+            'column_mapping' => $validated['mapping'],
+            'status' => ProspectImport::STATUS_PROCESSING,
+        ]);
+
+        // Process synchronously for now (could dispatch to queue for large files)
+        $this->processImportFile($import, $validated['path'], $validated['mapping']);
+
+        return redirect()
+            ->route('seller.business.sales.prospects.imports', $business)
+            ->with('success', "Import completed. {$import->created_count} created, {$import->updated_count} updated, {$import->error_count} errors.");
+    }
+
+    /**
+     * Process the import file
+     */
+    protected function processImportFile(ProspectImport $import, string $path, array $mapping): void
+    {
+        $content = Storage::disk('local')->get($path);
+        $lines = explode("\n", trim($content));
+        $headers = str_getcsv(array_shift($lines));
+
+        // Create column index map
+        $columnMap = [];
+        foreach ($mapping as $field => $column) {
+            $index = array_search($column, $headers);
+            if ($index !== false) {
+                $columnMap[$field] = $index;
+            }
+        }
+
+        foreach ($lines as $lineNum => $line) {
+            if (empty(trim($line))) {
+                continue;
+            }
+
+            $row = str_getcsv($line);
+            $import->incrementProcessed();
+
+            try {
+                $companyName = $row[$columnMap['company_name']] ?? null;
+
+                if (! $companyName) {
+                    $import->addError($lineNum + 2, 'Missing company name');
+
+                    continue;
+                }
+
+                // Check for duplicate
+                $existing = CrmLead::where('seller_business_id', $import->business_id)
+                    ->where('company_name', $companyName)
+                    ->first();
+
+                if ($existing) {
+                    // Update existing
+                    $this->updateLeadFromRow($existing, $row, $columnMap);
+                    $import->incrementUpdated();
+                } else {
+                    // Create new
+                    $this->createLeadFromRow($import, $row, $columnMap);
+                    $import->incrementCreated();
+                }
+            } catch (\Exception $e) {
+                $import->addError($lineNum + 2, $e->getMessage());
+            }
+        }
+
+        $import->markCompleted();
+
+        // Clean up file
+        Storage::disk('local')->delete($path);
+    }
+
+    /**
+     * Create a new lead from import row
+     */
+    protected function createLeadFromRow(ProspectImport $import, array $row, array $columnMap): CrmLead
+    {
+        return CrmLead::create([
+            'seller_business_id' => $import->business_id,
+            'company_name' => $row[$columnMap['company_name']] ?? null,
+            'contact_name' => $row[$columnMap['contact_name'] ?? -1] ?? null,
+            'email' => $row[$columnMap['email'] ?? -1] ?? null,
+            'phone' => $row[$columnMap['phone'] ?? -1] ?? null,
+            'address' => $row[$columnMap['address'] ?? -1] ?? null,
+            'city' => $row[$columnMap['city'] ?? -1] ?? null,
+            'state' => $row[$columnMap['state'] ?? -1] ?? null,
+            'zipcode' => $row[$columnMap['zipcode'] ?? -1] ?? null,
+            'license_number' => $row[$columnMap['license_number'] ?? -1] ?? null,
+            'notes' => $row[$columnMap['notes'] ?? -1] ?? null,
+            'source' => 'import',
+            'status' => 'new',
+            'assigned_to' => $import->user_id,
+        ]);
+    }
+
+    /**
+     * Update existing lead from import row
+     */
+    protected function updateLeadFromRow(CrmLead $lead, array $row, array $columnMap): void
+    {
+        $updates = [];
+
+        foreach (['contact_name', 'email', 'phone', 'address', 'city', 'state', 'zipcode', 'license_number'] as $field) {
+            if (isset($columnMap[$field]) && ! empty($row[$columnMap[$field]])) {
+                $updates[$field] = $row[$columnMap[$field]];
+            }
+        }
+
+        if (! empty($updates)) {
+            $lead->update($updates);
+        }
+    }
+
+    /**
+     * Find similar successful accounts for a prospect
+     */
+    protected function findSimilarSuccessStories(Business $business, CrmLead $lead): \Illuminate\Support\Collection
+    {
+        // Get successful accounts in same city/state
+        $query = Business::query()
+            ->whereHas('orders', function ($q) {
+                $q->where('status', 'completed');
+            })
+            ->with('locations');
+
+        if ($lead->city) {
+            $query->whereHas('locations', function ($q) use ($lead) {
+                $q->where('city', 'ILIKE', "%{$lead->city}%");
+            });
+        } elseif ($lead->state) {
+            $query->whereHas('locations', function ($q) use ($lead) {
+                $q->where('state', $lead->state);
+            });
+        }
+
+        return $query->limit(5)->get();
+    }
+}

app/Http/Controllers/Seller/Sales/ReorderController.php

@@ -0,0 +1,39 @@
+<?php
+
+namespace App\Http\Controllers\Seller\Sales;
+
+use App\Http\Controllers\Controller;
+use App\Models\Business;
+use App\Services\Sales\ReorderPredictionService;
+use Illuminate\Http\Request;
+
+class ReorderController extends Controller
+{
+    public function __construct(
+        protected ReorderPredictionService $reorderService
+    ) {}
+
+    /**
+     * Reorder Alerts - accounts approaching their reorder window
+     */
+    public function index(Request $request, Business $business)
+    {
+        $user = $request->user();
+
+        // Get accounts approaching reorder with predictions
+        $accounts = $this->reorderService->getReorderAlerts($business->id, $user->id);
+
+        // Separate into categories
+        $overdue = $accounts->filter(fn ($a) => ($a['days_until_predicted_order'] ?? 0) < 0);
+        $dueSoon = $accounts->filter(fn ($a) => ($a['days_until_predicted_order'] ?? 0) >= 0 && ($a['days_until_predicted_order'] ?? 999) <= 7);
+        $upcoming = $accounts->filter(fn ($a) => ($a['days_until_predicted_order'] ?? 999) > 7 && ($a['days_until_predicted_order'] ?? 999) <= 14);
+
+        return view('seller.sales.reorders.index', compact(
+            'business',
+            'accounts',
+            'overdue',
+            'dueSoon',
+            'upcoming'
+        ));
+    }
+}

app/Http/Controllers/Seller/Sales/TerritoryController.php

@@ -0,0 +1,193 @@
+<?php
+
+namespace App\Http\Controllers\Seller\Sales;
+
+use App\Http\Controllers\Controller;
+use App\Models\Business;
+use App\Models\SalesTerritory;
+use App\Models\SalesTerritoryArea;
+use App\Models\SalesTerritoryAssignment;
+use App\Models\User;
+use Illuminate\Http\Request;
+
+class TerritoryController extends Controller
+{
+    /**
+     * List all territories for this business
+     */
+    public function index(Request $request, Business $business)
+    {
+        $territories = SalesTerritory::forBusiness($business->id)
+            ->with(['areas', 'salesReps'])
+            ->withCount('assignments')
+            ->orderBy('name')
+            ->get();
+
+        // Get available sales reps for assignment
+        $salesReps = $this->getAvailableSalesReps($business);
+
+        return view('seller.sales.territories.index', compact('business', 'territories', 'salesReps'));
+    }
+
+    /**
+     * Show create territory form
+     */
+    public function create(Request $request, Business $business)
+    {
+        $salesReps = $this->getAvailableSalesReps($business);
+
+        return view('seller.sales.territories.create', compact('business', 'salesReps'));
+    }
+
+    /**
+     * Store a new territory
+     */
+    public function store(Request $request, Business $business)
+    {
+        $validated = $request->validate([
+            'name' => 'required|string|max:255',
+            'description' => 'nullable|string|max:1000',
+            'color' => 'required|string|max:7',
+            'areas' => 'nullable|array',
+            'areas.*.type' => 'required_with:areas|in:zip,city,state,county',
+            'areas.*.value' => 'required_with:areas|string|max:255',
+            'primary_rep_id' => 'nullable|exists:users,id',
+        ]);
+
+        $territory = SalesTerritory::create([
+            'business_id' => $business->id,
+            'name' => $validated['name'],
+            'description' => $validated['description'] ?? null,
+            'color' => $validated['color'],
+            'is_active' => true,
+        ]);
+
+        // Add areas
+        if (! empty($validated['areas'])) {
+            foreach ($validated['areas'] as $area) {
+                SalesTerritoryArea::create([
+                    'territory_id' => $territory->id,
+                    'area_type' => $area['type'],
+                    'area_value' => $area['value'],
+                ]);
+            }
+        }
+
+        // Assign primary rep
+        if (! empty($validated['primary_rep_id'])) {
+            SalesTerritoryAssignment::create([
+                'territory_id' => $territory->id,
+                'user_id' => $validated['primary_rep_id'],
+                'assignment_type' => 'primary',
+                'assigned_at' => now(),
+                'assigned_by' => $request->user()->id,
+            ]);
+        }
+
+        return redirect()
+            ->route('seller.business.sales.territories', $business)
+            ->with('success', 'Territory created successfully.');
+    }
+
+    /**
+     * Show edit territory form
+     */
+    public function edit(Request $request, Business $business, SalesTerritory $territory)
+    {
+        // Verify territory belongs to this business
+        if ($territory->business_id !== $business->id) {
+            abort(403);
+        }
+
+        $territory->load(['areas', 'salesReps']);
+        $salesReps = $this->getAvailableSalesReps($business);
+
+        return view('seller.sales.territories.edit', compact('business', 'territory', 'salesReps'));
+    }
+
+    /**
+     * Update a territory
+     */
+    public function update(Request $request, Business $business, SalesTerritory $territory)
+    {
+        // Verify territory belongs to this business
+        if ($territory->business_id !== $business->id) {
+            abort(403);
+        }
+
+        $validated = $request->validate([
+            'name' => 'required|string|max:255',
+            'description' => 'nullable|string|max:1000',
+            'color' => 'required|string|max:7',
+            'is_active' => 'boolean',
+            'areas' => 'nullable|array',
+            'areas.*.type' => 'required_with:areas|in:zip,city,state,county',
+            'areas.*.value' => 'required_with:areas|string|max:255',
+            'primary_rep_id' => 'nullable|exists:users,id',
+        ]);
+
+        $territory->update([
+            'name' => $validated['name'],
+            'description' => $validated['description'] ?? null,
+            'color' => $validated['color'],
+            'is_active' => $validated['is_active'] ?? true,
+        ]);
+
+        // Replace areas
+        $territory->areas()->delete();
+        if (! empty($validated['areas'])) {
+            foreach ($validated['areas'] as $area) {
+                SalesTerritoryArea::create([
+                    'territory_id' => $territory->id,
+                    'area_type' => $area['type'],
+                    'area_value' => $area['value'],
+                ]);
+            }
+        }
+
+        // Update primary rep
+        $territory->assignments()->where('assignment_type', 'primary')->delete();
+        if (! empty($validated['primary_rep_id'])) {
+            SalesTerritoryAssignment::create([
+                'territory_id' => $territory->id,
+                'user_id' => $validated['primary_rep_id'],
+                'assignment_type' => 'primary',
+                'assigned_at' => now(),
+                'assigned_by' => $request->user()->id,
+            ]);
+        }
+
+        return redirect()
+            ->route('seller.business.sales.territories', $business)
+            ->with('success', 'Territory updated successfully.');
+    }
+
+    /**
+     * Delete a territory
+     */
+    public function destroy(Request $request, Business $business, SalesTerritory $territory)
+    {
+        // Verify territory belongs to this business
+        if ($territory->business_id !== $business->id) {
+            abort(403);
+        }
+
+        $territory->areas()->delete();
+        $territory->assignments()->delete();
+        $territory->delete();
+
+        return redirect()
+            ->route('seller.business.sales.territories', $business)
+            ->with('success', 'Territory deleted successfully.');
+    }
+
+    /**
+     * Get available sales reps for this business
+     */
+    protected function getAvailableSalesReps(Business $business)
+    {
+        return User::whereHas('businesses', function ($q) use ($business) {
+            $q->where('businesses.id', $business->id);
+        })->orderBy('name')->get();
+    }
+}

app/Http/Controllers/Seller/Settings/DbaController.php

@@ -0,0 +1,263 @@
+<?php
+
+namespace App\Http\Controllers\Seller\Settings;
+
+use App\Http\Controllers\Controller;
+use App\Models\Business;
+use App\Models\BusinessDba;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\Http\Request;
+use Illuminate\View\View;
+
+class DbaController extends Controller
+{
+    /**
+     * Display a listing of all DBAs for the business.
+     */
+    public function index(Business $business): View
+    {
+        $dbas = $business->dbas()
+            ->orderByDesc('is_default')
+            ->orderBy('trade_name')
+            ->get();
+
+        return view('seller.settings.dbas.index', compact('business', 'dbas'));
+    }
+
+    /**
+     * Show the form for creating a new DBA.
+     */
+    public function create(Business $business): View
+    {
+        return view('seller.settings.dbas.create', compact('business'));
+    }
+
+    /**
+     * Store a newly created DBA in storage.
+     */
+    public function store(Request $request, Business $business): RedirectResponse
+    {
+        $validated = $request->validate([
+            // Identity
+            'trade_name' => 'required|string|max:255',
+
+            // Address
+            'address' => 'nullable|string|max:255',
+            'address_line_2' => 'nullable|string|max:255',
+            'city' => 'nullable|string|max:255',
+            'state' => 'nullable|string|max:2',
+            'zip' => 'nullable|string|max:10',
+
+            // License
+            'license_number' => 'nullable|string|max:255',
+            'license_type' => 'nullable|string|max:255',
+            'license_expiration' => 'nullable|date',
+
+            // Bank Info
+            'bank_name' => 'nullable|string|max:255',
+            'bank_account_name' => 'nullable|string|max:255',
+            'bank_routing_number' => 'nullable|string|max:50',
+            'bank_account_number' => 'nullable|string|max:50',
+            'bank_account_type' => 'nullable|string|in:checking,savings',
+
+            // Tax
+            'tax_id' => 'nullable|string|max:50',
+            'tax_id_type' => 'nullable|string|in:ein,ssn',
+
+            // Contacts
+            'primary_contact_name' => 'nullable|string|max:255',
+            'primary_contact_email' => 'nullable|email|max:255',
+            'primary_contact_phone' => 'nullable|string|max:50',
+            'ap_contact_name' => 'nullable|string|max:255',
+            'ap_contact_email' => 'nullable|email|max:255',
+            'ap_contact_phone' => 'nullable|string|max:50',
+
+            // Invoice Settings
+            'payment_terms' => 'nullable|string|max:50',
+            'payment_instructions' => 'nullable|string|max:2000',
+            'invoice_footer' => 'nullable|string|max:2000',
+            'invoice_prefix' => 'nullable|string|max:10',
+
+            // Branding
+            'logo_path' => 'nullable|string|max:255',
+            'brand_colors' => 'nullable|array',
+
+            // Status
+            'is_default' => 'boolean',
+            'is_active' => 'boolean',
+        ]);
+
+        $validated['business_id'] = $business->id;
+        $validated['is_default'] = $request->boolean('is_default');
+        $validated['is_active'] = $request->boolean('is_active', true);
+
+        $dba = BusinessDba::create($validated);
+
+        return redirect()
+            ->route('seller.business.settings.dbas.index', $business)
+            ->with('success', "DBA \"{$dba->trade_name}\" created successfully.");
+    }
+
+    /**
+     * Show the form for editing the specified DBA.
+     */
+    public function edit(Business $business, BusinessDba $dba): View
+    {
+        // Verify DBA belongs to this business
+        if ($dba->business_id !== $business->id) {
+            abort(403, 'This DBA does not belong to your business.');
+        }
+
+        return view('seller.settings.dbas.edit', compact('business', 'dba'));
+    }
+
+    /**
+     * Update the specified DBA in storage.
+     */
+    public function update(Request $request, Business $business, BusinessDba $dba): RedirectResponse
+    {
+        // Verify DBA belongs to this business
+        if ($dba->business_id !== $business->id) {
+            abort(403, 'This DBA does not belong to your business.');
+        }
+
+        $validated = $request->validate([
+            // Identity
+            'trade_name' => 'required|string|max:255',
+
+            // Address
+            'address' => 'nullable|string|max:255',
+            'address_line_2' => 'nullable|string|max:255',
+            'city' => 'nullable|string|max:255',
+            'state' => 'nullable|string|max:2',
+            'zip' => 'nullable|string|max:10',
+
+            // License
+            'license_number' => 'nullable|string|max:255',
+            'license_type' => 'nullable|string|max:255',
+            'license_expiration' => 'nullable|date',
+
+            // Bank Info
+            'bank_name' => 'nullable|string|max:255',
+            'bank_account_name' => 'nullable|string|max:255',
+            'bank_routing_number' => 'nullable|string|max:50',
+            'bank_account_number' => 'nullable|string|max:50',
+            'bank_account_type' => 'nullable|string|in:checking,savings',
+
+            // Tax
+            'tax_id' => 'nullable|string|max:50',
+            'tax_id_type' => 'nullable|string|in:ein,ssn',
+
+            // Contacts
+            'primary_contact_name' => 'nullable|string|max:255',
+            'primary_contact_email' => 'nullable|email|max:255',
+            'primary_contact_phone' => 'nullable|string|max:50',
+            'ap_contact_name' => 'nullable|string|max:255',
+            'ap_contact_email' => 'nullable|email|max:255',
+            'ap_contact_phone' => 'nullable|string|max:50',
+
+            // Invoice Settings
+            'payment_terms' => 'nullable|string|max:50',
+            'payment_instructions' => 'nullable|string|max:2000',
+            'invoice_footer' => 'nullable|string|max:2000',
+            'invoice_prefix' => 'nullable|string|max:10',
+
+            // Branding
+            'logo_path' => 'nullable|string|max:255',
+            'brand_colors' => 'nullable|array',
+
+            // Status
+            'is_default' => 'boolean',
+            'is_active' => 'boolean',
+        ]);
+
+        $validated['is_default'] = $request->boolean('is_default');
+        $validated['is_active'] = $request->boolean('is_active', true);
+
+        // Don't overwrite encrypted fields if left blank (preserve existing values)
+        $encryptedFields = ['bank_routing_number', 'bank_account_number', 'tax_id'];
+        foreach ($encryptedFields as $field) {
+            if (empty($validated[$field])) {
+                unset($validated[$field]);
+            }
+        }
+
+        $dba->update($validated);
+
+        return redirect()
+            ->route('seller.business.settings.dbas.index', $business)
+            ->with('success', "DBA \"{$dba->trade_name}\" updated successfully.");
+    }
+
+    /**
+     * Remove the specified DBA from storage.
+     */
+    public function destroy(Business $business, BusinessDba $dba): RedirectResponse
+    {
+        // Verify DBA belongs to this business
+        if ($dba->business_id !== $business->id) {
+            abort(403, 'This DBA does not belong to your business.');
+        }
+
+        // Check if this is the only active DBA
+        $activeCount = $business->dbas()->where('is_active', true)->count();
+        if ($activeCount <= 1 && $dba->is_active) {
+            return redirect()
+                ->route('seller.business.settings.dbas.index', $business)
+                ->with('error', 'You cannot delete the only active DBA. Create another DBA first or deactivate this one.');
+        }
+
+        $tradeName = $dba->trade_name;
+        $dba->delete();
+
+        return redirect()
+            ->route('seller.business.settings.dbas.index', $business)
+            ->with('success', "DBA \"{$tradeName}\" deleted successfully.");
+    }
+
+    /**
+     * Set the specified DBA as the default for the business.
+     */
+    public function setDefault(Business $business, BusinessDba $dba): RedirectResponse
+    {
+        // Verify DBA belongs to this business
+        if ($dba->business_id !== $business->id) {
+            abort(403, 'This DBA does not belong to your business.');
+        }
+
+        $dba->markAsDefault();
+
+        return redirect()
+            ->route('seller.business.settings.dbas.index', $business)
+            ->with('success', "\"{$dba->trade_name}\" is now your default DBA for invoices.");
+    }
+
+    /**
+     * Toggle the active status of a DBA.
+     */
+    public function toggleActive(Business $business, BusinessDba $dba): RedirectResponse
+    {
+        // Verify DBA belongs to this business
+        if ($dba->business_id !== $business->id) {
+            abort(403, 'This DBA does not belong to your business.');
+        }
+
+        // Prevent deactivating if it's the only active DBA
+        if ($dba->is_active) {
+            $activeCount = $business->dbas()->where('is_active', true)->count();
+            if ($activeCount <= 1) {
+                return redirect()
+                    ->route('seller.business.settings.dbas.index', $business)
+                    ->with('error', 'You cannot deactivate the only active DBA.');
+            }
+        }
+
+        $dba->update(['is_active' => ! $dba->is_active]);
+
+        $status = $dba->is_active ? 'activated' : 'deactivated';
+
+        return redirect()
+            ->route('seller.business.settings.dbas.index', $business)
+            ->with('success', "DBA \"{$dba->trade_name}\" has been {$status}.");
+    }
+}

app/Http/Controllers/Seller/SettingsController.php

@@ -147,8 +147,8 @@ class SettingsController extends Controller
         if ($request->filled('search')) {
             $search = $request->search;
             $query->where(function ($q) use ($search) {
-                $q->where('name', 'like', "%{$search}%")
-                    ->orWhere('email', 'like', "%{$search}%");
+                $q->where('name', 'ilike', "%{$search}%")
+                    ->orWhere('email', 'ilike', "%{$search}%");
             });
         }
 
@@ -216,7 +216,7 @@ class SettingsController extends Controller
             'email' => $validated['email'],
             'phone' => $validated['phone'] ?? null,
             'position' => $validated['position'] ?? null,
-            'user_type' => $business->business_type, // Match business type
+            'user_type' => 'seller', // Users in seller area are sellers
             'password' => bcrypt(str()->random(32)), // Temporary password
         ]);
 
@@ -917,11 +917,11 @@ class SettingsController extends Controller
         if ($request->filled('search')) {
             $search = $request->search;
             $query->where(function ($q) use ($search) {
-                $q->where('description', 'like', "%{$search}%")
-                    ->orWhere('event', 'like', "%{$search}%")
+                $q->where('description', 'ilike', "%{$search}%")
+                    ->orWhere('event', 'ilike', "%{$search}%")
                     ->orWhereHas('user', function ($userQuery) use ($search) {
-                        $userQuery->where('name', 'like', "%{$search}%")
-                            ->orWhere('email', 'like', "%{$search}%");
+                        $userQuery->where('name', 'ilike', "%{$search}%")
+                            ->orWhere('email', 'ilike', "%{$search}%");
                     });
             });
         }
@@ -1123,11 +1123,11 @@ class SettingsController extends Controller
         if ($request->filled('search')) {
             $search = $request->search;
             $query->where(function ($q) use ($search) {
-                $q->where('description', 'like', "%{$search}%")
-                    ->orWhere('event', 'like', "%{$search}%")
+                $q->where('description', 'ilike', "%{$search}%")
+                    ->orWhere('event', 'ilike', "%{$search}%")
                     ->orWhereHas('user', function ($userQuery) use ($search) {
-                        $userQuery->where('name', 'like', "%{$search}%")
-                            ->orWhere('email', 'like', "%{$search}%");
+                        $userQuery->where('name', 'ilike', "%{$search}%")
+                            ->orWhere('email', 'ilike', "%{$search}%");
                     });
             });
         }

app/Jobs/RollupBannerAdStats.php

@@ -0,0 +1,66 @@
+<?php
+
+namespace App\Jobs;
+
+use App\Models\BannerAdDailyStat;
+use App\Models\BannerAdEvent;
+use Illuminate\Bus\Queueable;
+use Illuminate\Contracts\Queue\ShouldQueue;
+use Illuminate\Foundation\Bus\Dispatchable;
+use Illuminate\Queue\InteractsWithQueue;
+use Illuminate\Queue\SerializesModels;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Log;
+
+class RollupBannerAdStats implements ShouldQueue
+{
+    use Dispatchable, InteractsWithQueue, Queueable, SerializesModels;
+
+    public function __construct(
+        protected ?string $date = null
+    ) {
+        $this->date = $date ?? now()->subDay()->toDateString();
+    }
+
+    public function handle(): void
+    {
+        $stats = BannerAdEvent::query()
+            ->whereDate('created_at', $this->date)
+            ->select([
+                'banner_ad_id',
+                DB::raw("SUM(CASE WHEN event_type = 'impression' THEN 1 ELSE 0 END) as impressions"),
+                DB::raw("SUM(CASE WHEN event_type = 'click' THEN 1 ELSE 0 END) as clicks"),
+                DB::raw("COUNT(DISTINCT CASE WHEN event_type = 'impression' THEN session_id END) as unique_impressions"),
+                DB::raw("COUNT(DISTINCT CASE WHEN event_type = 'click' THEN session_id END) as unique_clicks"),
+            ])
+            ->groupBy('banner_ad_id')
+            ->get();
+
+        $created = 0;
+        foreach ($stats as $stat) {
+            BannerAdDailyStat::updateOrCreate(
+                [
+                    'banner_ad_id' => $stat->banner_ad_id,
+                    'date' => $this->date,
+                ],
+                [
+                    'impressions' => $stat->impressions,
+                    'clicks' => $stat->clicks,
+                    'unique_impressions' => $stat->unique_impressions,
+                    'unique_clicks' => $stat->unique_clicks,
+                ]
+            );
+            $created++;
+        }
+
+        if ($created > 0) {
+            Log::info("Banner ad daily stats rolled up: {$created} records for {$this->date}");
+        }
+
+        // Optionally clean up old events (older than 30 days)
+        $deleted = BannerAdEvent::where('created_at', '<', now()->subDays(30))->delete();
+        if ($deleted > 0) {
+            Log::info("Cleaned up {$deleted} old banner ad events");
+        }
+    }
+}

app/Jobs/UpdateBannerAdStatuses.php

@@ -0,0 +1,25 @@
+<?php
+
+namespace App\Jobs;
+
+use App\Services\BannerAdService;
+use Illuminate\Bus\Queueable;
+use Illuminate\Contracts\Queue\ShouldQueue;
+use Illuminate\Foundation\Bus\Dispatchable;
+use Illuminate\Queue\InteractsWithQueue;
+use Illuminate\Queue\SerializesModels;
+use Illuminate\Support\Facades\Log;
+
+class UpdateBannerAdStatuses implements ShouldQueue
+{
+    use Dispatchable, InteractsWithQueue, Queueable, SerializesModels;
+
+    public function handle(BannerAdService $service): void
+    {
+        $updated = $service->updateScheduledStatuses();
+
+        if ($updated > 0) {
+            Log::info("Banner ad statuses updated: {$updated} ads changed");
+        }
+    }
+}

app/Mail/Concerns/HasBusinessReplyTo.php

@@ -0,0 +1,56 @@
+<?php
+
+namespace App\Mail\Concerns;
+
+use App\Models\Business;
+use App\Models\User;
+use Illuminate\Mail\Mailables\Address;
+
+/**
+ * Trait for adding Reply-To header using business's primary email identity.
+ *
+ * This ensures replies to transactional emails (quotes, invoices, orders)
+ * are routed back to the CRM inbox.
+ *
+ * Supports plus addressing: inbox+user123@domain.com routes replies
+ * to the specific user who sent the original message.
+ */
+trait HasBusinessReplyTo
+{
+    /**
+     * Get the Reply-To addresses for the business.
+     *
+     * @param  User|int|null  $user  Optional user for plus addressing
+     * @return array<Address>
+     */
+    protected function getBusinessReplyTo(Business $business, User|int|null $user = null): array
+    {
+        $inboundEmail = $business->primaryEmailIdentity?->email;
+
+        if (! $inboundEmail) {
+            return [];
+        }
+
+        // Add plus addressing for user routing
+        if ($user) {
+            $userId = $user instanceof User ? $user->id : $user;
+            $inboundEmail = $this->addPlusAddress($inboundEmail, "u{$userId}");
+        }
+
+        return [new Address($inboundEmail, $business->name)];
+    }
+
+    /**
+     * Add plus addressing to an email.
+     * inbox@domain.com + "u123" => inbox+u123@domain.com
+     */
+    protected function addPlusAddress(string $email, string $tag): string
+    {
+        $parts = explode('@', $email);
+        if (count($parts) !== 2) {
+            return $email;
+        }
+
+        return $parts[0].'+'.$tag.'@'.$parts[1];
+    }
+}

app/Mail/Invoices/InvoiceSentMail.php

@@ -2,6 +2,7 @@
 
 namespace App\Mail\Invoices;
 
+use App\Mail\Concerns\HasBusinessReplyTo;
 use App\Models\Invoice;
 use Illuminate\Bus\Queueable;
 use Illuminate\Mail\Attachment;
@@ -12,7 +13,7 @@ use Illuminate\Queue\SerializesModels;
 
 class InvoiceSentMail extends Mailable
 {
-    use Queueable, SerializesModels;
+    use HasBusinessReplyTo, Queueable, SerializesModels;
 
     public function __construct(
         public Invoice $invoice,
@@ -22,9 +23,19 @@ class InvoiceSentMail extends Mailable
 
     public function envelope(): Envelope
     {
-        return new Envelope(
-            subject: "Invoice {$this->invoice->invoice_number} from ".config('app.name'),
+        $business = $this->invoice->sellerBusiness;
+        $envelope = new Envelope(
+            subject: "Invoice {$this->invoice->invoice_number} from ".($business?->name ?? config('app.name')),
         );
+
+        if ($business) {
+            $replyTo = $this->getBusinessReplyTo($business);
+            if ($replyTo) {
+                $envelope->replyTo($replyTo);
+            }
+        }
+
+        return $envelope;
     }
 
     public function content(): Content

app/Mail/Orders/OrderAcceptedMail.php

@@ -2,6 +2,7 @@
 
 namespace App\Mail\Orders;
 
+use App\Mail\Concerns\HasBusinessReplyTo;
 use App\Models\Order;
 use Illuminate\Bus\Queueable;
 use Illuminate\Mail\Mailable;
@@ -11,7 +12,7 @@ use Illuminate\Queue\SerializesModels;
 
 class OrderAcceptedMail extends Mailable
 {
-    use Queueable, SerializesModels;
+    use HasBusinessReplyTo, Queueable, SerializesModels;
 
     /**
      * Create a new message instance.
@@ -25,9 +26,19 @@ class OrderAcceptedMail extends Mailable
      */
     public function envelope(): Envelope
     {
-        return new Envelope(
+        $business = $this->order->sellerBusiness;
+        $envelope = new Envelope(
             subject: "Order {$this->order->order_number} Accepted",
         );
+
+        if ($business) {
+            $replyTo = $this->getBusinessReplyTo($business);
+            if ($replyTo) {
+                $envelope->replyTo($replyTo);
+            }
+        }
+
+        return $envelope;
     }
 
     /**

app/Mail/Orders/OrderDeliveredMail.php

@@ -2,6 +2,7 @@
 
 namespace App\Mail\Orders;
 
+use App\Mail\Concerns\HasBusinessReplyTo;
 use App\Models\Order;
 use Illuminate\Bus\Queueable;
 use Illuminate\Mail\Mailable;
@@ -11,7 +12,7 @@ use Illuminate\Queue\SerializesModels;
 
 class OrderDeliveredMail extends Mailable
 {
-    use Queueable, SerializesModels;
+    use HasBusinessReplyTo, Queueable, SerializesModels;
 
     public function __construct(
         public Order $order
@@ -19,9 +20,19 @@ class OrderDeliveredMail extends Mailable
 
     public function envelope(): Envelope
     {
-        return new Envelope(
+        $business = $this->order->sellerBusiness;
+        $envelope = new Envelope(
             subject: "Order {$this->order->order_number} Delivered",
         );
+
+        if ($business) {
+            $replyTo = $this->getBusinessReplyTo($business);
+            if ($replyTo) {
+                $envelope->replyTo($replyTo);
+            }
+        }
+
+        return $envelope;
     }
 
     public function content(): Content

app/Mail/Orders/OrderReadyForDeliveryMail.php

@@ -2,6 +2,7 @@
 
 namespace App\Mail\Orders;
 
+use App\Mail\Concerns\HasBusinessReplyTo;
 use App\Models\Order;
 use Illuminate\Bus\Queueable;
 use Illuminate\Mail\Mailable;
@@ -11,7 +12,7 @@ use Illuminate\Queue\SerializesModels;
 
 class OrderReadyForDeliveryMail extends Mailable
 {
-    use Queueable, SerializesModels;
+    use HasBusinessReplyTo, Queueable, SerializesModels;
 
     public function __construct(
         public Order $order
@@ -19,9 +20,19 @@ class OrderReadyForDeliveryMail extends Mailable
 
     public function envelope(): Envelope
     {
-        return new Envelope(
+        $business = $this->order->sellerBusiness;
+        $envelope = new Envelope(
             subject: "Order {$this->order->order_number} Ready for Delivery",
         );
+
+        if ($business) {
+            $replyTo = $this->getBusinessReplyTo($business);
+            if ($replyTo) {
+                $envelope->replyTo($replyTo);
+            }
+        }
+
+        return $envelope;
     }
 
     public function content(): Content

app/Mail/QuoteMail.php

@@ -2,6 +2,7 @@
 
 namespace App\Mail;
 
+use App\Mail\Concerns\HasBusinessReplyTo;
 use App\Models\Business;
 use App\Models\Crm\CrmQuote;
 use Illuminate\Bus\Queueable;
@@ -14,7 +15,7 @@ use Illuminate\Support\Facades\Storage;
 
 class QuoteMail extends Mailable
 {
-    use Queueable, SerializesModels;
+    use HasBusinessReplyTo, Queueable, SerializesModels;
 
     public function __construct(
         public CrmQuote $quote,
@@ -25,9 +26,16 @@ class QuoteMail extends Mailable
 
     public function envelope(): Envelope
     {
-        return new Envelope(
+        $envelope = new Envelope(
             subject: "Quote {$this->quote->quote_number} from {$this->business->name}",
         );
+
+        $replyTo = $this->getBusinessReplyTo($this->business);
+        if ($replyTo) {
+            $envelope->replyTo($replyTo);
+        }
+
+        return $envelope;
     }
 
     public function content(): Content

app/Models/AccountNote.php

@@ -0,0 +1,127 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+/**
+ * Account Note - Sales rep notes on buyer accounts
+ *
+ * @property int $id
+ * @property int $business_id
+ * @property int $account_id
+ * @property int $user_id
+ * @property string $note_type
+ * @property string $content
+ * @property bool $is_pinned
+ */
+class AccountNote extends Model
+{
+    public const TYPE_GENERAL = 'general';
+
+    public const TYPE_COMPETITOR = 'competitor';
+
+    public const TYPE_PAIN_POINT = 'pain_point';
+
+    public const TYPE_OPPORTUNITY = 'opportunity';
+
+    public const TYPE_OBJECTION = 'objection';
+
+    public const TYPES = [
+        self::TYPE_GENERAL => 'General',
+        self::TYPE_COMPETITOR => 'Competitor Intel',
+        self::TYPE_PAIN_POINT => 'Pain Point',
+        self::TYPE_OPPORTUNITY => 'Opportunity',
+        self::TYPE_OBJECTION => 'Objection',
+    ];
+
+    protected $fillable = [
+        'business_id',
+        'account_id',
+        'user_id',
+        'note_type',
+        'content',
+        'is_pinned',
+    ];
+
+    protected $casts = [
+        'is_pinned' => 'boolean',
+    ];
+
+    // ==================== Relationships ====================
+
+    public function business(): BelongsTo
+    {
+        return $this->belongsTo(Business::class);
+    }
+
+    public function account(): BelongsTo
+    {
+        return $this->belongsTo(Business::class, 'account_id');
+    }
+
+    public function user(): BelongsTo
+    {
+        return $this->belongsTo(User::class);
+    }
+
+    public function author(): BelongsTo
+    {
+        return $this->belongsTo(User::class, 'user_id');
+    }
+
+    // ==================== Scopes ====================
+
+    public function scopeForBusiness($query, int $businessId)
+    {
+        return $query->where('business_id', $businessId);
+    }
+
+    public function scopeForAccount($query, int $accountId)
+    {
+        return $query->where('account_id', $accountId);
+    }
+
+    public function scopePinned($query)
+    {
+        return $query->where('is_pinned', true);
+    }
+
+    public function scopeOfType($query, string $type)
+    {
+        return $query->where('note_type', $type);
+    }
+
+    public function scopeCompetitor($query)
+    {
+        return $query->where('note_type', self::TYPE_COMPETITOR);
+    }
+
+    public function scopePainPoints($query)
+    {
+        return $query->where('note_type', self::TYPE_PAIN_POINT);
+    }
+
+    public function scopeOpportunities($query)
+    {
+        return $query->where('note_type', self::TYPE_OPPORTUNITY);
+    }
+
+    // ==================== Helpers ====================
+
+    public function getTypeLabel(): string
+    {
+        return self::TYPES[$this->note_type] ?? ucfirst($this->note_type);
+    }
+
+    public function pin(): void
+    {
+        $this->update(['is_pinned' => true]);
+    }
+
+    public function unpin(): void
+    {
+        $this->update(['is_pinned' => false]);
+    }
+}

app/Models/Accounting/InterBusinessSettlement.php

@@ -93,7 +93,7 @@ class InterBusinessSettlement extends Model
 
         return DB::transaction(function () use ($parentBusinessId, $prefix) {
             $lastSettlement = static::where('parent_business_id', $parentBusinessId)
-                ->where('settlement_number', 'like', "{$prefix}%")
+                ->where('settlement_number', 'ilike', "{$prefix}%")
                 ->orderByDesc('settlement_number')
                 ->lockForUpdate()
                 ->first();

app/Models/Accounting/JournalEntry.php

@@ -204,7 +204,7 @@ class JournalEntry extends Model implements AuditableContract
             // Get the last entry for this business+day, ordered by entry_number descending
             // Lock the row to serialize concurrent access (PostgreSQL-safe)
             $lastEntry = static::where('business_id', $businessId)
-                ->where('entry_number', 'like', "{$prefix}%")
+                ->where('entry_number', 'ilike', "{$prefix}%")
                 ->orderByDesc('entry_number')
                 ->lockForUpdate()
                 ->first();

app/Models/Activity.php

@@ -57,6 +57,11 @@ class Activity extends Model
         'task.reminder_sent' => ['icon' => 'heroicons--bell', 'color' => 'text-warning', 'label' => 'Reminder Sent'],
         'event.reminder_sent' => ['icon' => 'heroicons--bell', 'color' => 'text-warning', 'label' => 'Reminder Sent'],
 
+        // Email engagement activities
+        'email.opened' => ['icon' => 'heroicons--envelope-open', 'color' => 'text-success', 'label' => 'Email Opened'],
+        'email.clicked' => ['icon' => 'heroicons--cursor-arrow-rays', 'color' => 'text-info', 'label' => 'Email Link Clicked'],
+        'email.bounced' => ['icon' => 'heroicons--exclamation-circle', 'color' => 'text-error', 'label' => 'Email Bounced'],
+
         // Generic
         'note.added' => ['icon' => 'heroicons--document-text', 'color' => 'text-base-content', 'label' => 'Note Added'],
     ];
@@ -158,7 +163,7 @@ class Activity extends Model
      */
     public function scopeOfTypeGroup($query, string $prefix)
     {
-        return $query->where('type', 'like', $prefix.'%');
+        return $query->where('type', 'ilike', $prefix.'%');
     }
 
     /**

app/Models/Address.php

@@ -151,7 +151,7 @@ class Address extends Model
 
     public function scopeInCity($query, string $city)
     {
-        return $query->where('city', 'like', "%{$city}%");
+        return $query->where('city', 'ilike', "%{$city}%");
     }
 
     // Helper Methods

app/Models/AgentStatus.php

@@ -0,0 +1,111 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class AgentStatus extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'user_id',
+        'business_id',
+        'status',
+        'status_message',
+        'last_seen_at',
+        'status_changed_at',
+    ];
+
+    protected $casts = [
+        'last_seen_at' => 'datetime',
+        'status_changed_at' => 'datetime',
+    ];
+
+    public const STATUS_ONLINE = 'online';
+
+    public const STATUS_AWAY = 'away';
+
+    public const STATUS_BUSY = 'busy';
+
+    public const STATUS_OFFLINE = 'offline';
+
+    public static function statuses(): array
+    {
+        return [
+            self::STATUS_ONLINE => 'Online',
+            self::STATUS_AWAY => 'Away',
+            self::STATUS_BUSY => 'Busy',
+            self::STATUS_OFFLINE => 'Offline',
+        ];
+    }
+
+    public static function statusColors(): array
+    {
+        return [
+            self::STATUS_ONLINE => 'success',
+            self::STATUS_AWAY => 'warning',
+            self::STATUS_BUSY => 'error',
+            self::STATUS_OFFLINE => 'ghost',
+        ];
+    }
+
+    public function user(): BelongsTo
+    {
+        return $this->belongsTo(User::class);
+    }
+
+    public function business(): BelongsTo
+    {
+        return $this->belongsTo(Business::class);
+    }
+
+    public static function getOrCreate(int $userId, int $businessId): self
+    {
+        return self::firstOrCreate(
+            ['user_id' => $userId, 'business_id' => $businessId],
+            ['status' => self::STATUS_OFFLINE, 'status_changed_at' => now()]
+        );
+    }
+
+    public function setStatus(string $status, ?string $message = null): self
+    {
+        $this->update([
+            'status' => $status,
+            'status_message' => $message,
+            'status_changed_at' => now(),
+        ]);
+
+        return $this;
+    }
+
+    public function isOnline(): bool
+    {
+        return $this->status === self::STATUS_ONLINE;
+    }
+
+    public function getStatusColor(): string
+    {
+        return self::statusColors()[$this->status] ?? 'ghost';
+    }
+
+    /**
+     * Update last_seen_at timestamp (for heartbeat)
+     */
+    public function updateLastSeen(): self
+    {
+        $this->update(['last_seen_at' => now()]);
+
+        return $this;
+    }
+
+    /**
+     * Check if agent is active (seen within last 5 minutes)
+     */
+    public function isActive(): bool
+    {
+        return $this->last_seen_at && $this->last_seen_at->gte(now()->subMinutes(5));
+    }
+}

app/Models/Ai/AiContentRule.php

@@ -104,7 +104,7 @@ class AiContentRule extends Model
 
     public function scopeForContext(Builder $query, string $context): Builder
     {
-        return $query->where('content_type_key', 'like', $context.'.%');
+        return $query->where('content_type_key', 'ilike', $context.'.%');
     }
 
     // ========================================

app/Models/Analytics/EmailInteraction.php

@@ -2,7 +2,9 @@
 
 namespace App\Models\Analytics;
 
+use App\Models\Activity;
 use App\Models\Business;
+use App\Models\Contact;
 use App\Models\User;
 use Illuminate\Database\Eloquent\Model;
 use Illuminate\Database\Eloquent\Relations\BelongsTo;
@@ -118,6 +120,9 @@ class EmailInteraction extends Model
         // Update campaign stats
         if ($isFirstOpen && $this->campaign) {
             $this->campaign->increment('opened_count');
+
+            // Log activity for first open only
+            $this->logActivity('email.opened', "Opened '{$this->campaign->subject}'");
         }
     }
 
@@ -147,6 +152,10 @@ class EmailInteraction extends Model
         // Update campaign stats
         if ($isFirstClick && $this->campaign) {
             $this->campaign->increment('clicked_count');
+
+            // Log activity for first click only
+            $subject = $this->campaign->subject;
+            $this->logActivity('email.clicked', "Clicked link in '{$subject}'", ['url' => $url]);
         }
     }
 
@@ -179,4 +188,32 @@ class EmailInteraction extends Model
 
         $this->update(['engagement_score' => min(100, $score)]);
     }
+
+    /**
+     * Log activity for email engagement.
+     * Finds contact by email and logs activity to their timeline.
+     */
+    protected function logActivity(string $type, string $description, ?array $meta = null): void
+    {
+        // Find contact by email in the sender's business
+        $contact = Contact::where('email', $this->recipient_email)->first();
+
+        if (! $contact || ! $this->business_id) {
+            return;
+        }
+
+        Activity::create([
+            'seller_business_id' => $this->business_id,
+            'business_id' => $contact->business_id,
+            'contact_id' => $contact->id,
+            'subject_type' => self::class,
+            'subject_id' => $this->id,
+            'type' => $type,
+            'description' => $description,
+            'meta' => array_merge($meta ?? [], [
+                'campaign_id' => $this->email_campaign_id,
+                'interaction_id' => $this->id,
+            ]),
+        ]);
+    }
 }

app/Models/BannerAd.php

@@ -0,0 +1,201 @@
+<?php
+
+namespace App\Models;
+
+use App\Enums\BannerAdStatus;
+use App\Enums\BannerAdZone;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+use Illuminate\Database\Eloquent\SoftDeletes;
+use Illuminate\Support\Facades\Storage;
+
+class BannerAd extends Model
+{
+    use SoftDeletes;
+
+    protected $fillable = [
+        'brand_id',
+        'created_by_user_id',
+        'name',
+        'headline',
+        'description',
+        'cta_text',
+        'cta_url',
+        'image_path',
+        'image_alt',
+        'zone',
+        'starts_at',
+        'ends_at',
+        'target_business_types',
+        'is_platform_wide',
+        'status',
+        'priority',
+        'weight',
+        'impressions',
+        'clicks',
+    ];
+
+    protected $casts = [
+        'starts_at' => 'datetime',
+        'ends_at' => 'datetime',
+        'target_business_types' => 'array',
+        'is_platform_wide' => 'boolean',
+        'status' => BannerAdStatus::class,
+        'zone' => BannerAdZone::class,
+        'impressions' => 'integer',
+        'clicks' => 'integer',
+        'priority' => 'integer',
+        'weight' => 'integer',
+    ];
+
+    // Relationships
+
+    public function brand(): BelongsTo
+    {
+        return $this->belongsTo(Brand::class);
+    }
+
+    public function creator(): BelongsTo
+    {
+        return $this->belongsTo(User::class, 'created_by_user_id');
+    }
+
+    public function events(): HasMany
+    {
+        return $this->hasMany(BannerAdEvent::class);
+    }
+
+    public function dailyStats(): HasMany
+    {
+        return $this->hasMany(BannerAdDailyStat::class);
+    }
+
+    // Scopes
+
+    public function scopeActive($query)
+    {
+        return $query->where('status', BannerAdStatus::ACTIVE)
+            ->where(function ($q) {
+                $q->whereNull('starts_at')->orWhere('starts_at', '<=', now());
+            })
+            ->where(function ($q) {
+                $q->whereNull('ends_at')->orWhere('ends_at', '>=', now());
+            });
+    }
+
+    public function scopeForZone($query, BannerAdZone|string $zone)
+    {
+        $zoneValue = $zone instanceof BannerAdZone ? $zone->value : $zone;
+
+        return $query->where('zone', $zoneValue);
+    }
+
+    public function scopePlatformWide($query)
+    {
+        return $query->where('is_platform_wide', true);
+    }
+
+    public function scopeForBusinessType($query, ?string $businessType)
+    {
+        if (! $businessType) {
+            return $query;
+        }
+
+        return $query->where(function ($q) use ($businessType) {
+            $q->whereNull('target_business_types')
+                ->orWhereJsonContains('target_business_types', $businessType);
+        });
+    }
+
+    public function scopeScheduled($query)
+    {
+        return $query->where('status', BannerAdStatus::SCHEDULED)
+            ->whereNotNull('starts_at')
+            ->where('starts_at', '>', now());
+    }
+
+    public function scopeExpired($query)
+    {
+        return $query->where('status', BannerAdStatus::EXPIRED);
+    }
+
+    // Accessors
+
+    public function getImageUrlAttribute(): ?string
+    {
+        if (! $this->image_path) {
+            return null;
+        }
+
+        return Storage::url($this->image_path);
+    }
+
+    public function getClickThroughRateAttribute(): float
+    {
+        if ($this->impressions === 0) {
+            return 0;
+        }
+
+        return round(($this->clicks / $this->impressions) * 100, 2);
+    }
+
+    public function getIsCurrentlyActiveAttribute(): bool
+    {
+        if ($this->status !== BannerAdStatus::ACTIVE) {
+            return false;
+        }
+
+        $now = now();
+
+        if ($this->starts_at && $this->starts_at > $now) {
+            return false;
+        }
+
+        if ($this->ends_at && $this->ends_at < $now) {
+            return false;
+        }
+
+        return true;
+    }
+
+    public function getDimensionsAttribute(): array
+    {
+        return $this->zone?->dimensions() ?? ['width' => 728, 'height' => 90, 'display' => '728x90'];
+    }
+
+    // Methods
+
+    public function incrementImpressions(): void
+    {
+        $this->increment('impressions');
+    }
+
+    public function incrementClicks(): void
+    {
+        $this->increment('clicks');
+    }
+
+    /**
+     * Get image URL for serving via controller
+     */
+    public function getImageUrl(?int $width = null): ?string
+    {
+        if (! $this->image_path) {
+            return null;
+        }
+
+        return route('image.banner-ad', [
+            'bannerAd' => $this->id,
+            'width' => $width,
+        ]);
+    }
+
+    /**
+     * Get click tracking URL
+     */
+    public function getClickUrl(): string
+    {
+        return route('banner-ad.click', $this->id);
+    }
+}

app/Models/BannerAdDailyStat.php

@@ -0,0 +1,65 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class BannerAdDailyStat extends Model
+{
+    protected $fillable = [
+        'banner_ad_id',
+        'date',
+        'impressions',
+        'clicks',
+        'unique_impressions',
+        'unique_clicks',
+    ];
+
+    protected $casts = [
+        'date' => 'date',
+        'impressions' => 'integer',
+        'clicks' => 'integer',
+        'unique_impressions' => 'integer',
+        'unique_clicks' => 'integer',
+    ];
+
+    // Relationships
+
+    public function bannerAd(): BelongsTo
+    {
+        return $this->belongsTo(BannerAd::class);
+    }
+
+    // Accessors
+
+    public function getClickThroughRateAttribute(): float
+    {
+        if ($this->impressions === 0) {
+            return 0;
+        }
+
+        return round(($this->clicks / $this->impressions) * 100, 2);
+    }
+
+    public function getUniqueClickThroughRateAttribute(): float
+    {
+        if ($this->unique_impressions === 0) {
+            return 0;
+        }
+
+        return round(($this->unique_clicks / $this->unique_impressions) * 100, 2);
+    }
+
+    // Scopes
+
+    public function scopeForDateRange($query, $startDate, $endDate)
+    {
+        return $query->whereBetween('date', [$startDate, $endDate]);
+    }
+
+    public function scopeForAd($query, $bannerAdId)
+    {
+        return $query->where('banner_ad_id', $bannerAdId);
+    }
+}